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Recommended
What do you like best about the product?
Sprout Social is intuitive, and a great analytics tool for business that can't afford more costly products.
What do you dislike about the product?
I don't have any complaints at this time.
What problems is the product solving and how is that benefiting you?
Metrics, Scheduling content
One of the Best Social Management Platforms Available
What do you like best about the product?
Ease of scheduling posts, one streamlined content feed, the look and feel of the platform - all points that make Sprout much better than comparable products like HootSuite.
What do you dislike about the product?
Reporting could be a little more comprehensive.
What problems is the product solving and how is that benefiting you?
Able to easily manage all of our social profiles in one place - can quickly schedule multiple posts (even of the same copy).
Significantly cuts down on the time it takes to manage social media.
Significantly cuts down on the time it takes to manage social media.
Recommendations to others considering the product:
- Don't pay for more seats than you need.
- Training can take awhile and is usually unnecessary. If you need to learn something you can probably figure it out yourself instead of having to sit through a long phone call of their support team explaining every little detail. The platform is so easy to use that you dont need it.
- Training can take awhile and is usually unnecessary. If you need to learn something you can probably figure it out yourself instead of having to sit through a long phone call of their support team explaining every little detail. The platform is so easy to use that you dont need it.
Easy to use social media monitoring tool
What do you like best about the product?
My absolute favorite part of this tool is how incredibly easy it is to use! Not only is the UI sleek and visually appealing, but it's easy to see when something is scheduled to be promoted and what has already been promoted. Also, it's great how you can link so many different social media accounts to one program.
What do you dislike about the product?
There's not much to dislike. I am waiting for them to add a functionality with Instagram, but overall the product is pretty flawless.
What problems is the product solving and how is that benefiting you?
With multiple people working on difference facets of social media promotion, this tool easily allows our team to work on and manage various social media platforms with east. Not only are you able to cross-reference work with your colleagues, but it's all easy maneuver.
Recommendations to others considering the product:
Use this tool! It's as simple as that.
Sprout Does it All and Makes Social Media Management for an Individual or Business Easy
What do you like best about the product?
Sprout makes it so easy to add profiles that you can manage multiple clients, even hundreds of them, at a time. It is easy to follow an editorial calendar because you can write and add posts as far out as you want to go. So, if you have a large chunk of time, you can write posts for a quarter and add them all to Sprout and schedule them out in one day. It saves so much time! Integrated photos and links is easy and the links are automatically shortened. You can connect all of your major social profiles so you hit all of your audiences at once. The analytics and information given will help you understand how to tailor your posts for all of your readers and possible leads.
What do you dislike about the product?
Sometimes, connect a Google Plus profile can be tricky because you have to log into your clients' G+ profile, then accept the terms of Sprout, but otherwise, the integration is super easy. There haven't been many times where I wished Sprout did something else because it already does everything I need.
What problems is the product solving and how is that benefiting you?
We are utilizing Sprout to follow our editorial calendar to a T. We post to multiple social profiles, while keeping out posts fresh and individualized. We follow our users and create patterns to understand who to write for and when. We have seen improvements in social followers, shares, and likes.
Recommendations to others considering the product:
Encourage all of your clients to use Sprout. It is easy to use and helps facilitate social media engagement from those that don't usually partake.
Sprout Social is a Social Media Marketer's Best Friend
What do you like best about the product?
Sprout Social is hands down the best platform I've used for scheduling, publishing, and monitoring social media content. My favorite aspect is that when scheduling content, I am able to see on a digital calendar which days I've already scheduled posts for (via a small green dot). This may sound like a minor feature, but it's extremely handy when trying to create content for every day of the week. We've had issues with other similar platforms having glitches, but so far, I've had no issues with Sprout. Monitoring is a breeze, and I can easily check (or uncheck) which social networks I want to see responses and messages from. We also have keywords entered into the system, therefore we can monitor what users are saying about us across the full spectrum of social media networks. The social analytic reports are helpful, and I no longer have to enter analytics into a spreadsheet by hand.
What do you dislike about the product?
There is nothing that comes to mind. I've been pleased with all aspects of Sprout.
What problems is the product solving and how is that benefiting you?
With other similar platforms, we've had issues of "double posting" because of their layouts. I don't believe we have had that happen once since using Sprout. One of the major benefits is just constantly being aware of what everyone is saying about us. I'm constantly refreshing the "messages" stream throughout the workday, so I can stay aware of public opinion. Essentially, Sprout has made it easier to not "miss" any important criticisms or praises from the public.
Recommendations to others considering the product:
Sprout is a great necessity for those looking to stay on top of their social media "game." I would definitely recommend sprout to all businesses who want to be a step ahead in the social media sphere.
Saves immense amount of time by combining most social media into one interface
What do you like best about the product?
My job is a thousand times easier because of Sprout's ability to schedule posts across social media accounts, in advance, and to see notifications, mentions, and messages in one place.
What do you dislike about the product?
I would really like better integration with Instagram, including the ability to actually make and schedule Instagram posts through Sprout as I am able for the other social media accounts.
What problems is the product solving and how is that benefiting you?
Sprout saves us incredible amounts of time, and makes it much easier to plan social media strategy.
It's good, but the reporting tools could be better
What do you like best about the product?
It's SUPER easy to schedule out on there and I love that you can have multiple accounts for each social channel.
What do you dislike about the product?
I really don't like the reporting features. In my opinion, their reporting is extremely inaccurate.
What problems is the product solving and how is that benefiting you?
It's super easy to schedule out as well as see when people are "speaking" to you. I also love that if multiple people are using the sprout accounts, you can see when someone else answered so you don't do it twice! It definitely makes it easier.
Great for audits and generating reports
What do you like best about the product?
I like the ease of use that comes with the software. All reports that are generated provide useful information that is very helpful for clients. The search functions are very powerful and can search through tons of data.
What do you dislike about the product?
I wish that when I was scheduling a post that I could tag a person or organization for a post in the queue. I also dislike that I am not able to track the metrics of a Hashtag the same way I can track the metrics of a twitter handle.
What problems is the product solving and how is that benefiting you?
We help address our clients communications problems. We find what is working, what doesn't and rework their messaging strategies to better represent who they are and what they do. A tool like Sprout Social is essential for any communications consulting/ strategy firms.
Recommendations to others considering the product:
Sprout Social's capabilities are close to what the super expensive tools can do but are extremely more cost effective.
Sprout Social - makes things simple and easy!
What do you like best about the product?
I really like the capability to schedule identical posts for numerous days at one time. They are identical, so there's no reason I should need to create separate posts for them, so I really appreciate that. I also enjoy how you can edit the title of the link; sometimes you need to add in punctuation. It makes it seamless to post across multiple platforms at one time, also.
What do you dislike about the product?
I have a few times pressed 'schedule' or 'send' and then it simply disappears (doesn't schedule or go anywhere) so I have to re-create the post. The hyperlinks never show up properly on Twitter, too. (they just simple don't display; just the text does)
What problems is the product solving and how is that benefiting you?
Social media scheduling / content creation
Recommendations to others considering the product:
Allow links to transfer over to Twitter better and make sure no posts go 'poof' and disappear after you've spent some time crafting the verbiage, set up the link, scheduled for the right time(s), etc.
Good social media management platform
What do you like best about the product?
Easy to schedule and manage content. Publishing was straightforward and scheduling across social platforms was convenient.
What do you dislike about the product?
Could improve on analytics and reporting, but I think that's the industry in general.
What problems is the product solving and how is that benefiting you?
Solid social media publishing tool and content management system. Better than free versions of hootsuite, buffer etc.
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