Sprout Social
Sprout SocialReviews from AWS customer
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All-in-One Social Management Made Easy
What do you like best about the product?
having everything in one place. social can be a LOT to manage and having one platform that integrates so nicely with meta, tiktok, pinterest makes my life so much easier lol we use it every single day and i don't know where i would be without it
What do you dislike about the product?
it does take a minute to learn the platform but once you understand, it is so great. thankfully you guys have great customer service.
What problems is the product solving and how is that benefiting you?
I really appreciate having everything organized in one place. As I mentioned before, there are so many different metrics, inboxes, and other elements to manage that it can get overwhelming. It's a relief to have everything consolidated, especially when it comes to using workflows to approve planned content.
Insightful Analytics and Competitor Stats Make a Difference
What do you like best about the product?
The analytics and competitor stats. Very easy to break down what is working vs what is not.
What do you dislike about the product?
Can be hard to use to share with superiors wanting to see what is going on.
What problems is the product solving and how is that benefiting you?
Comparing multi channels of social media analytics vs going to each platform and putting things together.
All Social Engagement in One Place—A Game-Changer
What do you like best about the product?
The biggest upside is the ability to have all social and engagement in one consolidated place. The ability to build smart inboxes as well as filters/rules is also helpful.
What do you dislike about the product?
Often times, not all messages populate, which make responding to followers complicated.
What problems is the product solving and how is that benefiting you?
Sprout Social is allowing my team to work across social in one place, so we're are not duplicating efforts, which is helpful when multiple teams need to monitor social engagement.
Effortless Scheduling Makes Posting a Breeze
What do you like best about the product?
I appreciate the ease of use and the convenience of being able to pre-schedule postings.
What do you dislike about the product?
While I don't have a specific dislike, I would greatly appreciate training on how to effectively interpret the weekly reports we receive
What problems is the product solving and how is that benefiting you?
nifies all incoming social media messages
Social Media & Content Management Specialist
What do you like best about the product?
I like the scheduling and data that it gathers.
What do you dislike about the product?
The layout feels somewhat confusing, making it difficult for me to find certain features and explore on my own, especially since I am new to the world of social media.
What problems is the product solving and how is that benefiting you?
We use this for planning and analytics within our company.
Super Convenient, But Pricey
What do you like best about the product?
Convenience of the platform and makes my job easier. I use it every day.
What do you dislike about the product?
Cost for the product is extreme compared to similar platforms.
What problems is the product solving and how is that benefiting you?
I like to see everything in one place. It helps me stay aware on what's happening.
Comprehensive Social Media Solutions, Needs Better Facebook Image Integration
What do you like best about the product?
I like that when I think of something I want to be able to do on social media, they have a solution.
What do you dislike about the product?
I would like to see more integration with the picture formates in Facebook.
What problems is the product solving and how is that benefiting you?
I'm a new user, about 4 weeks now, and I'm still delving into it's capabilities. As of right now it's enabling me to post weeks in advance. I like that.
Account Exec
What do you like best about the product?
the analytics and keyword searches are super helpful
What do you dislike about the product?
the explore page is a bit finicky and gives strange suggestions
What problems is the product solving and how is that benefiting you?
helps me vet creators and easily determine if they're a match for a specific ask
Convenient Scheduling and Reports, But Asset Library Needs Improvement
What do you like best about the product?
The convenient scheduling features and reports.
What do you dislike about the product?
The asset library could be a bit larger.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping our business expand to social media by offering peak action times and reports on what our members interact with most.
Effortlessly Coordinates and Enhances Social Media Management
What do you like best about the product?
I absolutely love using Sprout Social for social media scheduling posts, as it makes my work significantly easier and more organized. The ability to coordinate with my statewide offices, where both I and they can manage our own posts without conflicting or overlapping content, is invaluable. This feature ensures that our scheduling is efficient, and there are no duplicate posts, either on the same day or with similar content. I also appreciate the simplicity of setting it up, which was made effortless with the support of my statewide office guiding me through the process. I thoroughly enjoy using the draft form feature because it allows me to save ideas without them posting until I'm completely satisfied with the content. This function is incredibly useful for refining posts before they go live. Overall, I am very happy with my experience and will certainly continue my subscription. I would rate my likelihood to recommend Sprout Social to others as a 10 out of 10.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Sprout Social to coordinate with my statewide office, preventing scheduling overlaps and duplicated content, improving our social media management efficiency.
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