Sprout Social
Sprout SocialReviews from AWS customer
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Solid social media management tool for mid-size companies
What do you like best about the product?
Sprout Social's dashboard is relatively intuitive and easy to use. It's simple to connect accounts and switch between them. Built-in reporting tools produce simple, clear reports that can be downloaded and distributed. Basic listening tools allow tracking of keywords, hashtags, and brand mentions.
What do you dislike about the product?
The cost is high for a small business and the value over a more affordable social media scheduling tool like Buffer is not there. But for a mid-size company with increased budget or an agency, Sprout is a good option, especially if more advanced analytics or listening tools are needed.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy to schedule posts in advance, and an approval and task system is helpful for managing multiple team members. The Sprout Queue is useful for optimizing posting times. Reports are easy to generate and distribute to stakeholders.
Recommendations to others considering the product:
Consider needed user accounts. Adding additional users and social accounts can quickly get expensive. If budget is a consideration, and scheduling tools are the primary purpose, Buffer may be a better option. But if weighed against the enterprise or business version of Hootsuite, Sprout comes out ahead in terms of usability and value.
Fan engagement on Sprout Social
What do you like best about the product?
The ability to identify social posts based on day of the week
What do you dislike about the product?
That as a user I cannot narrow my searches to a number of hours, just day
What problems is the product solving and how is that benefiting you?
With a high volume of social posts coming into and around our brand sprout has allowed us to gather them all and respond as appropriate.
Digital Media Manager
What do you like best about the product?
The clean design and easy to use format.
What do you dislike about the product?
When you post, you aren't able to see exactly what your Facebook link will look like.
What problems is the product solving and how is that benefiting you?
Organizing multiple clients at one time. Sprout Social has helped me to do this.
Sprout Social Tool Review
What do you like best about the product?
Easy access to analytics, top comments, top engaged influencers on Instagram & easy to export reports.
What do you dislike about the product?
No information on unfollowers, inability to schedule Instagram posts.
What problems is the product solving and how is that benefiting you?
Easy access to reports & social numbers, social media listening, and overall comparison reports for higher ups. Benefits include easy reporting, ability to schedule content, access to competitor brands, and ability to view analytics simply over any course of time.
Recommendations to others considering the product:
Definitely use this product if you are managing multiple platforms for a specific brand or multiple brands. Simple to use, easy reporting, comprehensive analytics. Though, if unfollowers & Instagram tools are important to you, make sure you have a backup app or service for that.
i love sprout
What do you like best about the product?
i love the ability to easily schedule messages and content so far in advance. i am so glad they recently introduced the ability to schedule an instagram post, because there are a lot of times that I have a post for the day and i forget to post it because the days get too hectic.
What do you dislike about the product?
i dont like that you can only have one person on the account at a time. we have a shared account for our client's social media and we always have to sak each other if we can log in, otherwise it will kick them off without warning or the ability to save their work.
What problems is the product solving and how is that benefiting you?
we are able to tweet for our brands all day without sitting at our computers and remembering to do so. it makes life SO easy! you can also easily look at the schedule to see where you have content gaps and which days need more messages.
Recommendations to others considering the product:
i would recommend getting multiple accounts/logins if you have a big office, even if its all for the same social handles. this will solve the problem of kicking people off while they are working and it just makes it easier all around. i think this is a great scheduling tool and i cant imagine working in social media without it
Sprout Social Review
What do you like best about the product?
The ability monitor each of our social media accounts no matter the platform but most importantly the analytics of each account, as well as the ability to create date ranges to create analytic reports. It has a lot of options!
What do you dislike about the product?
Nothing specific. Once you figure out the dashboard, it's pretty easy.
What problems is the product solving and how is that benefiting you?
No problems but realizing location and ages of audiences, as well as peak times which help us in our ability to post in front of our largest audience and creates engagement.
Recommendations to others considering the product:
It's an all-one-tool for social media users.
A more streamlined social media planning experience
What do you like best about the product?
My favorite aspect of Sprout Social was that I was able to balance several clients in a much cleaner way than other platforms. I also enjoyed the enhanced reporting experience that created professional-looking reports that I felt sharing almost directly to my clients based on how engaging and in-depth they were. The platform made it incredibly easy to show value to the agency and our clients because of the enhanced metrics, reporting style, and ability to plan out weeks or months of content for several clients in a way that gave my team the chance to look at our content from both short term and long term perspectives.
What do you dislike about the product?
There were very few things I did not enjoy about the platform. There were times when it was difficult to compare or load social media metrics. On a similar note, when there was a need to troubleshoot for a particular reason, it can be difficult to find out the cause.
What problems is the product solving and how is that benefiting you?
The platform enabled me - as a social media content writer - to develop content for several clients in one place - as well as plan out calendars in an effective, not confusing way for both myself and the client. The site also showed a decent level of ROI that showed a lot of value to the work we were trying to accomplish.
Recommendations to others considering the product:
Worth the investment if you need to show value through ROI and are juggling multiple clients.
Sprout Social What I thought about it.
What do you like best about the product?
I love the Sprout Social is always adding new features and I love the reporting. My team members and I can both make changes and we can share information with one another inside of the application. They have an iPad and iPhone app which makes scheduling on the go easier.
What do you dislike about the product?
Sprout Social has many great features but here are some areas that I wish were different. There have been times when the pictures don't seem to load Into posts at all or when download speeds of pictures are incredibly long. Pictures over a certain size take a while to upload. When posts go into drafts you don't always know until later, no other notification which can be frustrating. The mailbox feature is nice but it can be hard to maneuver.
What problems is the product solving and how is that benefiting you?
I love having a snapshot of my users. It is also great having on place where I can connect and engage with people who are talking to me on social. I love the ability to grab profiles and general information on the people that I am talking to or thinking about following. It is also great to see which accounts aren't following and which accounts are no longer active on the platforms before I invest time and energy engaging them.
Good for scheduling and publishing
What do you like best about the product?
I like the smart inbox and the scheduling feature.
What do you dislike about the product?
I wish the metrics went a little deeper.
What problems is the product solving and how is that benefiting you?
We run multiple social media accounts for clients from Sprout; it helps us share a single view into what's publishing each week and how it's performing.
Efficient and cost-effective monitoring tool
What do you like best about the product?
Sprout makes monitoring various social channels a breeze either on desktop or on mobile; the mobile app is fantastic. Also, it's easy to track different social users and add notes next to their profiles.
What do you dislike about the product?
For $100 a month, it's not going to be as robust as other platforms like Sprinklr or Spreadfast, but that's to be expected. The analytics also aren't as in-depth as would be ideal leaving you still going through FB and Twitter analytics for post-level data.
What problems is the product solving and how is that benefiting you?
TIME. Sprout social lets you respond and schedule posts across channels easily and email messages out. That said, it's definitely best for small teams.
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