Sprout Social
Sprout SocialReviews from AWS customer
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Outstanding Scheduling and Analytics Make This a Winner
What do you like best about the product?
I like the scheduling and analytical features. I like that it allows you to dig deeper and build out things via graphics, etc.
What do you dislike about the product?
I think what I find least helpful is that sometimes there feels like too much going on. I wish breaking things out when doing reporting could be easier.
What problems is the product solving and how is that benefiting you?
Sprout is helping me to clearly define KPIs on social and helps me have a better understanding of what works vs. what doesnt on social platforms that I manage.
Great for Scheduling Multiple Accounts, But Lacks Trend Insights
What do you like best about the product?
I can schedule ahead on multiple accounts
What do you dislike about the product?
There are no trend or social media updates, and you have to pay for higher tier to see when the best time to post is.
What problems is the product solving and how is that benefiting you?
I can see all the content that is planned ahead
Effortlessly Easy to Use
What do you like best about the product?
easy to use, publishing features, ease of integration
What do you dislike about the product?
I wish we could schedule and layout stories with links and reels
What problems is the product solving and how is that benefiting you?
saving time when publishing multiple posts
Great Multi-Channel Reporting, But Pricey
What do you like best about the product?
Compact reporting, easily overview many channels at once
What do you dislike about the product?
On the pricey side, but it's worth the cost.
What problems is the product solving and how is that benefiting you?
Saves me time by having all reporting in one spot
Excellent Scheduling Insights, But TikTok Audio Options Limited
What do you like best about the product?
The scheduling tool is great to see when posts will perform best
What do you dislike about the product?
For TikToks, there isn't a spot to 'add sound' and have to have your own orginal audio which isn't great when you want a video to take off with a viral sound
What problems is the product solving and how is that benefiting you?
N/A
Great for Social Media Management, Needs Better Employee Advocacy Features
What do you like best about the product?
You can manage all your social media platforms and analytics in one spot.
What do you dislike about the product?
The employee advocacy tool could use some more features as it continues to improve.
What problems is the product solving and how is that benefiting you?
Analytics
Excellent for Content Planning, Reporting Could Be Clearer
What do you like best about the product?
Sprout has been so helpful in creating fulsome content plans across mutliple platforms for our numerous brands.
What do you dislike about the product?
At times, the reporting can be confusing or hard to navigate.
What problems is the product solving and how is that benefiting you?
Having a lot of content to organize and know when it's all going out - Sprout makes it easy to visualize in the calendar view.
User-Friendly Reporting, But Instagram Data Needs Improvement
What do you like best about the product?
Streamlined and simple for everyday use. Great for sharing metrics with leadership as the reports are readable for people who are not in the social/marketing space.
What do you dislike about the product?
Love everything except for some reason it does not have correct data for Instagram engagements (all of our other social profiles are accurate)
What problems is the product solving and how is that benefiting you?
Makes scheduling easy and streamlined into one place. Also makes it easy to create reports for stakeholders.
Scheduling and Engagement Insights Make Social Posting a Breeze
What do you like best about the product?
The ability to schedule posts in advance and see the peak times for engagement is super helpful.
What do you dislike about the product?
Some of the platforms get disconnected often.
What problems is the product solving and how is that benefiting you?
It's making it easier to stay on top of social posts and is increasing engagement.
Clean Interface Simplifies Social Media, But Pricey and Occasionally Slow
What do you like best about the product?
It makes social media work so much easier with its clean interface.
What do you dislike about the product?
Sometimes it loads and its kinda pricey.
What problems is the product solving and how is that benefiting you?
It makes my work more organized and less stressful because everything is in one dashboard
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