SolarWinds Observability SaaS
SolarWindsExternal reviews
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Managing Network Alerts and issues
What do you like best about the product?
Our teams like having one place to go to manage alerts and performance monitoring, especially as using text or email alerts tend to just get lost as noise.
What do you dislike about the product?
We have had no issues thus far; we are still working on adjusting the alert thresholds to be sure we have the things that are important to us.
What problems is the product solving and how is that benefiting you?
Having one place to go to see and resolve issues; we no longer text or email issues/alerts to our agents, keeping those channels open for more important things. Right now we are only using it in sub-production, tweaking it for the alerts to fit our needs.
solar winds integration review
What do you like best about the product?
it was easy to configure and get it going with little config
What do you dislike about the product?
does not support domain seperation and limited in features. does not support cmdb sync
What problems is the product solving and how is that benefiting you?
aggregate events in snow. create and acklowledge incidents in SNOW
SolarWinds
What do you like best about the product?
Utilization metrics and network monitoring
What do you dislike about the product?
I don't like the lack of flexibility in reporting capabilities
What problems is the product solving and how is that benefiting you?
We've learned more about equipment utilization
Does exactly what it says. Works well.
What do you like best about the product?
Easy to install and configure. We got it up and running to automatically create incidents in a few minutes.
What do you dislike about the product?
So far we have only been able to use it to interact with the Incident table. I would like to see more options.
What problems is the product solving and how is that benefiting you?
Service Desk needed the ability to quickly receive outage details and router info. This app lets that happen
Good way of tracking alerts for our systems
What do you like best about the product?
It is a great way to trigger incidents in case of issues with our systems, bypassing dozen of e-mail notifications which may get ignored.
What do you dislike about the product?
The setting up each alert can be a long process, some trial an error especially if it is not done so frequently. The form could be a bit more intuitive
What problems is the product solving and how is that benefiting you?
Server and Network downtime and automated ticket creation to alert teams to take action
Solarwinds monitoring done easy through ServiceNow event management
What do you like best about the product?
The integration of SolarWinds Network Performance Monitor was very simple to setup.
What do you dislike about the product?
I wish there was a means to pull the Configuration item data stored in Solarwinds into the CMDB via this same integration or another.
What problems is the product solving and how is that benefiting you?
SolarWinds Network Performance Monitor is fantastic at monitoring infrastructure. The ability to find synergy between the monitoring tool and ServiceNow event management is a great win.
Efficient ticket resolution.
What do you like best about the product?
Solarewinds integration has allowed our organization to quickly recognize performance issues and route tickets accordingly resulting in less downtime.
What do you dislike about the product?
We are still trying to configure levels of tickets and the amount that are created.
What problems is the product solving and how is that benefiting you?
Trying to recognize performance issues timely. With the integration we are resolving incidents faster resulting in less downtime to customers.
Server and Application Monitoring at its best!
What do you like best about the product?
Server and Application Monitor software developed by SolarWinds is always a great software to take in consideration for your company. And this particular product in common is a great one and it's because has a extensive and customizable platform and workflow that allow users to monitor resources, processes and application performance as well. Besides all this facts, this software can be integrated with open source clients like OpsGenie or AppOps in order to check alerts from applications and resources that are being evaluated
What do you dislike about the product?
This software offers a great workflow but its GUI is always outdated, its architecture seems to be complex and its pricing is very high compared to other similar solutions. It has some glitches that need to be fixed but in overall this software delivers what it says. And I don't see something else bad about SolarWinds Server & Application Monitor.
What problems is the product solving and how is that benefiting you?
SolarWinds has helped and solved a lot in our company, we find incidents that my department and I thought that were solved once encountered the first time and all of that before the company is affected by some collateral damage caused by that or clients start complaining about issues with data or RDS getting bad signs of internal OS. With the implementation of OpsGenie, we were able to organize and set how events are being categorized in order to make a great experience.
Recommendations to others considering the product:
SolarWinds works for larger systems and companies as well this software is highly recommended, you can have everything set and in place to give the best experience either to your employees or your clients as well.
SolarWinds Net
What do you like best about the product?
the ability to be able to have the cmdb populated properly
What do you dislike about the product?
not as deep as some of the other networking tool
What problems is the product solving and how is that benefiting you?
the ability to be able to have a full visibility within the network and find the bottle necks quick
we use solarwinds has good experience
What do you like best about the product?
good event detection capability, and easy to be implemented in the environment
What do you dislike about the product?
no too much but the usability can be improved
What problems is the product solving and how is that benefiting you?
network monitor in our on premise data center
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