Sprout Social
Sprout SocialReviews from AWS customer
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Easy Scheduling and Great Layout, But Pricey and Occasionally Glitchy
What do you like best about the product?
The layout, its easy to navigate, gives me everything I need to schedule content quickly and easily
What do you dislike about the product?
It's expensive and can be a bit glitchy but I've learned to navigate the main ones
What problems is the product solving and how is that benefiting you?
Putting everything I need in one place, rather than bouncing about. As well as giving all my reporting under one roof
Social Media Made Smarter, and a Lot More Manageable
What do you like best about the product?
I love how intuitive the platform feels, it makes social management genuinely enjoyable instead of chaotic. The analytics and reporting tools are especially strong, helping connect creative content to clear performance insights. It’s also great how easy it is to collaborate across teams and manage multiple brands in one place.
What do you dislike about the product?
Occasionally, it can feel a bit rigid when customizing reports or visual layouts. I’d love more creative flexibility in how analytics are presented, and sometimes the scheduling calendar can lag slightly when handling a high volume of posts. Minor things, but worth noting.
What problems is the product solving and how is that benefiting you?
Sprout Social helps simplify the chaos of managing multiple social channels by bringing everything together in one easy-to-use platform. It saves time, keeps content organized, and gives a clear view of what is performing well. It also makes collaboration smoother and helps maintain consistency across campaigns.
Top Reporting & Ease of Use, Worth the Price
What do you like best about the product?
I have been using Sprout Social for about five years now, primarily for my full-time job at a school, and initially discovered it while doing contract social media work. I appreciate the excellent reporting features that it offers, which were a significant factor in my decision to use the platform at my workplace. Moreover, Sprout Social makes content scheduling incredibly convenient. Compared to previous programs I used, I found the reporting in Sprout Social to be much superior and the software overall easier to use. Setting up Sprout Social was a straightforward process, contributing further to its ease of use. It solves problems for me by providing excellent reporting capabilities and simplifying the process of pushing out content directly from my computer across multiple platforms, such as Facebook, Instagram, LinkedIn, and Twitter. The easy-to-digest and well-organized data, which can be used for benchmarking, highlights the platform's strength in managing social media efficiently. Additionally, the promise of good customer service and the ease of use are compelling reasons that would encourage me to repurchase Sprout Social. Overall, it's a platform I highly recommend with a score of 10 out of 10.
What do you dislike about the product?
I find the price point potentially high, and making it a bit cheaper would be preferable.
What problems is the product solving and how is that benefiting you?
I find Sprout Social provides excellent reporting, simplifies scheduling, and eases content distribution across multiple platforms, enhancing my workflow and efficiency.
Easy to Use and Teach, Love It!
What do you like best about the product?
I love how easy it is to learn, teach, and use! It feels like I have everything I need at my fingertips at all times. Love it!
What do you dislike about the product?
What I would improve upon would be reporting for stories. It would be great to directly see how many viewers the story had etc.
What problems is the product solving and how is that benefiting you?
This tool offers everything I need to enhance my social reporting and organize my posts more effectively. What I especially appreciate is the ability to analyze how my posts are performing across all platforms simultaneously. Additionally, having access to our competitors' data at the same time is a major advantage. It's a huge win for me!
Smart Inboxes Boost Efficiency, Worth the Price
What do you like best about the product?
Smart inboxes allows our team to quickly respond to messages across all our clients
What do you dislike about the product?
It's a bit pricey, but we still love it!
What problems is the product solving and how is that benefiting you?
Easily posting across platforms. Love the feature that allows you to post per network and suggested times.
Outstanding Reporting Tools, But Channel Posting Needs Improvement
What do you like best about the product?
Their reporting tools are top of the line.
What do you dislike about the product?
I wish I could refine channel posting easier.
What problems is the product solving and how is that benefiting you?
I can see my entire queue in one fell swoop, schedule easily, and manage a link in bio tool.
In-Depth Analytics, High Cost but Worth It
What do you like best about the product?
I really like the in-depth nature of the premium analytics feature in Sprout Social. It's incredibly customizable and provides deep insights, which allows me to extract the precise information I need by figuring out the right approach. This robustness in analytics is a standout aspect that I find truly beneficial. Furthermore, I am also impressed with how super simple it is to set up new clients onto Sprout Social, even though I didn’t handle the initial setup, my experience with adding new users has been easy.
What do you dislike about the product?
The price point of Sprout Social is very high. I think it would be great to have a lower price tier for team members doing more basic work, like just scheduling or managing community interactions.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to streamline our QC process, determine optimal scheduling times, and perform advanced analytics with the premium analytics feature. This saves me a lot of time doing manual analysis in spreadsheets.
Great for B2B Collaboration, Though Social Listening Takes Time to Master
What do you like best about the product?
I love Sprout Social because its a good platform for a B2B environment like ours and it works well. I like its post approval feature, which is vital for technical content and ensures everyone, from product management to the legal team, has their approval before anything is published.
What do you dislike about the product?
Initially, I found the social listening tool challenging to use, especially because of its complicated tagging and filtering features. That was really the only aspect I didn't enjoy, as everything else worked well for me.
What problems is the product solving and how is that benefiting you?
Its a great investment management tool we were looking for our software development company, as it provides comprehensive analytics to demonstrate the return on investment ROI of B2B content. IT also been a professional solution for coordinating large volumes of content and for team collaboration, which improves communication and collaboration. Its been fantastic.
Intuitive Reporting with Powerful Social Media Insights
What do you like best about the product?
I really like the reporting feature. I often use Sprout to provide social media reports and campaign analysis to external teams, and I love that links to social media posts are integrated directly into the report! I like that it allows me to filter by a number of different criteria, including engagement rate per impression, to track post performance across platforms.
Overall I find Sprout Social super user-friendly and intuitive to use.
Overall I find Sprout Social super user-friendly and intuitive to use.
What do you dislike about the product?
The only thing I don't like is also related to the reporting feature. When you download the report as a PDF the formatting gets thrown off a little bit and some text is cut off. As a workaround, I usually share the PDF and the link to the report so my colleagues can see it in all its beauty. Also I used Sprout in French and sometimes the numbers are displayed with periods instead of spaces. For example, in English, we would write '30,000 impressions.' In French it should be '30 000 impressions,' but it displays as '30.000.'
What problems is the product solving and how is that benefiting you?
Easy community management and reporting.
Sprout Social Simplifies Social Success
What do you like best about the product?
What I like best about Sprout Social is how seamlessly it keeps our entire team connected. From scheduling and approvals to responding to messages, everything happens in one place. It’s easy to stay organized, collaborate efficiently, and maintain a consistent brand voice across all our platforms.
What do you dislike about the product?
Honestly there is not too much to dislike about Sprout Social! Because we use Sprout across multiple team members, it would be great to see even more flexibility in collaborative features or tagging, but overall, it’s a fantastic tool that already supports our workflow really well.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us stay organized and efficient by keeping all our social platforms, messages, and analytics in one place. It’s solved the challenge of juggling multiple accounts and campaigns across different networks, allowing our team to collaborate seamlessly and maintain a consistent brand voice.
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