SolarWinds Observability SaaS
SolarWindsExternal reviews
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Simple interface with easy to use concepts
What do you like best about the product?
The interface to manage and review IP addresses is easy to use and low complexity. Any user can navigate the tool without issues. I highly recommend this product for a simple interface.
What do you dislike about the product?
Outside of the simple interface, sometimes finding the specific IP can be complicated. Searching is now always the best. If the tool could be improved in the search capacity it would be helfpul.
What problems is the product solving and how is that benefiting you?
The tool does a great job managing our multiple public IP blocks at multiple data centers. IT helps us easily find the IPs and provision them out. A tracking system built into the tool would improve it.
Recommendations to others considering the product:
Great product but the support of the tool lacks heavily.
Monitoring tool that can help your company
What do you like best about the product?
This product is easy to manage and has a big impact in the company, easy to monitoring different IP's inside the company, no need to do manual checking, with the help of this tool, it's a life changer in the IT department
What do you dislike about the product?
This quite a complicated before deployment, needs a lot of testing and checking before a smooth implementation. This is also expensive software
What problems is the product solving and how is that benefiting you?
It provides alert, network mapping, automayed network monitoring, with the right SNMP settings it will quickly be discovered the issues with the IP
Recommendations to others considering the product:
Talk to experts, do a proof of concept and do a lot of testing and configuration before purchasing an expensive software.
Great product at affordable price point. Nice integration with other Solarwinds suite tools also.
What do you like best about the product?
Easy to install.
Fast time to ROI. Have used several other tools in the past that proved to be much more labor intensive to get ROI (Tivoli Netview, HP Openview Suite, Cisco Works)
Like that they are embracing API monitoring for cloud based monitoring (Like Meraki, Juniper/Mist, etc)
I LOVE the integration with ServiceNow for auto ticket creation, assignment and closure. This is a lifesaver for our org and I have a least a dozen alerts setup for this integration.
SAM makes monitoring pretty flexible - monitoring services, listening ports, hardware health, etc. Made OpenManage essentially obsolete for us.
NCM is great tool for network config backups and comparison / change control. Have been using since was stand alone product and while I miss some of the features from then it is still very good (vulnerability management is very nice feature)
Not a big fan of the Device Tracker. We have been using Netdisco for years and I really like it so have never converted. It may be OK but similar to Cacti (which we also run in parallel) it simply does some things better (single pane view of multiple charts all aggregated - possible with performance analysis but more time consuming to create and not as easy to place on NOC dashboard)
I think the Sunburst security event has really placed a much greater focus on security for Solarwinds. They were pretty relaxed before and have done a 180 on this now.
Online training / videos are pretty good. Documentation is also above average.
We use Netflow and having consolidated it away from Lancope has been a nice single pane / vendor advantage. Not best of breed but good enough to not manage 2 products.
IPAM tool is good but not perfect. Massive improvement over any manual excel or similar. Neighbor discovery, auto scanning, history, integration with DHCP and DNS. All very nice.
Fast time to ROI. Have used several other tools in the past that proved to be much more labor intensive to get ROI (Tivoli Netview, HP Openview Suite, Cisco Works)
Like that they are embracing API monitoring for cloud based monitoring (Like Meraki, Juniper/Mist, etc)
I LOVE the integration with ServiceNow for auto ticket creation, assignment and closure. This is a lifesaver for our org and I have a least a dozen alerts setup for this integration.
SAM makes monitoring pretty flexible - monitoring services, listening ports, hardware health, etc. Made OpenManage essentially obsolete for us.
NCM is great tool for network config backups and comparison / change control. Have been using since was stand alone product and while I miss some of the features from then it is still very good (vulnerability management is very nice feature)
Not a big fan of the Device Tracker. We have been using Netdisco for years and I really like it so have never converted. It may be OK but similar to Cacti (which we also run in parallel) it simply does some things better (single pane view of multiple charts all aggregated - possible with performance analysis but more time consuming to create and not as easy to place on NOC dashboard)
I think the Sunburst security event has really placed a much greater focus on security for Solarwinds. They were pretty relaxed before and have done a 180 on this now.
Online training / videos are pretty good. Documentation is also above average.
We use Netflow and having consolidated it away from Lancope has been a nice single pane / vendor advantage. Not best of breed but good enough to not manage 2 products.
IPAM tool is good but not perfect. Massive improvement over any manual excel or similar. Neighbor discovery, auto scanning, history, integration with DHCP and DNS. All very nice.
What do you dislike about the product?
Reliability is becoming increasing criticism for me.
For example, I monitor several hundred VMware guests through 2 different vCenter servers. I have alert integrations with ServiceNow to auto open and close tickets and this is especially useful for a widely distributed set of hardware monitoring. Catching failed power supplies, drives, fans, batteries using only SAM (vs Dell OpenManage) and being able to auto open, assign and close tickets is brilliant.... When it works right. Too often in last year (really starting around 2024 release) I see faults in vCenter which Solarwinds tells me should be polled once every 12 hours (not customizable BTW) which are multiple days old (weekend) and have not triggered. Doing nothing more than opening the alert that should have triggered this, walking through each of the tabs or even jumping to the final tab and hitting save will instantly trigger the alert! Support has been unhelpful in diagnosing this so I am forced to monitor the monitor more than I should.
I still have gripes about moving subnets in IPAM - it is clunky and slow though a little better in 2025.x
Lastly, Solarwinds is near the top of most annoying sales upsells and renewals for me. There must be enormous pressure on their sales team because the turnover to our account is very high and they are constantly trying to upsell. I basically ignore now for everything except renewals.
