Sprout Social
Sprout SocialReviews from AWS customer
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Great Multi-Platform Posting, But Day View and Publishing Calendar Need Some Improvements
What do you like best about the product?
The ability to post to all four platforms we use (Facebook, Instagram, X and LinkedIn) simultaneously
What do you dislike about the product?
Not being able to easily see all posts for a selected day without having to scroll through a very small pop up window. I would prefer if the "day view" would allow you to go to a full screen showing your posts for the day similar to how the "compose post view" gives you a full screen option.
I also don't like that when you're on the publishing calendar page, the "today" button doesn't automatically take you to the row with today displayed and instead it drops you randomly at the beginning of the month.
By the way, if any of this doesn't make sense and you would like me to explain it further, don't hesitate to reach out to me via my personal or work email. =)
I also don't like that when you're on the publishing calendar page, the "today" button doesn't automatically take you to the row with today displayed and instead it drops you randomly at the beginning of the month.
By the way, if any of this doesn't make sense and you would like me to explain it further, don't hesitate to reach out to me via my personal or work email. =)
What problems is the product solving and how is that benefiting you?
It allows us to post across platforms with one simple action saving us time and hassle.
Great Analytics Access, but Calendar Integration Needs Improvement
What do you like best about the product?
I like that we can see the post analytics in an accessible place. It is very good for knowing what strategies to change and implement for content.
What do you dislike about the product?
I don't like how Bluesky and Threads do not show up on our calendar when we use them. They do post, but seeing it on the calendar would be nice.
What problems is the product solving and how is that benefiting you?
It helps us determine what kinds of posts/content our audience likes the post. That way we can curate content that best suites our audiences interests.
Digital Marketing Specialist
What do you like best about the product?
What I like best about Sprout Social is how intuitive and data-driven it is. The platform makes it easy to manage multiple accounts, track engagement, and pull performance insights all in one place. I also really appreciate the social listening and reporting tools, they give a clear picture of audience sentiment and help guide smarter content strategies.
What do you dislike about the product?
The only drawback I’ve experienced is the cost and some limitations on scheduling certain content types, like Reels or TikTok, which sometimes need to be published manually. But Sprout is constantly updating, so I appreciate how they evolve with platform changes.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the challenge of managing multiple social media platforms efficiently. It centralizes publishing, engagement, and analytics in one place, which saves a lot of time and reduces manual work. The reporting tools also make it easy to track performance and share insights with teams or clients. For me, it’s helped streamline workflow, improve collaboration, and make data-driven decisions that strengthen social strategy.
Solid management and reporting tool
What do you like best about the product?
The combination of scheduling and reporting capabilities has been really solid for juggling the organic social channels that my company prioritizes.
What do you dislike about the product?
We initially purchased Sprout's Advocacy software as part of our plan, but it hasn't been very useful for the kind of employee advocacy that is impactful for us (empowering employees to serve as "in-house creators" who express thought leadership uniquely, as opposed to just reposting assets from the company).
What problems is the product solving and how is that benefiting you?
Sprout has been a clear and useful reporting tool for us. I'm a fan of being able to create publicly viewable report links for month-over-month reporting.
Best Investment an Agency Can Make
What do you like best about the product?
love that Sprout Social is truly an all-in-one platform. It simplifies every part of social media marketing, from planning and publishing to reporting and engagement, and makes it easy to stay efficient and consistent.
What do you dislike about the product?
The platform itself is excellent, but the cost can be high, especially when new features are continually introduced with additional fees. In our first year, our sales rep often promoted upgrades before we had the chance to fully utilize the features we originally purchased.
What problems is the product solving and how is that benefiting you?
Sprout solves the challenge of managing several client accounts simultaneously. The ability to seamlessly switch between profiles streamlines our workflow and keeps our team agile as priorities shift.
Easy to Use, All-in-One Tool
What do you like best about the product?
What I like best about Sprout Social is how it centralizes all our social media management in one place. The scheduling tools are easy to use, the reporting is visually clear, and the analytics provide actionable insights. I also appreciate the Smart Inbox feature—it saves a ton of time by bringing all messages and mentions into a single dashboard.
Sprout Social makes collaboration seamless. My team can schedule, review, and approve posts in one workflow, which reduces errors and keeps our messaging consistent. The built-in task assignments and reporting tools make teamwork smooth and transparent.
