Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
5,583 reviews
from
External reviews are not included in the AWS star rating for the product.
Sprout Social Review
What do you like best about the product?
I love being able to queue up tweets to use in the future because it makes it easy to always have something to post every day. I also like being able to view everything in all of my networks all in one place. I also really enjoy the audience demographics so I can see who is viewing my posts the most.
What do you dislike about the product?
I don't like the way they do impressions- it's confusing and I'm never quite sure what it's really showing. There isn't much else that I dislike about Sprout Social. I think it works quite well.
What problems is the product solving and how is that benefiting you?
We are trying to increase our social media presence. I have noticed that sprout social makes it far easier to stay on top of social media, and to compare which outlets are doing the best and which are doing the worst. We have gained a lot of recognition and participation in the events that we share on social media.
Recommendations to others considering the product:
Make sure to follow your analytics and keep track of how each medium is doing- this has helped us a lot! Especially for deciding what time we should post on each medium in order to get the most views
Easy and Informative Platform
What do you like best about the product?
Being able to schedule posts to all of my company's social platforms is such a breeze with Sprout Social. Plus I like that I can set particular posts that I create weekly to post weeks or months in advance.
What do you dislike about the product?
There are times when trying to monitor my personal pages that I run into bugs such as not being able to view my most recently received messages.
What problems is the product solving and how is that benefiting you?
I'm trying to utilize our company's presence online to the fullest. Get the most interaction I can with our audience and create a consistent voice. The benefits of posting the same post to multiple sites and monitoring which do best has been a great asset.
Recommendations to others considering the product:
I would recommend that you try the free version first. It won't have all the features that you're capable of using if you purchase a more advanced version, but it will give you a better feel if Sprout Social is right for you.
A time saver for social media management
What do you like best about the product?
It places all items into one dashboard making checks easy and convenient rather than logging into separate accounts which is a time-drain.
What do you dislike about the product?
Reporting isn't perfect and while it is out of their control, the Instagram API or lack thereof makes posting to instagram a hassle still.
What problems is the product solving and how is that benefiting you?
Saving time for our business managing our own and our clients social media accounts. Also, the feature to queue/schedule items helps us add additional content at optimal times.
Recommendations to others considering the product:
Use it to save time, schedule posts and use the intelligent queue to get the timing of posting right.
Great service for basic needs
What do you like best about the product?
Scheduling posts is as easy as copying and pasting and really streamlines the entire process. It also allows you to integrate multiple platforms so you don't need to schedule the same post for several accounts.
What do you dislike about the product?
You can only post on the 5 minute marks of every hour, so sometimes it looks a little too automated
What problems is the product solving and how is that benefiting you?
Our client was an international organization, so being able to schedule posts during off hours was critical
Recommendations to others considering the product:
It's a great service for basic social media scheduling.
Pretty good product, but does not show all reports for social media.
What do you like best about the product?
I like that it shows reports and statistics for Facebook and Twitter.
What do you dislike about the product?
I dislike the fact that it does not include Instagram to the report.
What problems is the product solving and how is that benefiting you?
How to gain engagement from all followers. The benefits I have gained from using this product is that I get to see all the statistics for Facebook and Twitter.
Recommendations to others considering the product:
I think Sprout Social is great. It gives you all the report and statistics of usage on Facebook and Twitter and you can use that report to analyze it know what to improve on. However, Sprout Social currently does not support Instagram. I think it would be perfect if it does.
Best of what's out there - for the price
What do you like best about the product?
I like the reports the best. Sprouts reports are way beyond their competitors. I love the Twitter Comparison and the Group Reports. I also enjoy the customer service support over chat. I always get someone within seconds and the problem is addressed/fixed within minutes.
What do you dislike about the product?
The Discovery tab has something to be desired. The SmartSearch component is not smart whatsoever. This is an area that has great potential for improvement. You cannot even print the search results! Well, you can, but you have to print screen. For that - the listening tool isn't that great.
What problems is the product solving and how is that benefiting you?
Sprout is great for publishing. Seriously lacks in listening. You can listen, but there's no way to capture the results.
Recommendations to others considering the product:
If you need a listening platform, think again. If you need a cheap publishing and reporting tool, Sprout is it!
Sprout Social Review - 5.20.16
What do you like best about the product?
Sprout continues to make my job easier! It provides excellent analytics and an easy interface that helps me keep my finger on the pulse of social media at my institution of higher ed.
What do you dislike about the product?
I'm ready for the capability to upload and schedule videos!
What problems is the product solving and how is that benefiting you?
I work in higher education so we are constantly communicating w current and prospective students. Sprout has allowed me to keep my finger on the pulse of their conversation across campus.
Recommendations to others considering the product:
Sprout is an incredible tool to use when managing your social media accounts. They are constantly adding new features and functionality that make it better and easier to use. Their analytics are also very comprehensive which makes reports to your supervisors more effective and easy to understand. Also, Sprout's customer service is second to none.
Great for listening and scheduling content!
What do you like best about the product?
The inbox tool is essential for monitoring and engaging with keywords and brand mentions. The scheduling tools make it easy to organize content across multiple channels.
What do you dislike about the product?
No reporting tool will ever be as accurate as the social platform themselves. Sprout Social works hard to give as much detailed and relevant info, but it is worth comparing to the social channel to see that you're getting exactly what you need.
What problems is the product solving and how is that benefiting you?
The inbox tool is essential for monitoring and engaging with keywords and brand mentions. The scheduling tools make it easy to organize content across multiple channels.
Recommendations to others considering the product:
Make sure your social tool is the right size for your business!
Sprout Social Review
What do you like best about the product?
The mobile app for Sprout has helped me keep a close eye on my company's social media accounts in a way I never could before. The web interface is very user friendly. I'm also a big fan of the messages, publishing, and analytics that are available. They are so robust and interesting that we use them in our bi-weekly social reporting.
What do you dislike about the product?
I still cannot "hide" a comment on Facebook from the mobile app. This is only an issue off-hours because I'm not always near a computer or able to send a customer's information to our response team. So, I will see a negative comment, want to "hide" the comment until the next day when I can forward the issue to our response team, and yet, I cannot "hide" the comment through the app. I need to find a computer at that time, before the comment receives more comments, and "hide" the comment manually. That appears to be the biggest hole in the Sprout Social spectrum for me.
What problems is the product solving and how is that benefiting you?
I am able to monitor the company social media feeds like never before. Because of this, we are much more responsive to customer complaints in real time.
Recommendations to others considering the product:
Use the Publishing tab to schedule your standard brand content posts. I schedule mine weeks in advance and it keeps our company message running strong on social media.
The Best Social Media Management Platform
What do you like best about the product?
Hands down, the reporting.
Our execs want to see numbers - that go far beyond a "like". Sprout Social has a reporting platform that is the best out there.
Our execs want to see numbers - that go far beyond a "like". Sprout Social has a reporting platform that is the best out there.
What do you dislike about the product?
I personally would like to see the messages done a bit differently, The user experience isn't a preference of mine, however, it isn't a problem either.
What problems is the product solving and how is that benefiting you?
Efficiency. Quickly manage our social media platforms without taking tons of time to execute.
showing 5,561 - 5,570