For example, I monitor several hundred VMware guests through 2 different vCenter servers. I have alert integrations with ServiceNow to auto open and close tickets and this is especially useful for a widely distributed set of hardware monitoring. Catching failed power supplies, drives, fans, batteries using only SAM (vs Dell OpenManage) and being able to auto open, assign and close tickets is brilliant.... When it works right. Too often in last year (really starting around 2024 release) I see faults in vCenter which Solarwinds tells me should be polled once every 12 hours (not customizable BTW) which are multiple days old (weekend) and have not triggered. Doing nothing more than opening the alert that should have triggered this, walking through each of the tabs or even jumping to the final tab and hitting save will instantly trigger the alert! Support has been unhelpful in diagnosing this so I am forced to monitor the monitor more than I should.
I still have gripes about moving subnets in IPAM - it is clunky and slow though a little better in 2025.x
Lastly, Solarwinds is near the top of most annoying sales upsells and renewals for me. There must be enormous pressure on their sales team because the turnover to our account is very high and they are constantly trying to upsell. I basically ignore now for everything except renewals.
What problems is the product solving and how is that benefiting you?
Impossible to monitor environment as large and distributed as ours.
Need solution to not only monitor but effectively alerts on specific events (fight event fatigue) and auto ticket/escalate is huge.
NCM backups have saved our bacon many times and having a single pane to do IPAM, SAM, NPM, Netflow, SLA, NCM, etc is a lot of bang for the buck
Need solution to not only monitor but effectively alerts on specific events (fight event fatigue) and auto ticket/escalate is huge.
NCM backups have saved our bacon many times and having a single pane to do IPAM, SAM, NPM, Netflow, SLA, NCM, etc is a lot of bang for the buck
Reliable Monitoring Tool
What do you like best about the product?
Orion allows my team to go about our day-to-day and cuts down on having to check each device on our platform manually.
What do you dislike about the product?
On occasion, the wrong distribution list would get the alarms, but that was not the fault of the application per se, as much as it is making sure your organization has a detailed notification plan mapped out before settings your orion polling engine.
What problems is the product solving and how is that benefiting you?
Our Telecom team relies on Orion to send alerts when voice nodes rebooted, were up or down, or reset. This allowed us to jump to action during work-hours as soon as those alarms came into our Distribution list. The same alarms, were also visible by our NOC, so that 24/7 monitoring could successfully occur. I have suggested setting up a Service Now workflow to receive these alarm notifications to trigger ticket flows as well, that is something that can easily be leveraged with this tool.
Best Service for Network Admin
What do you like best about the product?
Up and Down Alerts that shows the response time of Solerwind
What do you dislike about the product?
Soler wind will add New Devices in Maps for Better Representation
What problems is the product solving and how is that benefiting you?
I am mainly Used for Switches Alerts that can reduce my downtime.
Recommendations to others considering the product:
Yes Strongly Recommended to Cisco Users
Great Product to help you stay on top of you Network IP scheme
What do you like best about the product?
The product works pretty much right out of the bot. It gives you insight across your entire network to help design and deploy, and manage a daunting task
What do you dislike about the product?
I did have a slight fear about the security and integrity of Solarwinds products in general after their data breach last year.
What problems is the product solving and how is that benefiting you?
Solarwinds IP Address Manager provides an easy-use tool to aid in documenting and simplifying my IP scheme across all my subnets on my network.
One of the best real-time monitoring tool
What do you like best about the product?
- Monitoring is effortless and simple
- Real Time Lookups
- Sits well with the SLA Part of the clients
- Cisco Call Manager Integration is a boon
- Cheaper when compared with others
- Real Time Lookups
- Sits well with the SLA Part of the clients
- Cisco Call Manager Integration is a boon
- Cheaper when compared with others
What do you dislike about the product?
- Lags sometimes.
- Requires less complexity with integration part
- Requires less complexity with integration part
What problems is the product solving and how is that benefiting you?
- Real-Time Monitoring
- Troubleshooting VOIP Calls
- Tracing the VOIP Call Path
- Productivity has been on the higher side since its inception into are Team Of Tools
- Troubleshooting VOIP Calls
- Tracing the VOIP Call Path
- Productivity has been on the higher side since its inception into are Team Of Tools
Recommendations to others considering the product:
- Test with your current environment then make the move
SolarWinds Network Performance Monitor
What do you like best about the product?
It works right out of the box. Core monitoring such as availability, CPU, memory, interfaces, and volumes are done out of the box.
What do you dislike about the product?
To display non-out-of-the-box information, we need to know SolarWinds Query Language (SWQL) or SQL.
What problems is the product solving and how is that benefiting you?
Make sure the SLAs are met for different functional areas of the infrastructure. If there are any issues, we can drill in to find the cause.
Recommendations to others considering the product:
SolarWinds Network Performance Monitor is a good start, but other modules are needed to monitor other specific parts of the infrastructure, such as storage arrays (Storage Resource Monitor).
Great UI Experience
What do you like best about the product?
The different dashboards that you can create for various analytics related to IPs.
What do you dislike about the product?
Not too configurable. Very out of the box design.
What problems is the product solving and how is that benefiting you?
IP conflicts and DNS mismatch
SolarWinds is my eye in the sky
What do you like best about the product?
SolarWinds provides a great overall single source ability to keep real-time visibility of our network resource's performance and availability.
What do you dislike about the product?
So far it has satisfied all of our needs.
What problems is the product solving and how is that benefiting you?
SolarWinds provides a window of assurance monitoring our networks and resources.
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