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Love Sprout for Community Management!
What do you like best about the product?
Sprout has an easy to use interface and they are always the first with new developments in social. I also love their continued learning articles.
What do you dislike about the product?
I don't think the Sprout Queue works properly. Typically, it would schedule posts at odd hours and grouped together. I would like to be able to set more parameters on my Queue.
What problems is the product solving and how is that benefiting you?
Our team is able to collaborate on tweets and posts and community management is easier with saved searches and other features with the news feed.
Couldn't live without Sprout
What do you like best about the product?
Sprout Social offers everything a social media manager could need to compose, schedule, respond and monitor social interactions. Sprouts tool seamlessly allows multiple users to draft and publish content. I really don't know where we'd be without the opportunity to post the same message multiple days/times at a time.
What do you dislike about the product?
I wish Instagram integrated more with Sprout Social, though I know that's more Instagram's fault than Sprout's. The cost can really add up once you add multiple users.
What problems is the product solving and how is that benefiting you?
Sprout has allowed us to respond faster to social media posts and post our messages when our users are most likely to see them.
Recommendations to others considering the product:
The 30 day trail is a great way to see how much better this social media tool is than other products on the market.
Sprout Social Review
What do you like best about the product?
Sprout Social is a great platform for managing your social accounts and support with a small team. I love that I can schedule content in advance on all of my social channels, which leaves time for working on other things. I also like that Sprout allows me to assign tasks to other team members and save history with people's social profiles. It has a clean user interface and is really easy to use. They also have an excellent support team.
What do you dislike about the product?
I'm hoping for more Instagram options in the future, but Sprout continues to roll out new features.
What problems is the product solving and how is that benefiting you?
We use Sprout for automating our social media efforts. Using this platform has saved me time and energy from sifting through all of our channels to identify mentions, inquiries and influencers.
Recommendations to others considering the product:
Definitely set up some time to learn about all of the features. There are so many great things that they offer and it would be a shame to see some of it go underutilized!
Sprout is great!
What do you like best about the product?
easy to use and manage multiple accounts across various business groups.
What do you dislike about the product?
Can be cumbersome interface at times and concindusing on how to schedule.
What problems is the product solving and how is that benefiting you?
Needed to manage social for 4 different bus groups.
Fantastic Social Media Management Platform
What do you like best about the product?
I love Sprout Social's Inbox feature. It ensures that I never miss a mention or message!
What do you dislike about the product?
I wish that LinkedIn for Universities was supported with publishing.
What problems is the product solving and how is that benefiting you?
I LOVE that Sprout Social enables me to engage users via Instagram and receive rich analytics about the platform. No other service offers such comprehensive analytic data.
Decent
What do you like best about the product?
Sprout is a decent platform that allows for publishing, scheduling, and engaging with followers.
What do you dislike about the product?
Single stack feed instead of multiple stacks. So, it's not that easy to find a post when you're looking for it. Stick to HootSuite if you like side-by-side stacks.
What problems is the product solving and how is that benefiting you?
Managing accounts for multiple clients, Sprouts makes it easy and it's affordable.
Recommendations to others considering the product:
Do your homework. It's a decent tool and does what it says it will, but some are better.
Sprout Social Review
What do you like best about the product?
I love being able to queue up tweets to use in the future because it makes it easy to always have something to post every day. I also like being able to view everything in all of my networks all in one place. I also really enjoy the audience demographics so I can see who is viewing my posts the most.
What do you dislike about the product?
I don't like the way they do impressions- it's confusing and I'm never quite sure what it's really showing. There isn't much else that I dislike about Sprout Social. I think it works quite well.
What problems is the product solving and how is that benefiting you?
We are trying to increase our social media presence. I have noticed that sprout social makes it far easier to stay on top of social media, and to compare which outlets are doing the best and which are doing the worst. We have gained a lot of recognition and participation in the events that we share on social media.
Recommendations to others considering the product:
Make sure to follow your analytics and keep track of how each medium is doing- this has helped us a lot! Especially for deciding what time we should post on each medium in order to get the most views
Easy and Informative Platform
What do you like best about the product?
Being able to schedule posts to all of my company's social platforms is such a breeze with Sprout Social. Plus I like that I can set particular posts that I create weekly to post weeks or months in advance.
What do you dislike about the product?
There are times when trying to monitor my personal pages that I run into bugs such as not being able to view my most recently received messages.
What problems is the product solving and how is that benefiting you?
I'm trying to utilize our company's presence online to the fullest. Get the most interaction I can with our audience and create a consistent voice. The benefits of posting the same post to multiple sites and monitoring which do best has been a great asset.
Recommendations to others considering the product:
I would recommend that you try the free version first. It won't have all the features that you're capable of using if you purchase a more advanced version, but it will give you a better feel if Sprout Social is right for you.
A time saver for social media management
What do you like best about the product?
It places all items into one dashboard making checks easy and convenient rather than logging into separate accounts which is a time-drain.
What do you dislike about the product?
Reporting isn't perfect and while it is out of their control, the Instagram API or lack thereof makes posting to instagram a hassle still.
What problems is the product solving and how is that benefiting you?
Saving time for our business managing our own and our clients social media accounts. Also, the feature to queue/schedule items helps us add additional content at optimal times.
Recommendations to others considering the product:
Use it to save time, schedule posts and use the intelligent queue to get the timing of posting right.
Great service for basic needs
What do you like best about the product?
Scheduling posts is as easy as copying and pasting and really streamlines the entire process. It also allows you to integrate multiple platforms so you don't need to schedule the same post for several accounts.
What do you dislike about the product?
You can only post on the 5 minute marks of every hour, so sometimes it looks a little too automated
What problems is the product solving and how is that benefiting you?
Our client was an international organization, so being able to schedule posts during off hours was critical
Recommendations to others considering the product:
It's a great service for basic social media scheduling.
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