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Great email tool
What do you like best about the product?
I like the flexibility and the data ingestion capabilities. The journeys are really powerful.
What do you dislike about the product?
I wish there were more in product capabilities.
What problems is the product solving and how is that benefiting you?
Iterable helps us segment our users and leads and reach them in real-time when they complete certain actions.
Iterable Rocks!
What do you like best about the product?
I love its power - you are able to do so much with so little! Very user friendly and easy to learn.
What do you dislike about the product?
Sometimes there are outages - just from time to time
What problems is the product solving and how is that benefiting you?
Sending out emails and push marketing at lightening speed!
Favorite platform that I use
What do you like best about the product?
Versatility, robustness, integration abilities. Amazing support chat
What do you dislike about the product?
Report functionality export and organization could be more intuitive apart from dashboard
What problems is the product solving and how is that benefiting you?
Iterable is offering omnichannel solutions that are allowing us to create robust email and SMS outreach
Switched Salesforce to Iterable
What do you like best about the product?
I truly love the customer support I have received at Iterable. They are fast, helpful and very knowledgeable.
What do you dislike about the product?
There are a few glitches with in the software that could be improved, such as fixing the image uploaded in chrome.
What problems is the product solving and how is that benefiting you?
It's solving our email marketing needs and in the near future we will be adding additional features such as sms.
Great product!
What do you like best about the product?
I love how seamless it is to set up journies! The support is also top tier and always responsive
What do you dislike about the product?
I wish some functionality was a little bit better like being able to easily compare email insights and pull them up side-by-side next to one another
What problems is the product solving and how is that benefiting you?
They are helping us reach lots of customers at scale and personalize our messages to be tailored for each audience and also each personal user
Helpful tool for user management and comm builder
What do you like best about the product?
The Iterable team is constantly open to feedback and building a product based on user feedback
What do you dislike about the product?
The UX between some features is inconsistent- ex: calendar picker in journeys and list segmentation. Also the reporting insights is a weakness
What problems is the product solving and how is that benefiting you?
Personalized messages and lists based on data
Great way to connect with our community
What do you like best about the product?
It makes it easy to setup commmuncitions to customers and gain insights quickly on what works and what doesn't.
What do you dislike about the product?
I don't like when people unsubscribe from our emails
What problems is the product solving and how is that benefiting you?
Connecting with our users at the right time in their journey
Senior marketing lead
What do you like best about the product?
Communication and quick answers / solutions
What do you dislike about the product?
Lack of transparency in regards to Ai questions
What problems is the product solving and how is that benefiting you?
Automating journey and email marketing
A powerful platform with an intuitive UI
What do you like best about the product?
We're new to the platform, but our onboarding experience thus far has been really positive. The Iterable team took the time to understand our company's specific needs and how we could accomplish our goals with their tools. They created extensive documentation around our use cases with clear goals.
Since we've started using the platform it's been easy to activate on our user data and introduce other members of our team to the tools.
Since we've started using the platform it's been easy to activate on our user data and introduce other members of our team to the tools.
What do you dislike about the product?
They are missing built in connectors to LinkedIn and Google Ads Audiences that would be super helpful.
What problems is the product solving and how is that benefiting you?
It's helping us more easily activate on user data and saving a ton of time.
Seems good enough, but want more intelligence
What do you like best about the product?
It works, as. Product manager I am able to do a few ad hoc sends when I need to and our marketing team is good with it too
What do you dislike about the product?
We are the brains still behind what is sent to customers. It would be better if we could create candidate push notifactions and candidate parts of emails and have iterable choose to send those when.
I.e we have one push notification for national park week and another for perseids meteor shower. We had to choose which one to send that week. If instead we could upload these two (and thousands more like oer friendly stays, where to camp for phish concert, etc) to a "black box" and set it to send our users 1 push a week and let it optimize send time and which com to send each user to maximize bookings we believe we could see a step function change in the effectiveness of our comms.
I.e we have one push notification for national park week and another for perseids meteor shower. We had to choose which one to send that week. If instead we could upload these two (and thousands more like oer friendly stays, where to camp for phish concert, etc) to a "black box" and set it to send our users 1 push a week and let it optimize send time and which com to send each user to maximize bookings we believe we could see a step function change in the effectiveness of our comms.
What problems is the product solving and how is that benefiting you?
Lifecycle marketing
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