Sprout Social
Sprout SocialReviews from AWS customer
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Convenient and Useful, But Data Can Be Incomplete
What do you like best about the product?
very convenient and useful, easy to use and very handing compared to other platforms.
What do you dislike about the product?
sometimes the data is not complete and the extra accounts are too expensive that doesn't make sense
What problems is the product solving and how is that benefiting you?
Saving me time to get the analysis and helping to manage different platforms at the same time.
Effortless Multi-Platform Scheduling and Editing
What do you like best about the product?
The ability to schedule and make edits to the same post but for different social media platforms.
What do you dislike about the product?
Maybe almost too many tools? Need to sink more time into learning how to use the entire platform to its full potential.
What problems is the product solving and how is that benefiting you?
Post scheduling.
All-in-One Platform for Tracking, Publishing, Listening, etc.
What do you like best about the product?
It's helpful being able to track, post and get metrics for all of our platforms in a single location. The social listening portion is incredibly useful.
What do you dislike about the product?
The publishing process can be a little clunky sometimes. Every once in a while, I find it's easier to post content natively in a platform.
What problems is the product solving and how is that benefiting you?
We have a small in-house team and Sprout allows us to do the work of a team that's much larger. The workflow feature also helps us ensure we're always speaking with the right voice.
Seamless Integration, Highly Recommended
What do you like best about the product?
I have been using Sprout Social for about three years, primarily for community management and content publishing. I especially appreciate how user-friendly and smooth the setup process was, which made adopting the tool straightforward. Sprout Social is incredibly useful in automating manual tasks that involve publishing and content calendars, reducing workload significantly. The technical support provided by Sprout Social's team has been instrumental in helping us set up automations, further relieving us from repetitive manual tasks. I admire how everything within Sprout Social is neatly organized, making it easy to navigate without feeling overwhelmed. This organization contributes to a seamless day-to-day workflow, enhancing team integration by ensuring everyone can work within the same platform effectively. Utilizing Sprout Social alongside Airtable helps in efficiently managing content before publishing, demonstrating its versatility and integration capabilities. Overall, I am thrilled with the seamless service Sprout Social provides.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Sprout Social to automate manual publishing tasks, making content management more efficient and reducing workload, while ensuring seamless team integration.
Effortless Social Analytics with Room for Improvement
What do you like best about the product?
I have been using Sprout Social for about three years to track analytics across our social platforms and for posting. I appreciate that the setup process was straightforward, which made it easy to get started quickly. I find it valuable that Sprout Social allows me to see profile performances across all social channels and provides a weekly recap of followers and engagement metrics via email; this is very helpful in keeping track of our social media presence. Another feature I love is the ability to post across multiple platforms with just one click, which greatly increases efficiency and saves time. The analytics provided by Sprout Social are a significant reason for our continued use of and satisfaction with the platform.
What do you dislike about the product?
I find it challenging to easily tag people and companies across each platform using Sprout Social. This limitation forces me to go back and edit scheduled posts later, which is inconvenient and disrupts my workflow.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to track analytics and post across multiple platforms. It helps me see profile performance and engagement metrics, saving time with a weekly recap email that is very helpful.
User-Friendly and Efficient, But Watch for Disconnections
What do you like best about the product?
I enjoy how easy it is to navigate Sprout Social, as it's fairly user-friendly and makes the process less complex and frustrating. It offers a seamless experience for managing social media content and accessing dashboard reports, delivering ease and efficiency without overwhelming complexity. This intuitive design simplifies the workflow and makes the software approachable and digestible.
What do you dislike about the product?
I feel like the fact that it disconnects profiles often is very frustrating. And there's multiple tabs, which can get a little overwhelming.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for managing social media and dashboard reports, benefiting from its easy and quick crossposting and user-friendly navigation.
Intuitive Platform That Evolves with Social Media Needs
What do you like best about the product?
I love how intuitive it is and how much the platform has changed throughout the years (for the better). Every single feature they've added responds to a specific and timely need that all social media managers have had.
What do you dislike about the product?
It is a pricey tool, and even though it is powerful, you have to invest in add-ons to get the most out of it. I also dislike the fact that their integrations are quite limited compared to other tools. They don't allow platforms like Zapier to automate integrations, which is a shame.
What problems is the product solving and how is that benefiting you?
They allow me to manage all my customer communications from one place as well as manage every single social media platform.
All-in-One Marketing Solution with Excellent Support and Insights
What do you like best about the product?
