Iterable
IterableReviews from AWS customer
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Iterable is centralized lifecycle communication platform
What do you like best about the product?
I like how I can navigate the platform with ease for all my communication needs.
What do you dislike about the product?
The new template format is taking time to get used to.
What problems is the product solving and how is that benefiting you?
Iterable is solving workflow issues.
Marketing Specialist
What do you like best about the product?
Everything, from sending real time marketing to multiple channels, to its easy to use interface to its ability to code dynamically!
What do you dislike about the product?
Changing interface without warning this past week. Other than that not much! Maybe a bit expensive for the catalogue as well.
What problems is the product solving and how is that benefiting you?
Iterable is amazing when it comes to cross chanel marketing. it's helping with segmentation and understanding data.
Powerful, Smart and awesome
What do you like best about the product?
Iterable is the best I have used so far. Everything is inuitive and very easy to use!
What do you dislike about the product?
It's a lot to learn and in the knowledge base things are hard to find. I am new to handlebars and logic and it would be helpful if there was more content to learn.
What problems is the product solving and how is that benefiting you?
All the new features are amazing and the product just keeps getting better and better.
Iterable Innovates
What do you like best about the product?
The constant commitment to their customers and their needs. I love how user friendly and intuitive the platform is.
What do you dislike about the product?
The roll out of products updates without all the bugs ironed out. Sometimes it feels like feedback is overlooked.
What problems is the product solving and how is that benefiting you?
Automation is the big benefit. The ability to art and forget while still being able to optimize around each corner.
First time ESP user
What do you like best about the product?
I love that it has so many capabilities that it allows me to do almost everything.
What do you dislike about the product?
It is a bit overwhelming because it does almost too much. It is a blessing and a curse.
What problems is the product solving and how is that benefiting you?
It allows me to communicate with my customers at the right time from the right channel.
Iterable Insights
What do you like best about the product?
The ability to test communications and make changes on the fly and not wait on other departments within your organization.
What do you dislike about the product?
Not having the ability to integrate directly with SFDC and not able to add attachments within an email.
What problems is the product solving and how is that benefiting you?
Visibility into each individual user and great custom content for all users.
Iterable’s features and UI have kickstarted my lifecycle automation career
What do you like best about the product?
Segmentation and journeys have really helped us hyper customize our user experience.
What do you dislike about the product?
We've had some issues integrating SFDC opportunity data.
What problems is the product solving and how is that benefiting you?
Targeting users via email that have fallen off or stopped using the product as much. This has helped bring back lost users and get them using our product again.
Great for advanced customer journeys
What do you like best about the product?
I love how easy it is to build workflows, clone same paths and being able to create this customer journey so quickly.
What do you dislike about the product?
Heatmap or understanding click data for localized emails.
What problems is the product solving and how is that benefiting you?
Iterable is helping us create beuatiful customer journey and help send scaled communication to customers outside the product.
Director of marketing technology
What do you like best about the product?
Support is top notch. They are always willing to step in and help out.
What do you dislike about the product?
The UI can be a bit complicated if you set up for POC projects that turn into long term projects
What problems is the product solving and how is that benefiting you?
We are trying to solve for a global subscription and preference center. We are in discovery now.
Great support
What do you like best about the product?
Dedicated IT support for our org a Slack channel
What do you dislike about the product?
Nothing major but maybe reporting seems a little clunky at time
What problems is the product solving and how is that benefiting you?
Still TBD but we're working on migrating platforms
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