Sprout Social
Sprout SocialReviews from AWS customer
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Such a great tool!
What do you like best about the product?
It does everything we need for social media. We have vetted other tools, but Sprout always comes out on top! It's so easy to use and has everything we need.
What do you dislike about the product?
Nothing comes to mind - the teams have been accommodating if we have questions or new feature ideas. Support teams have been timely if we run into any issues.
What problems is the product solving and how is that benefiting you?
Time management - having the scheduling tool is such a time save for us! Reporting is also much easier with Sprout.
Sprout Social at an Advertising Agency
What do you like best about the product?
Sprout Social has been a game-changer for managing multiple brand accounts efficiently. The platform is intuitive, the reporting features are clean and customizable, and the Smart Inbox makes it easy to stay on top of engagement without anything slipping through the cracks. Scheduling across platforms is seamless, and the collaborative tools are great for team workflows. I've found their customer support to be responsive and genuinely helpful, which isn’t always the case with software tools. Overall, it's made social media management feel a lot less chaotic.
What do you dislike about the product?
The platform can be a bit pricey compared to some others, especially for smaller teams, and I wish there were more flexibility in customizing the publishing calendar view. That said, the overall value and support have still made it worth the investment.
What problems is the product solving and how is that benefiting you?
ChatGPT said:
Sprout Social helps streamline content scheduling, audience engagement, and performance tracking across multiple social platforms—all in one place. For me, that means less time jumping between apps, fewer missed messages, and more time focusing on strategy and creativity. It's helped turn social media management from a daily scramble into a more organized, proactive process.
Sprout Social helps streamline content scheduling, audience engagement, and performance tracking across multiple social platforms—all in one place. For me, that means less time jumping between apps, fewer missed messages, and more time focusing on strategy and creativity. It's helped turn social media management from a daily scramble into a more organized, proactive process.
SproutS has helped me a lot to organize and improve social media management in my daily life.
What do you like best about the product?
What I like the most is the ease of scheduling content, seeing all interactions in one place, and generating clear reports that are truly useful for making decisions.
What do you dislike about the product?
The only thing I don't love is that some advanced features are only available in more expensive plans, and that can be a bit limiting if you're just starting out or have a tight budget. Additionally, the part about reconnecting the networks if they become unlinked is a bit tedious, but nothing serious.
What problems is the product solving and how is that benefiting you?
To conduct a much more comprehensive analysis of social networks, as well as to streamline the scheduling of content within them simultaneously.
Sprout Social is the best platform to schedule on multiple platforms
What do you like best about the product?
Being able to post across multiple social platforms at once
What do you dislike about the product?
I cannot look at my 3 brand folders on one calendar
What problems is the product solving and how is that benefiting you?
Scheduling on multiple social platforms
LIFE SAVER
What do you like best about the product?
I've used Sprout since the beginning, and it has only grown and made my life as a SMM soooo much easier!
What do you dislike about the product?
Nothing to note here in my opinion. They are always adding new!
What problems is the product solving and how is that benefiting you?
It allows me to schedule out my posts, respond to comments in one place, plan out story frames and then report back to my team with their reports that are so helpful to help me reach my goals
Sprout Social makes it easy. Lives up to the hype.
What do you like best about the product?
Sprout Social is a social media marketing one-stop shop. Sprout social makes it so easy to categorize, schedule, and review our social posts all in one place. It is simple to jump from one account to the other and the inbox feature is a monumental time saver. I am able to access stats and analytics easily and I love being able to group posts by category, so event specific post analytics are easy to find. The SproutLink feature for Instagram is nice. It is also easy to add new seats and platforms when necessary.
What do you dislike about the product?
This platform is extremely expensive yet many features, like the listening tool, remain behind an additional paywall. It is very unfortunate that we cannot track hashtag use without paying more money. It would also be nice if we were able to link Facebook public groups to the platform like we used to be able to. By far, the biggest issues I have had with Sprout have been when it comes to customer service. Not having one, designated account manager that I can contact directly with my issues is very frustrating. I do not want a different representative every time I reach out with a problem. You also need to update your post previews to be more accurate with the current platform configuration. I wish there was a way to select post to pull analytics from individually, not just based on date our category. Also, I have noticed that some of the analytics you provide do not line up with what is being shown natively on platform, specifically Instagram.
What problems is the product solving and how is that benefiting you?
Sprout social makes it so easy to categorize, schedule, and review our social posts all in one place
Hunter Griffith’s Sprout Review
What do you like best about the product?
The scheduling and tag reporting. Specifically tracking campaign performances across all social channels.
What do you dislike about the product?
The connection issues with instagram / facebook. Mainly a meta issue and not Sprouts fault.
What problems is the product solving and how is that benefiting you?
Social Media planning and scheduling. Reporting is also very important.
Good for social listening and organizing queues for team comment management
What do you like best about the product?
* Social listening features
* Ability to set up rules for team queues
* Ability to set up rules for team queues
What do you dislike about the product?
* Limited hate moderation capabilities
* Tool syncing comment issues (YT especially)
* Tool syncing comment issues (YT especially)
What problems is the product solving and how is that benefiting you?
N/A
Great for Social Media Marketers!
What do you like best about the product?
The reports are super helpful and thorough! I love the content calendar scheduling capabilites and also Sprout Link in Bio!
What do you dislike about the product?
Sometimes the reports are missing some numbers -- IG collaborative posts not native from our account, for example, and some Facebook reporting can sometimes get skewed.
What problems is the product solving and how is that benefiting you?
They are always actively working to get access to more reporting from platforms, specifically newer platforms like TikTok.
A Social Media Manager's Must Have
What do you like best about the product?
I love using Sprout because it puts everything in one place. Being at an agency and juggling so many clients can be hard, but Sprout makes it easy to plan and schedule content, give feedback, and do community engagement all in one place.
What do you dislike about the product?
I wish there were a feature to pick audio and schedule carousels in Sprout.
What problems is the product solving and how is that benefiting you?
Sprout helps us streamline our processes
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