Sprout Social
Sprout SocialReviews from AWS customer
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Customizable Posts and Insightful Analytics
What do you like best about the product?
Customizing post by network and analytics reports
What do you dislike about the product?
Post preview is not exact which leads to cropping of images
What problems is the product solving and how is that benefiting you?
Scheduling posts across multiple channels and repoting on campaigns
Sprout Social Transforms Social Media Management
What do you like best about the product?
Sprout Social has completely transformed the way we manage our social media presence. From its intuitive interface to its powerful analytics, every feature feels thoughtfully designed to make social media management more strategic and efficient. One of the standout aspects are the publishing tools, allowing for seamless scheduling, collaboration, and content planning across teams.
What do you dislike about the product?
There is nothing I particular dislike about Sprout Social.
What problems is the product solving and how is that benefiting you?
Sprout social allows us to post content on multiple platforms at the same time, allowing for more efficiency and faster completion. The Optimal Times feature provides data on when posts could receive the highest engagement, which has also been especially helpful.
Super Helpful Scheduling and Notes Features
What do you like best about the product?
I love that we can see the best times to post things on the various platforms and then together. It has been super helpful. I also love the notes feature.
What do you dislike about the product?
I dislike that it is not as connected to youtube.
What problems is the product solving and how is that benefiting you?
We have several people that post on our socials so it is very helpful to see what everyone is scheduling as well as holidays / other things coming up via the notes.
Intuitive and Efficient Social Media Scheduling Tool
What do you like best about the product?
I truly appreciate how Sprout Social gives me a broad overview of what the feed will look like. It allows me to share this visual with my clients, which is invaluable for obtaining their approvals or identifying posts that may need to be removed. I can aesthetically evaluate the layout and rearrange content if needed to ensure everything works seamlessly. This visual planning tool is incredibly beneficial in maintaining a cohesive and attractive social media presence. Additionally, the initial setup of Sprout Social was extremely easy and the platform itself is very user intuitive. This usability factor saved me time and allowed me to dive straight into delivering value for my clients.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts and share feed previews with clients, allowing for easy approval and aesthetic adjustments.
Effortless Navigation Makes It a Standout
What do you like best about the product?
Easy to navigate and has many advance features
What do you dislike about the product?
The X button works as back button, and need to refresh every time.
What problems is the product solving and how is that benefiting you?
Handling twitter and Facebook via sprout and its easy to handle in busy times with sprout
Concise Social Media Scheduling for Teams
What do you like best about the product?
I can schedule posts for all our social media platforms ahead of time for the month and then know they are going to be put out there at the optimal timeframe.
What do you dislike about the product?
The only issue we have is there are multiple users for our posts and we have to make sure one is off the account before another can sign on or it will kick the first person out and their work will not be saved.
What problems is the product solving and how is that benefiting you?
We are just getting started with mapping out the analytics of our posts but this is the tool we are looking forward to implementing the most as we move forward.
Intuitive Platform with Excellent Chat Support, but Onboarding Needs Improvement
What do you like best about the product?
The platform is really intuitive to use and the support staff that attend to the chat are very knowledgeable and easy to work with.
What do you dislike about the product?
When adding on Social listening it was hard to get support from the account team - the person we were assigned to on board us was not very good at onboarding us to the platform so it was very much a process of just learning to use the tool yourself and hoping for the best.
What problems is the product solving and how is that benefiting you?
Ease of reporting and pulling all the information into one centralized location.
Also assisting in the posting / planning of content.
Also assisting in the posting / planning of content.
Powerful Tagging and Analytics Streamline Content Management
What do you like best about the product?
The tagging capabilities and analytics help us get really granular on what is and isn't working across different variables related to our content. And the publishing capabilities help streamline the time spent creating and scheduling posts.
What do you dislike about the product?
I wish were able to see competitive insights from our competitor's TikTok accounts, but I believe this is an API limitation. I would also love to be able to bulk edit a post across multiple platforms instead of opening each individual platform post to make a small correction. Bulk tagging would also be super helpful - especially for retroactive tagging. Specifically, if we could make rules that apply tags to different types of posts automatically.
What problems is the product solving and how is that benefiting you?
We have a very lean team so Sprout Social really allows us to streamline our efforts and maximize our outputs. It gives us constant insight into what is and isn't working allowing us to pivot and drive greater results.
Keeps Our Team Organized and Social Media Management Effortless
What do you like best about the product?
It keeps our team organized and makes managing our social media accounts much easier!
What do you dislike about the product?
I've noticed that some of the data in reporting is not always 100% accurate
What problems is the product solving and how is that benefiting you?
It saves our team a lot of time when edheculing posts
Effortless Social Media Management in One Place
What do you like best about the product?
Navigating the dashboard is straightforward, making it convenient to manage all my social media accounts from a single location instead of having to open several different applications.
What do you dislike about the product?
Sometimes it can be difficult to see comments with multiple responses on one post.
What problems is the product solving and how is that benefiting you?
It is helping us interact with all customers which makes people feel seen and valued. It is also convenient for deleting inappropriate or negative messages from customers.
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