The analytics are incredibly powerful. I can easily track performance across channels, identify trends, and create customized reports for leadership. It saves me hours each week compared to doing this manually.
Sprout Social makes collaboration seamless. My team can schedule, review, and approve posts in one workflow, which reduces errors and keeps our messaging consistent. The built-in task assignments and reporting tools make teamwork smooth and transparent.
The analytics are incredibly powerful. I can easily track performance across channels, identify trends, and create customized reports for leadership. It saves me hours each week compared to doing this manually.
What do you dislike about the product?
One limitation is that you can’t schedule a single post to publish at different times for various time zones. This feature would make global scheduling much more efficient.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the challenge of managing social media across a distributed, global team. It provides a single platform where we can plan, schedule, and approve content collaboratively, ensuring that our campaigns are consistent across time zones and markets. The shared inbox and reporting tools also make communication and performance tracking much smoother.
Efficient Content Management, Minor Glitches
What do you like best about the product?
I love how simple and fast it is to push out content using Sprout Social. I find it incredibly valuable that I can push out an article or video to multiple social media accounts simultaneously, which significantly saves time. This efficiency allows us to focus our efforts on other critical areas of work. Furthermore, I appreciate the convenience of having everything centralized on one platform. Previously, we had to manage postings natively across multiple platforms like Twitter, Facebook, Instagram, and YouTube, which was quite cumbersome. Sprout Social has streamlined our workflow by allowing us to manage all our social media content from a single site. The initial setup was very simple, especially with a training session, and it was easy for us to get up to speed quickly. I also find great satisfaction in recommending Sprout Social to others, as evidenced by my high likelihood rating of 9 out of 10. Overall, it's an excellent tool for anyone needing to efficiently manage and disseminate content across multiple platforms.
What do you dislike about the product?
I am frustrated when there are site-wide outages or bugs with Sprout Social, even though they usually get fixed quickly. It feels intimidating to learn everything the platform offers due to the vast number of features, especially when I'm trying to push out content quickly. Additionally, the issue of private messages sometimes disappearing or not appearing in chronological order is problematic. I really wish Sprout Social had the capability to toggle monetization on for YouTube directly, as we currently have to use YouTube natively for this, which is inconvenient.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to efficiently distribute content across multiple social media platforms, saving time as it allows posting to various accounts simultaneously. This streamlines our workflow, enabling my team to focus on other tasks.
Sprout a great social media tool
What do you like best about the product?
That I can schedule to multiple platforms at the same time
What do you dislike about the product?
Sometimes it is tough to navigate around to see what you have already scheduled and modify things if something needs to be changed.
What problems is the product solving and how is that benefiting you?
Solves us time and effort by housing everything in one place rather then going to multiple platforms to post stuff.
Efficient and practical
What do you like best about the product?
What I like best is the fact that all of my social accounts are regrouped on one page.
What do you dislike about the product?
The numbers only show the organic part of my work, specifically on META.
What problems is the product solving and how is that benefiting you?
I get the impression that Sprout is always working to make themselves better.
Sprout Social - Built for Social Media Professionals, For Social Media Professionals
What do you like best about the product?
I mostly use Sprout for social scheduling and planning, social listening, and pulling reports. I love that Sprout is always listening to feedback from users and is constantly updating the platform with new features we're asking for. Recent examples would be the ability to customize a single post per network and the addition of alt text for Instagram. These small additions make it easier to create posts that appeal to the various social algorithms across platforms. I use Sprout almost every day, whether it's to schedule a post, pull a report, or read comments and stay tapped in to our community.
What do you dislike about the product?
There are a few quality of life enhancements I would appreciate. For instance, having the ability to drag and drop notes to another date—much like how posts can be rescheduled by dragging them—would be a welcome improvement. Additionally, introducing a Facebook first comment feature, similar to the existing Instagram first comment option, would be beneficial, especially since Facebook now suggests placing links in comments.
What problems is the product solving and how is that benefiting you?
Sprout addresses the challenge of handling several social media accounts on different platforms. With Sprout, everything is centralized, making it much simpler to manage. I can effortlessly schedule posts for various platforms, generate reports for each account, and take advantage of other useful features. The interface is intuitive, with everything organized logically and easy to find.
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