Sprout Social
Sprout SocialReviews from AWS customer
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Managing social platforms is easier than ever with SproutSocial.
What do you like best about the product?
SproutSocial makes it easy for me to interact with brand supporters. The Twitter ecosystem is a very messy place and having SproutSocial's engagement tools help cut through the noise. Whether it is a tagged handle or a direct message, I am able to have one dashboard where I can monitor incoming traffic. The overall metics provides a nice barometer of success.
What do you dislike about the product?
The biggest thing for me is that SproutSocial does not have a Mac app. It is still web-based unlike several of the competitor's in the marketplace, making it reliant on browser speed and shared RAM.
What problems is the product solving and how is that benefiting you?
I am trying to leverage social networking to build the company's brand. As we roll out massive PR pushes, SproutSocial allows us to be fully engaged with the audience.
Recommendations to others considering the product:
This is definitely the software I would start with. The main downfall is that it is pretty pricey and not ideal for someone new to social media management.
Managing Multiple Accounts Made Easy
What do you like best about the product?
It's team-friendly and allows me to manage my team's collaborative efforts, ensuring that all members are consistent in their content and responses.
What do you dislike about the product?
Instagram is not synched up currently. It will be much more streamlined when we can include all of our social accounts.
What problems is the product solving and how is that benefiting you?
Managing multiple accounts is much easier with Sprout Social. We have administrators within our organization and outside of our organization, but we're able to have full visibility of what other stakeholders are saying and doing across social platforms.
Love it!
What do you like best about the product?
The publishing feature is great for organization. I also love the reporting section. They have twitter trends based on keywords which is helpful to track competitors.
What do you dislike about the product?
I with they had an option to create different columns to track Mentions per platformlike hootsuite. Currently they are all in one tab.
What problems is the product solving and how is that benefiting you?
Reporting had been super helpful in proving roi to the client.
I use sprout on a daily basis to monitor multiple social media accounts as well as analytics.
What do you like best about the product?
The user interface is incredible easy to learn and streamlines the process of monitoring various accounts across multiple platforms. The interface itself puts everything you need right in front of you so that you never miss a message, retweet, or any other type of interaction. I would also say that they way the reports are set up makes it easy to understand what is happening across our accounts on each individual site or our audience as a whole.
What do you dislike about the product?
There is a slight learning curve at the beginning and at time, I find myself lost in trying to view a profile or look at an interaction. It seems like it would just be a simple click but instead it's a menu and then the ability to click on profiles is achieved.
What problems is the product solving and how is that benefiting you?
Increasing our interaction with students and potential students so that they feel that administration is a simply message away. Sprout has increased our ability to interact with students and by doing it creates a sense of family instead of an administration and student relationship.
Recommendations to others considering the product:
If you are looking to monitor across multiple social media platforms, engage with your audience, and enable yourself to see growth across your accounts, I would highly recommend Sprout to anyone looking to do any of the above mentioned.
Easy to use
What do you like best about the product?
I like how easy it is to shorten links, post images, and schedule posts. It's also great for managing multiple accounts at once.
What do you dislike about the product?
It would be great if I could see each feed that I manage on one screen.
What problems is the product solving and how is that benefiting you?
I manage multiple social media accounts which can be difficult on other platforms. With Sprout Social, it's incredibly easy to monitor and manage them all at once.
Recommendations to others considering the product:
I highly recommend it! I've had a better experience with Sprout Social than with other platforms.
Great Experience with Sprout Social
What do you like best about the product?
Ability to monitor posts in one centralized feed
What do you dislike about the product?
I am not a fan of the mobile app. It is difficult to monitor feed.
What problems is the product solving and how is that benefiting you?
We have the ability to monitor conversations about our brand, publish in a centralized location and easily pull reports.
Recommendations to others considering the product:
Go for it. It's a great system.
Love this platform!
What do you like best about the product?
Sprout is simple to use! There was no learning curve, and no extensive onboarding/training required.
If I ever do need help, someone from their team is always prompt to respond.
I appreciate that they're always evolving the product to keep up with demands and trends. I've used other similar platforms, but Sprout is my favorite.
If I ever do need help, someone from their team is always prompt to respond.
I appreciate that they're always evolving the product to keep up with demands and trends. I've used other similar platforms, but Sprout is my favorite.
What do you dislike about the product?
My only complaint? I wish they offered hashtag analytics at a more affordable price point.
What problems is the product solving and how is that benefiting you?
Sprout has enabled us to engage with our community much more efficiently and to easily pull reports so we can benchmark our success and adjust as needed. Since switching to Sprout, we saw significant growth in audience size and engagement on Twitter, LinkedIn, and Facebook. We're able to able to manage our social presence much more effectively and strategically than we have in the past.
Solid social media management tool for mid-size companies
What do you like best about the product?
Sprout Social's dashboard is relatively intuitive and easy to use. It's simple to connect accounts and switch between them. Built-in reporting tools produce simple, clear reports that can be downloaded and distributed. Basic listening tools allow tracking of keywords, hashtags, and brand mentions.
What do you dislike about the product?
The cost is high for a small business and the value over a more affordable social media scheduling tool like Buffer is not there. But for a mid-size company with increased budget or an agency, Sprout is a good option, especially if more advanced analytics or listening tools are needed.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy to schedule posts in advance, and an approval and task system is helpful for managing multiple team members. The Sprout Queue is useful for optimizing posting times. Reports are easy to generate and distribute to stakeholders.
Recommendations to others considering the product:
Consider needed user accounts. Adding additional users and social accounts can quickly get expensive. If budget is a consideration, and scheduling tools are the primary purpose, Buffer may be a better option. But if weighed against the enterprise or business version of Hootsuite, Sprout comes out ahead in terms of usability and value.
Fan engagement on Sprout Social
What do you like best about the product?
The ability to identify social posts based on day of the week
What do you dislike about the product?
That as a user I cannot narrow my searches to a number of hours, just day
What problems is the product solving and how is that benefiting you?
With a high volume of social posts coming into and around our brand sprout has allowed us to gather them all and respond as appropriate.
Digital Media Manager
What do you like best about the product?
The clean design and easy to use format.
What do you dislike about the product?
When you post, you aren't able to see exactly what your Facebook link will look like.
What problems is the product solving and how is that benefiting you?
Organizing multiple clients at one time. Sprout Social has helped me to do this.
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