Sprout Social
Sprout SocialReviews from AWS customer
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Love the Starred Posting Times, But Calendar Navigation Needs Work
What do you like best about the product?
The recommended times using stars indicating best posting times is my favorite Sprout element.
What do you dislike about the product?
When I'm on the publishing calendar under a specific profile, and I click a day on the calendar to create a post, it gets confusing when the account at the top of the publishing page does not match the account whose calendar I'm looking at. Have to remember to switch accounts when you're creating the post.
What problems is the product solving and how is that benefiting you?
My department manages several accounts for several brands. Sprout makes it easy to categorize by brand and eliminates mess and confusion. I typically schedule out posts a month in advance, so it's great to be able to do it in one go and not have to circle back until the next month.
Scheduling Tools Make Life Easier
What do you like best about the product?
The scheduling tools and reporting are really helpful for our organization.
What do you dislike about the product?
We haven't found a lot of use for the people feature.
What problems is the product solving and how is that benefiting you?
Sprout helps us schedule our social content ahead of time, and allows us to have a full view of our analytics to improve our social media strategy.
Intuitive Interface, But Reporting Needs Deeper Insights
What do you like best about the product?
I find the user interface straightforward and easy to navigate. This tool is intuitive enough that anyone could use it without needing extensive training.
What do you dislike about the product?
In my opinion, the reporting features feel somewhat basic. I wish there were an option to explore the data in more depth, such as being able to click into individual comments—especially within sentiment analysis. This would allow us to give our clients concrete examples, rather than only presenting them with numerical summaries.
What problems is the product solving and how is that benefiting you?
The inbox and tagging features are the most frequently used tools by my team. They help streamline our workflow, enabling us to manage a higher volume of work more efficiently than we could with native monitoring alone. Additionally, the option to tag comments makes it much easier to prepare monthly, quarterly, and annual reports.
Visually Appealing and User-Friendly, But Feature Limits Hold It Back
What do you like best about the product?
Sprout's platform is visually appealing and becomes quite user-friendly after spending a few weeks getting familiar with its layout. We mainly use it to schedule Instagram content and take advantage of its LinkInBio feature, which has significantly improved how our social team manages their content.
What do you dislike about the product?
However, there are some platform limitations tied to different plans that restrict access to certain features. For example, adding URL parameters for tracking is only available in higher tiers, even though many alternative tools provide this functionality for free in their basic versions. The onboarding process felt overwhelming because it involved explanations for all the various tabs. Additionally, I found it challenging that reports are scattered across different sections, making it difficult to combine them easily.
What problems is the product solving and how is that benefiting you?
From a time management standpoint, Sprout helps our team save significant time and effort when it comes to managing and scheduling posts on Instagram. The platform also offers useful tagging features, which make it easier for us to monitor campaign performance for our clients and keep track of our internal initiatives.
Effortless Content Scheduling,
What do you like best about the product?
I love the convenience of scheduling and organizing my content calendar as well as being able to set up campaigns
What do you dislike about the product?
I wish i had more competitive insights on linkedin but i understand that most platforms dont do this
What problems is the product solving and how is that benefiting you?
It gives me access to review how our brand is performing across all channels at a glance
Effortless Social Scheduling Makes Sprout a Daily Essential
What do you like best about the product?
The ease of scheduling our monthly social content and the ability to adjust as needed easily. We use Sprout nearly everyday in our Marketing team.
What do you dislike about the product?
The cost of adding additional seats to our account.
What problems is the product solving and how is that benefiting you?
Having to schedule our content on multiple platforms and being able to pull analytics to see what is working and refine our content strategy moving forward.
Lacking Performance Stats
What do you like best about the product?
Every social platform performance is at one place.
What do you dislike about the product?
Performance stats are missing on the platform
What problems is the product solving and how is that benefiting you?
Centralised platform for all social platform
All-in-One Social Management, But Occasional Publishing Glitches
What do you like best about the product?
Sprout Social simplifies the process of planning, scheduling, tracking, and reporting across all social media channels, allowing you to manage everything from a single platform.
What do you dislike about the product?
Sprout Social occasionally experiences issues when publishing content that was previously scheduled. These errors happen on a semi-regular basis.
What problems is the product solving and how is that benefiting you?
This tool allows me to schedule and report on social media activities efficiently. It helps me keep all my social media efforts organized within a single, streamlined calendar. Additionally, it makes reporting on these efforts simple by providing everything I need in one easy-to-use platform.
Great Multi-Platform Scheduling, But Lacks PDF Support
What do you like best about the product?
The ability to schedule on multiple platforms at once and see past and future posts in calendar format.
What do you dislike about the product?
Can't create a post with PDF attached. We use PDF format to publish our writing products and so we have to schedule those directly through LinkedIn and X, outside Sprout Social.
What problems is the product solving and how is that benefiting you?
Helps us promote our program to the defense and business community we serve.
Effortless Scheduling, But Instagram Integration Needs Improvement
What do you like best about the product?
Ease of use. Ability to efficiently schedule posts across all networks.
What do you dislike about the product?
IG specifically is missing some integrations. Tagging other accounts never works properly for me. I would like to select music from Sprout.
What problems is the product solving and how is that benefiting you?
Saving time on monthly reporting. Saves time on scheduling across all networks.
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