Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social - Gets the job done
What do you like best about the product?
It always works even when FB Business manager does not.
What do you dislike about the product?
Nothing to complain about, it has always worked easily.
What problems is the product solving and how is that benefiting you?
How to make our processes more efficient.
Recommendations to others considering the product:
Check it out! Definitely useful, at least as a backup.
Better than Buffer
What do you like best about the product?
The ability to have multiple personalities under one log-in is a massive strength of Sprout Social, though it does have a limitation related to Google +. But what I like so much is how easy it is to use both in the browser and on a mobile device. That plus the reporting really helps deliver value.
What do you dislike about the product?
Lack of Google+ Integration. Mobile App could be more feature rich and take better advantage of social login and authentication. Even better would be fingerprint (Apple Touch) to log in. Passwords are so yesterday.
What problems is the product solving and how is that benefiting you?
Being able to manage multiple accounts for multiple clients is a big time saver. Getting all my reports in one place makes it easy to see at a glance what's working and what's not.
Sprout social user for large nonprofit
What do you like best about the product?
I appreciate that Sprout Social is easy to use and includes great tools for team collaboration.
What do you dislike about the product?
Lack of compatibility with Facebook and Instagram APIs.
What problems is the product solving and how is that benefiting you?
Allows us to oversee 14+ branded twitter accounts via one platform.
The perfect platform for beginners and experts
What do you like best about the product?
Sprout social is very user friendly and intuitive. The system works naturally with your workflow, and has an abundance of features that allows you to work almost entirely in Sprout Social.
What do you dislike about the product?
The only things I dislike so far are minor. There is a small glitch to where if you type in the schedule time, the numbers flash, but this doesn't happen if you scroll through the numbers. One other thing I dislike is that in the smart inbox does not tell you if your page is mentioned in a post.
What problems is the product solving and how is that benefiting you?
Sprout's Smart Inbox has made monitoring all of my pages and platforms so easy, and leaves me certain that I have reviewed all messages and interactions my pages have received. The approval process in Sprout has made communication with my clients 10 times easier through their ability to quickly approve all content, in it's latest versions, in one place, or to leave comments or suggestions.
Sprout Social has made managing and evaluating my multiple social media pages so much simpler!
What do you like best about the product?
Alerts when a post is overperforming are really helpful in finding what works and replicating it.
What do you dislike about the product?
Vagueness of measurement tools. Ex: What is the range of page performance scores?
What problems is the product solving and how is that benefiting you?
I am trying to determine which Of many programs my non profit should continue and this has been so helpful in comparing side by side
Great product for social media marketing! Possibly the best tool on the market.
What do you like best about the product?
I loved how easy it was it connect to all social media accounts, as well as, post to all accounts. The platform is very easy to navigate and their customer service and training team is amazing.
What do you dislike about the product?
Really I liked everything about the platform but I do not do social media marketing enough to justify the cost, which is a little pricey for what I do in social media.
What problems is the product solving and how is that benefiting you?
I was looking to post, track and shorten my time of managing my clients social media accounts, which this product does a great job of doing. If the cost of the program was less I would continue to use them but until i bring in more social media clients, which I do not plan on doing, it is too expensive for my business.
Smart social media software that helps get the job done
What do you like best about the product?
Sprout Social was a great tool to have in our toolbox to help with any and all things social media. We were able to grow our presence and allow for multiple users on our end with ease. The analytics component was crucial as it gave important insights to help determine our course of action going forward.
What do you dislike about the product?
There's not much about Sprout Social that we'd like to change, except maybe a few more features. Pricing was an area of concern for us, but it would probably be a good fit for most companies.
What problems is the product solving and how is that benefiting you?
We were having issues with collecting date with social media. Once we were able to implement the software, it gave us a better understanding of our users and how to manage our content.
Recommendations to others considering the product:
It's worth giving the software a shot to see if it can help your bsuiness.
Easy to use for the multi-tasker
What do you like best about the product?
Easy to use interface that allows you to juggle multiple accounts. Great for scheduling social media posts in advance. Reporting is an added bonus.
What do you dislike about the product?
A bit pricey for what it is. limited functionality with scheduled posts.
What problems is the product solving and how is that benefiting you?
Handling social promotion for multiple brands.
Great solution for small business owners or similar types looking for a one-stop platform.
What do you like best about the product?
Easy to use, visually pleasing, great for low-volume accounts. Plus there's a nice workflow.
What do you dislike about the product?
It's great for smaller businesses or lower volume - not as great for high volume accounts at the corporate level.
What problems is the product solving and how is that benefiting you?
Very useful for smaller accounts or smaller businesses that just need some social media organization and workflow; plus it eliminates the need for shared passwords.
Recommendations to others considering the product:
Definitely consider it over Hootsuite for lower volume accounts.
Great tool for composing and scheduling social posts
What do you like best about the product?
Sprout Social makes it easy to compose and schedule social posts on Twitter, Facebook, and LinkedIn. It also has a simple and easy layout that doesn't take long to figure out. Lastly, they do a great job showcasing analytics by pulling the most important numbers and graphs that are easily digestible.
What do you dislike about the product?
You are unable to monitor topics and companies with a live dashboard. Also once your scheduled tweets publish, there is no way to easily view it or delete if you made an error.
What problems is the product solving and how is that benefiting you?
Easily composing and scheduling on Twitter, LinkedIn, and Facebook. As well as collecting the necessary analytics to provide to the client.
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