Sprout has different facets that aid all marketing team members from reporting to publishing that provides support and insight into your social channels. It is easy to onboard and start the same day. It is port of my daily tools. I especially appreciate the addition of the app monitoring capabilities.
What do you dislike about the product?
I wish there was something that I didnt like! I think the one piece missing is the ability to better sort folders for larger organizations and get a clearer cut org structure.
What problems is the product solving and how is that benefiting you?
It helps us to keep a better overall pulse on our followers and customers. It helps us to look at our content and performance in a structure that helps us to pivot towards a better direction.
User-Friendly Dashboards and Support, But Automation Needs Work
What do you like best about the product?
Easy navigation, organized dashboards, robust metrics, very customer care friendly
What do you dislike about the product?
automation needs improvement, more stream line method to bulk spam
What problems is the product solving and how is that benefiting you?
We focus on capturing consumer feedback and quality related trends. Sprout helps us resolve this with putting together multiple social profiles in one pod, narrowing down only items that are pertaining to customer care. We can then use tags to keep track of frequent topics or anything that needs immediate attention.
Sprout Social: A Powerful Ally for Digital Campaigns
What do you like best about the product?
Sprout Social has truly transformed how I manage digital communications. As someone who works on social and communications, I need tools that streamline workflows, enhance collaboration, and provide actionable insights—and Sprout Social delivers on all fronts.
What I love most is how it brings everything together in one place. The integrations are seamless, making it incredibly easy to connect all our social platforms. The content calendar and scheduling features make campaign planning feel organized and stress-free. I especially appreciate the ability to create custom tags for different campaigns, which makes filtering and tracking performance a breeze.
The reporting tools are highly customizable, and the analytics are accurate, giving me confidence in the data I present to stakeholders. The Smart Inbox is a game-changer—it helps our team stay on top of incoming messages, mentions, and comments across all platforms, all from one dashboard. Plus, the fact that multiple team members can collaborate within the app makes it ideal for a busy communications team.
Sprout Social is more than just a social media tool—it’s a centralized platform that empowers our entire team to work smarter and more efficiently.
What I love most is how it brings everything together in one place. The integrations are seamless, making it incredibly easy to connect all our social platforms. The content calendar and scheduling features make campaign planning feel organized and stress-free. I especially appreciate the ability to create custom tags for different campaigns, which makes filtering and tracking performance a breeze.
The reporting tools are highly customizable, and the analytics are accurate, giving me confidence in the data I present to stakeholders. The Smart Inbox is a game-changer—it helps our team stay on top of incoming messages, mentions, and comments across all platforms, all from one dashboard. Plus, the fact that multiple team members can collaborate within the app makes it ideal for a busy communications team.
Sprout Social is more than just a social media tool—it’s a centralized platform that empowers our entire team to work smarter and more efficiently.
What do you dislike about the product?
While Sprout Social offers a wide range of features that help streamline my work, there are still a few aspects that could be improved. One issue I’ve noticed is that you can’t leave the first comment on Instagram posts directly from the platform, which can make it harder to engage with your audience right after posting. Another concern is the pricing—this might be challenging for smaller teams or organizations working with limited budgets. Although it’s a robust tool, the cost may not be feasible for everyone. Nevertheless, the platform’s overall functionality and the advantages it brings to team collaboration continue to make Sprout Social a strong option in the digital communications field.
What problems is the product solving and how is that benefiting you?
Sprout Social has addressed several major challenges I face in digital communications, and I’ve noticed a real improvement in my workflow since using it. Managing multiple social platforms, handling incoming messages, planning campaigns, and tracking performance—while keeping the team coordinated—used to be overwhelming. Sprout Social streamlines all of this by consolidating everything into a single, centralized platform. The Smart Inbox is especially helpful, allowing my team to manage messages, mentions, and comments from all platforms in one place, so we no longer have to switch between different apps. This not only saves us a significant amount of time but also ensures that nothing gets overlooked. Collaboration is much easier now, as team members can reply to messages, tag colleagues for follow-up, or schedule content together. The content calendar and scheduling features have made campaign planning much more organized and less stressful. I appreciate being able to tag campaigns, filter by those tags, and quickly locate what I need. The customizable reporting tools and reliable analytics give me confidence in the data I use to shape strategy and share results. Overall, Sprout Social has helped my team and me work more efficiently, stay organized, and improve our communication both within the team and with our audience.
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