Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
5,582 reviews
from
External reviews are not included in the AWS star rating for the product.
All-in-One Solution That's Intuitive and Effortless
What do you like best about the product?
I like that everything is in one spot--analytics, scheduling, all the platforms you want to post to, and more. It's also very intuitive and easy to use.
What do you dislike about the product?
Honestly, I haven't come across any downsides.
What problems is the product solving and how is that benefiting you?
I can post to all platforms from one spot and schedule out posts so I can do my work in batches instead of day by day, post by post.
Effortless Social Management, But UTM Posting Needs Improvement
What do you like best about the product?
Easy to use and manage all social channels in one place
What do you dislike about the product?
For UTM purposes, I have to post the same image and caption 3 separate times for Instagram, LinkedIn, and Meta. It's time consuming. I wish I could just post them at the same time and the UTMs would be separate for the platforms
What problems is the product solving and how is that benefiting you?
One place to manage everything: posting and analytics
User-Friendly and Organized, But Sidebar Needs Improvement
What do you like best about the product?
Sprout has been very user-friendly and a great way to share social media content with our employees. Helps us stay clean and organized
What do you dislike about the product?
I think icon layouts and options on the side bar can be refined to be more easily found.
What problems is the product solving and how is that benefiting you?
Sprout takes the trouble of tracking content posting and interaction data out of the equation
Intuitive Platform with Excellent Support
What do you like best about the product?
I truly value Sprout Social for its intuitive setup process, even though I wasn't mainly responsible for it. The platform's ease of use significantly enhances my experience and the fact that our account and support team provides assistance whenever needed boosts my confidence. I love the way Sprout Social streamlines my work with its powerful publishing features, social listening, and reporting capabilities. These tools empower my team to move quicker, smarter, and more efficiently, enabling us to gain critical insights swiftly and make informed, data-driven decisions with ease. The competitive insights and reporting features have been especially beneficial in keeping leadership well-informed. Additionally, Sprout Social's competitive price-point makes it an appealing tool for our company. Overall, the ease of use and superior support service strongly influence my decision to continue using Sprout Social.
What do you dislike about the product?
I dislike the limited integrations with LinkedIn though this is more so a LinkedIn limitation.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for scheduling posts, publishing, social listening, and reporting, which accelerates our processes. It delivers competitive insights and data-driven decisions swiftly, keeping our leadership informed efficiently.
Robust Insights and Seamless Influencer Platform Integration
What do you like best about the product?
Robust insights. Integration into Influencer platform.
What do you dislike about the product?
We have not found any concerns as long as we train staff
What problems is the product solving and how is that benefiting you?
Real-time insights directing our strategy and/or building on campaigns
Keeps Our Team in Sync—Effortless Collaboration and Insightful Reporting
What do you like best about the product?
Sprout Social makes is easy to keep our small team of 4 in sync and on point with our social media posts and growth strategies. Gaining approvals is easy especially when working remote. I love the built in reports to track what's working best so I can replicate those efforts.
What do you dislike about the product?
I'd rather comment on directly in the platform rather than through Sprout. Feels more authentic.
What problems is the product solving and how is that benefiting you?
It gives our team the analysis to show the value of our work. It helps us track progress and growth.
Excellent Scheduling for Multiple Clients and Easy To Use, But Pricey and Occasional Account Issues
What do you like best about the product?
The scheduling tool for multiple clients is a dream. It's easy to use and has a ton of features that the Meta Business Suite doesn't have.
What do you dislike about the product?
The cost. It is a bit more expensive than other brands. Additionally, sometimes accounts get disconnected and we have to reconnect them which can be annoying.
What problems is the product solving and how is that benefiting you?
We have multiple clients and multiple people managing those clients. It helps our team stay connected to what's going on, and allows for us to jump in at any given time, even if we aren't the primary Account Manager for the client.
Great for Scheduling and Tracking, But Feature Overload Can Be Overwhelming
What do you like best about the product?
I enjoy using Sprout to schedule my posts. It makes tracking social media comments, likes, and other interactions much easier. The customer support team has also been extremely helpful.
What do you dislike about the product?
One drawback is that the sheer number of features can sometimes feel overwhelming.
What problems is the product solving and how is that benefiting you?
One of the biggest problems it addresses is content scheduling and consistency across platforms. With Sprout, I can plan and publish posts seamlessly, which is especially helpful when managing leadership social content or coordinating with global partners.
It also solves the issue of tracking performance and engagement. The analytics are clear and customizable, making it easy to report on what’s working and where we can improve—whether it’s for internal updates or strategic planning.
It also solves the issue of tracking performance and engagement. The analytics are clear and customizable, making it easy to report on what’s working and where we can improve—whether it’s for internal updates or strategic planning.
Effortless Social Media Management—Absolutely Love It!
What do you like best about the product?
It makes managing our social media so very much easier
What do you dislike about the product?
Nothing - it does everything I need it to do!
What problems is the product solving and how is that benefiting you?
I only work part-time so Sprout Social allows me to schedule posts to make it look like I work 24/7
All-in-One Platform with Great Insights, Needs More Customization
What do you like best about the product?
Accesibility. Everything you need is in one platform and is easy to find. The publishing and metrics tracking are insightful, detailed and so easy to use.
What do you dislike about the product?
I wish there was more customization for the reporting.
I also wish you could more effectively publish posts, by making it less manual.
I also wish you could more effectively publish posts, by making it less manual.
What problems is the product solving and how is that benefiting you?
It's solving our labor problem. Utilizing Sprout Social makes social management much easier, resulting in less time spend managing our clients accounts. It also provides a full picture of results, so I don't have to tap into all my logins to see metrics.
showing 741 - 750