Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
5,582 reviews
from
External reviews are not included in the AWS star rating for the product.
All-in-One Platform That Simplifies Scheduling and Metrics
What do you like best about the product?
Everything is in one place~ scheduling, metrics, listening
What do you dislike about the product?
I feel like metrics aren't always pulling accurate numbers. I have had instances where my colleagues dashboard shows different numbers from mine. Also our profiles get disconnected a lot.
What problems is the product solving and how is that benefiting you?
Again, having everything in one place is crucial. I like that the platform also feels intuitive, and is very easy to navigvate.
Great for Organizing Influencers, But Integration Needs Improvement
What do you like best about the product?
It is helpful to have all influencer shortlists in one spot. We can make different groups, and organise this way. Also like the ability to use collab review and give client certain access.
What do you dislike about the product?
Sprout is annoying when it doesn't have everyone on the platform. Also even after i've hired and authorised everyone on sprout, they don't pull through on our campaign summary even when they've used hashtags and relevant tags. . Customer support is only available in US timezone so not convenient for us in australia.
What problems is the product solving and how is that benefiting you?
Sprout takes out some of the manual labour of retrieving stats such as ER, following and demo etc.
Effortless Social Media Management and Quick Customer Insights
What do you like best about the product?
Sprout Social is a fairly easy way to access various social media platforms at once and to respond to posts. Additionally, it allows you to quickly diagnose any issues customers are facing.
What do you dislike about the product?
At times, I find it challenging to access Instagram posts directly, as I am often required to log in separately.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy for me to manage several social media accounts and posts, so I don't have to log in to each platform separately. Additionally, it allow you to view multiple accounts on the same platform (such as 2 instagram accounts). As a customer service representative, I mostly use this platform to monitor and respond to comments on Instagram and Facebook.
Great for Multi-Platform Scheduling, But Analytics Could Be Improved
What do you like best about the product?
Being able to schedule on multiple platforms
What do you dislike about the product?
I wish it provided more details about analytics and it was easier to navigate. We having been trying to figure out optimal posting times and sorting by which times have been most successful and it's not very easy to do.
What problems is the product solving and how is that benefiting you?
Schedulin social content on multiple social platforms
User-Friendly Social Scheduling with Powerful Reporting
What do you like best about the product?
Very user friendly system to preset social posts, provide visuals on content calendars, and great reporting metrics on performance.
What do you dislike about the product?
Cost. It's certainly not inexpensive and needs to be used to justify the cost.
What problems is the product solving and how is that benefiting you?
It does a good job of allowing staff to be more strategic in laying out content calendars and learning about performance of campaigns on various platforms and channels.
All-in-One Scheduling Makes Social Media a Breeze
What do you like best about the product?
The ability to schedule posts all in one place, and the calendar so I can see my scheduled posts and feel organised.
What do you dislike about the product?
I struggle to think of any big things I dislike about Sprout. If I had to pick something maybe the mobile app needs a bit of work but I can't think of anything in particular
What problems is the product solving and how is that benefiting you?
Everything is in the one place! I can write my posts, duplicate and schedule with ease.
Great Analytics Insights That Drive Results
What do you like best about the product?
Love the analytics insights. Love the ease at which I can schedule for multiple clients across multiple platforms.
What do you dislike about the product?
High cost. I wish the approval process was more conducive for content creation processes as a social media management agency with multiple contractors working on content and multiple drafts needed before final piece is ready to publish.
What problems is the product solving and how is that benefiting you?
Scheduling platform that's reliable. Analytics insights I can get all in one place.
Effortless Scheduling and Profile Management
What do you like best about the product?
Being able to add multiple profiles, being able to tag posts, and scheduling is very easy.
What do you dislike about the product?
Wish there were more metrics that could be pulled on engagement/impressions for individual posts.
What problems is the product solving and how is that benefiting you?
Being able to have multiple profiles without logging into LinkedIn, I own posting for all of our executive leadership and it makes it seamless.
Great Customization, But Analytics and Data Export Need Improvement
What do you like best about the product?
I enjoy the customization per channel when scheduling. That helps me out a lot to visually see how it will look per channel.
What do you dislike about the product?
Sprout lacks the analytics I need. I don’t have enough data to show how our channels are performing. With Sprinklr, I could customize the metrics I wanted and data wasn’t lost. In Sprout, Instagram and Facebook data degrades in Excel exports—an issue I didn’t have before.
What problems is the product solving and how is that benefiting you?
It's solving our social media management, it helps save time when pushing posts out.
Versatile and Consistent Quality—A Top Choice
What do you like best about the product?
I like the versatility of the product and the consistency of quality.
What do you dislike about the product?
Lack of an Influencer Database/ Messaging Content Approval Feature.
What problems is the product solving and how is that benefiting you?
Quick and clear reporting.
showing 461 - 470