Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
5,583 reviews
from
External reviews are not included in the AWS star rating for the product.
Efficient Trend Monitoring with Sprout Social
What do you like best about the product?
I find the emotional sentiment deduction feature of Sprout Social incredibly valuable for my work in sentimental trend monitoring. It effectively helps me identify hidden negative mentions that I would not have seen otherwise, making it easier to address potential issues proactively. Additionally, the initial setup of Sprout Social was impressively fast, allowing me to start utilizing its features without delay. I appreciate how these aspects of the platform contribute to an efficient and streamlined workflow, enhancing my ability to monitor and respond to sentiment trends in a timely manner.
What do you dislike about the product?
I find the auto creative suggestion feature lacking, particularly in providing diverse options for caption style and color themes. This makes it challenging to create engaging posts that stand out.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for monitoring sentimental trends, effectively identifying hidden negative mentions and analyzing emotional sentiments.
Smart Inbox Keeps Us Organized
What do you like best about the product?
I love the 'Smart Inbox' feature in Sprout Social because it gives me a clean and organized inbox, which enhances my workflow significantly. The feeling of reaching inbox zero with ease is something I really appreciate, as it helps in managing scattered customer conversations effectively. Additionally, the platform offers audience mood tracking, which is beneficial for understanding customer sentiments. The initial setup of Sprout Social was easy, making the transition smooth and efficient. Overall, these features are extremely beneficial and contribute positively to my experience with the product, making it highly likely that I would recommend Sprout Social to others.
What do you dislike about the product?
Listening queries can overload me with too much data
What problems is the product solving and how is that benefiting you?
Sprout Social helps me track audience mood and organize scattered customer conversations, offering a smart inbox that feels clean and organized, thus enhancing communication flow.
Effortless Social Media Management, Pricey Yet Worth It
What do you like best about the product?
I appreciate how Sprout Social allows me to manage all my social maccounts in common place, making my work more streamlined and efficient. The platform significantly improves customer engagement, which is crucial for maintaining a strong online presence. A standout feature for me is the unified smart inbox, that keep track of user comments and messages effortlessly, ensuring I never miss any important interactions. Additionally, I found the initial setup process to be smooth, allowing me to start using the tool without any hurdles.
What do you dislike about the product?
Pricing for plans could be look into as per our analysis.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage all our social accounts for customers at common dashboard, see comments and message from users, and inboxing feature is helpful.
Best Social Aggregator with Top-Notch Features and UI
What do you like best about the product?
Sprout is the best at coordinating all existing platforms, and has the most in-depth features as well as the best UI out of the social aggregators I've tried.
What do you dislike about the product?
There are still some features I would love to see implemented like bulk hiding of posts, and the analytics can often experience hiccups that mess with numbers.
What problems is the product solving and how is that benefiting you?
Sprout is our holistic centre for all social media interactions on many projects, and it helps us manage many games across many platforms.
Great UX and Reliability, But Reporting Needs Improvement
What do you like best about the product?
It works well, rarely any bugs, and the UX makes total sense
What do you dislike about the product?
The reporting could be much much much better. They have the data, they're connected to our social accounts, but they just don't analyze it enough. I wish I could see so many more reports and interesting insights about our past performance.
What problems is the product solving and how is that benefiting you?
Managing our social media channels more than what we can do with the native apps.
Easy Multi-Account Posting, But Setup Can Be Challenging
What do you like best about the product?
It's ease of use, and ability to post to multiple accounts quickly.
What do you dislike about the product?
It can be time consuming/challenging adding new accounts and users.
What problems is the product solving and how is that benefiting you?
The ability to post to multiple accounts quickly, and tracking analytics.
Intuitive Dashboards and Seamless Integration Make Sprout a Standout
What do you like best about the product?
The thing that we like most about Sprout is the ease of use. The dashboards are very intuitive and allows for seamless integration into our operations.
What do you dislike about the product?
I have, in the past, found it a little difficult to get what I need when I have a billing/payment question or need to switch account administrators, things like that. We ultimately get there but I feel like it takes a bit longer than I'd like.
What problems is the product solving and how is that benefiting you?
We are a higher ed institution so Sprout allows us to monitor what our current and prospective students are saying about us. This is a very important part of brand management and customer service.
Empowering Content Creation and Trend Analysis with AI
What do you like best about the product?
I enjoy using Sprout Social for several reasons. Firstly, the AI features stand out to me as they are incredibly helpful in understanding trends and interacting with customers effectively. This makes my experience with the platform particularly valuable. Additionally, I find that Sprout Social excels in helping me create, schedule, and publish content across various platforms, which is essential for my workflow. The platform also enables a quick setup, which means getting started is a hassle-free experience. These aspects collectively make Sprout Social a tool I would highly recommend.
What do you dislike about the product?
I find the mobile access of Sprout Social less effective. It needs to work faster on mobile devices for a seamless experience.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to analyze performance, schedule and publish content efficiently, understand trends with AI, and interact with customers, enhancing our social media strategy.
Easy Setup and Intuitive Interface for Social Management
What do you like best about the product?
I really appreciate how easy Sprout Social is to use, which makes managing social media postings and running campaigns for our business and clients a smooth experience. The UI/UX of the platform is very clean, enhancing my ability to understand and utilize the dashboards effectively. Moreover, the post scheduling feature stands out as particularly beneficial, streamlining the process and making my social media management tasks more efficient. I found the initial setup very easy, which added to my positive experience with the platform. Overall, I think almost everything works well in Sprout Social, enabling me to handle my responsibilities conveniently without any significant challenges.
What do you dislike about the product?
Costly for small business organizations
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage social media postings and analytics. It provides an easy-to-use interface, clean UI/UX, and efficient post-scheduling features, making social media campaign management seamless.
Empowers Customer Engagement and Growth
What do you like best about the product?
I find Sprout Social to be incredibly effective for publishing content and managing interactions with customers, which is crucial for the growth of my organization. I particularly like the social listening feature that helps in understanding audience sentiment and trends. The platform's ability for multiple device access is also quite beneficial, making it very convenient to manage social media tasks on the go. Additionally, the initial setup was much easier than anticipated, which made the transition smooth for my team.
What do you dislike about the product?
I find accessing Sprout Social on multiple devices problematic.
What problems is the product solving and how is that benefiting you?
Sprout Social helps manage customer interactions, publishes content, and supports organizational growth. It excels in social listening and simplifies setup.
showing 51 - 60