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Sprout social is a useful tool
What do you like best about the product?
I like that i can schedule all my socials in one place
What do you dislike about the product?
the online version does not work as well as the phone. I want to be able to make stories with a similar layout to ig
What problems is the product solving and how is that benefiting you?
scheduling
Very useful
What do you like best about the product?
I like that it compiles all social media responses and posts to be easy to manage
What do you dislike about the product?
Not much that I can think of, the function of hiding comments on Instagram is not available which would be nice to have, and sometimes there is a delay/glitch when hiding and tagging posts.
What problems is the product solving and how is that benefiting you?
it is making it easy to monitor our social media so that offensive or spam comments can be hidden and our customers can receive quick responses.
Convenient
What do you like best about the product?
Ease of scheduling multiple things at once, and quickly pulling reports.
What do you dislike about the product?
The functionality is often difficult to navigate and requires a level of work to find the elements you're looking for. Additionally, reporting can sometimes be off due to connectivity issues with different social channels.
What problems is the product solving and how is that benefiting you?
Making it easy to scheudle multiple platforms all at once, and gather quick insights from all platforms.
Excellent produit, pourrait nécessiter quelques ajustements.
Qu'aimez-vous le plus à propos de the product?
J'aime qu'il m'aide à planifier et à suivre mes 43 comptes sociaux différents. C'est très facile à utiliser et c'est agréable de voir quand mes publications sont programmées sur plusieurs jours. Le service client est également très compétent et rapide !
Que n’aimez-vous pas à propos de the product?
Inconvénient, j'aimerais pouvoir avoir une légende séparée pour un post Instagram afin de pouvoir changer les hashtags au lieu d'avoir un seul post Facebook, de le programmer, puis de devoir créer un nouveau post Instagram de la même chose.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Avoir 43 comptes différents à gérer et à suivre sans Sprout serait un GRAND défi. Il est assez facile d'organiser vos comptes et suffisamment simple pour rendre la publication beaucoup plus facile !
Pretty good experience but has a few limitations
What do you like best about the product?
Easy duplication and a very user friendly platform
What do you dislike about the product?
Some limiting features: can't select multiple accounts at once, link tracking is confusing
What problems is the product solving and how is that benefiting you?
It allows us to schedule most posts ahead of time
Worth the Investment
What do you like best about the product?
The best competitive reports in the industry.
What do you dislike about the product?
Limited influencer marketing capabilities
What problems is the product solving and how is that benefiting you?
I am able to see insights and share them easily with management.
Rapport simplifié
Qu'aimez-vous le plus à propos de the product?
J'adore la facilité avec laquelle je peux extraire des rapports pour les différents comptes avec lesquels je travaille. J'aime aussi la personnalisation, qui me permet de choisir parmi un large éventail de métriques, en fonction des objectifs du compte. Cela nous aide à élaborer des stratégies sous tous les angles et à présenter des arguments convaincants lorsque cela est nécessaire.
Que n’aimez-vous pas à propos de the product?
Les comptes de médias sociaux se sont souvent déconnectés de la plateforme et n'ont pas été faciles à reconnecter.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Sprout m'aide à collaborer avec des spécialistes du marketing pour créer des stratégies solides sur les réseaux sociaux et montrer aux parties prenantes les résultats de nos efforts.
Simple & Effective!
What do you like best about the product?
I like the reporting that we are able to quickly share with our business leaders on channel performance
What do you dislike about the product?
I wish we could tag specific users in LI within the tool.
What problems is the product solving and how is that benefiting you?
It brings all of our scheduling and reporting in one consolidated platform. Soon, it will also serve as our Employee Advocacy tool as well!
Couldn't do it without Sprout!
What do you like best about the product?
Sprout makes social so easy - from scheduling with your team members, approving posts, viewing a calendar holistically, and reporting, it does everything you need it to with ease. I use Sprout daily for scheduling, reporting and analytics - I especially love the scheduling at peak times feature and the ability to duplicate posts. Tagging posts makes it easy to have a record!
From a company perspective, the campaign planner allows me to see ROI and send to internal teams.
The Sprout team is great to work with, from customer service, check-ins, and yearly renewals.
From a company perspective, the campaign planner allows me to see ROI and send to internal teams.
The Sprout team is great to work with, from customer service, check-ins, and yearly renewals.
What do you dislike about the product?
With LinkedIn being our biggest channel, I wish there was more listening we could do on that channel.
What problems is the product solving and how is that benefiting you?
A cohesive way to unify our channels + data for our social team of one. Without it, it would be very difficult and time consuming to prove the direct ROI from our brand social. It gives us a holistic view. Last year, we debated getting rid of Sprout and I fought hard to keep it.
Efficient Social Media Management Tool with Great Reporting Features
What do you like best about the product?
Sprout Social offers a clean, intuitive interface that makes managing multiple social media profiles incredibly easy. The Smart Inbox is especially useful for consolidating messages across platforms, and the scheduling features save a lot of time. I particularly appreciate the analytics and reporting tools — they provide clear, customizable insights that help optimize content and demonstrate ROI.
What do you dislike about the product?
The pricing can be a bit steep, especially for small teams or startups. Some advanced features, like more granular competitor analysis or listening tools, are only available on higher-tier plans. Also, there’s a bit of a learning curve with setting up automation workflows.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline our social media management by centralizing publishing, engagement, and reporting in one platform. It solves the problem of juggling multiple tools and logins, making our workflow more efficient. The unified inbox ensures we never miss a message or comment, while the reporting tools help us track performance and justify our social strategy to stakeholders. This has saved our team time, improved response rates, and helped us make more data-driven decisions.
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