Sprout Social
Sprout SocialReviews from AWS customer
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Outstanding Reporting and Scheduling Features
What do you like best about the product?
I love the reporting, especially the competitive analysis. Also like the ability to schedule posts for the most likely time our followers will be online.
What do you dislike about the product?
The cost is hard on a non-profit like us. I have to fight to continue the subscription and may not continue to win.
What problems is the product solving and how is that benefiting you?
One place to control, post, and check in on all of our social platforms. I don't have to log into each one separately.
Sprout Social: User-Friendly with Exceptional Support
What do you like best about the product?
I appreciate the ease of use of Sprout Social. The user interface is very intuitive, which makes navigating the platform simple and efficient. Additionally, the customer service is outstanding, always at the ready to assist whether through my customer service representative or the chat feature. The promptness and readiness of the support team ensure that any issues are addressed swiftly. These features, along with the platform's comprehensive benefits, are some of my top reasons for liking Sprout Social.
What do you dislike about the product?
Nothing at this time - any time we have feedback it is acted on quickly.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to engage with customers, publish content, listen to brand sentiment, and activate employees, solving almost all my social media needs as a practitioner.
Effortless Social Media Management with Powerful Analytics
What do you like best about the product?
I really like how easy Sprout Social is to use - everything feels well organised and intuitive. Scheduling posts across different platforms is simple, and it saves a huge amount of time. The analytics are another highlight; they’re clear, detailed, and genuinely useful for understanding what’s working. It’s also great for teamwork - you can plan, review, and approve content all in one place without endless email chains. Overall, it just makes managing social media feel more streamlined and less stressful.
What do you dislike about the product?
Honestly, there’s not much to dislike! It can be a bit expensive compared to some other tools, especially for smaller teams. But overall, the positives far outweigh the negatives - it’s a really solid platform.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us manage multiple social media accounts efficiently in one place. It makes scheduling and publishing content across platforms much easier and more consistent. The analytics tools give us clear insights into engagement and performance, helping us refine our strategy. It also improves teamwork - we can collaborate on posts, review content, and manage approvals seamlessly. Overall, it saves time, supports better decision-making, and helps us communicate more effectively with our audiences.
Comprehensive, User-Friendly, and Excellent Reporting
What do you like best about the product?
Full suite of tools, easy to use, great reporting.
What do you dislike about the product?
It is a bit pricey but well worth it. We are a non-profit so we will need to plan carefully as our marketing team grows with how we structure account access.
What problems is the product solving and how is that benefiting you?
Prior to this, we were scheduling everything manually on the platform and it was hard to see the full picture of all of the content going out on our channels. It was also very time consuming to schedule and for reporting. Sprout has allowed our small team to 5x our social content output and make it easier to show social's impact on our non-profit's mission.
Efficient Content Scheduling, Needs Better Preview Accuracy
What do you like best about the product?
I truly appreciate Sprout Social's reporting capabilities; the intuitive analyst dashboard is exceptionally clean and user-friendly. This feature eliminates the need for complex typing expertise, making it straightforward to understand key metrics. It significantly eases the process of reporting to my team at SQTV. The streamlined design and functionality of these tools save me time and make data interpretation much more accessible. This aspect of Sprout Social greatly enhances my productivity and confidence in handling reporting tasks.
What do you dislike about the product?
I wish the preview video functionality was 100% accurate across all platforms, especially for Instagram stories.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for scheduling content on multiple platforms, solving our disjointed publishing issues and simplifying collaboration with stakeholders, saving us a lot of time.
Sprout Makes Social Media Management Effortless and Efficient
What do you like best about the product?
As a leasing agent with six years of experience, a significant part of my job is maintaining an active and engaging social media presence for our property and community, connecting with both current and prospective residents. With so many social media platforms these days, it can be challenging to keep up with posting across all of them. Sprout has not only eliminated the need to create the same post on multiple sites, but it has also helped me organize and plan content weeks ahead of time. This means posting is no longer a daily or weekly chore. I can schedule posts for an entire month in advance, which frees up more time for me to focus on other important responsibilities in my role.
What do you dislike about the product?
The only minor issue I’ve encountered is occasionally needing to adjust my attachments to meet Sprout’s size requirements. However, this isn’t a big deal, since they also provide a great tool that can handle the resizing for you.
What problems is the product solving and how is that benefiting you?
This tool lets me schedule my social media posts across multiple platforms weeks ahead of time, which is very convenient. It also suggests the optimal times to post each day, helping us maximize our reach and engagement.
User-Friendly Platform Packed with Features
What do you like best about the product?
Sprout Social is user friendly and has an abundance of features.
What do you dislike about the product?
Sprout Social tends to disconnect our social media platforms once every quarter.
What problems is the product solving and how is that benefiting you?
With so many platforms to manage, Sprout Social has become our main hub for all social media activity. It's a one-stop shop.
Great Platform bringing lots of features under one roof!
What do you like best about the product?
I really appreciate how easy it is to use Sprout Social’s scheduling feature and plan Insta grids as well as track performance across different platforms and understand audience behaviour, which allows me to make decisions to improve our social strategy and content for the hotel. It's easy my most frequency used platform for all my social media needs for work. It was extremely easy to set up and I love the different variety of features it has.
What do you dislike about the product?
Can't think of anything that I dislike but it would be nice if the user interface for the app becomes slightly more user-friendly.
What problems is the product solving and how is that benefiting you?
Instead of manually posting on each channel at each time, you can schedule, queue and monitor all posts in a central calendar and even benefit from features like optimal‑send‑time suggestions. The scheduling tools free up time: instead of spending each day manually posting and checking each platform, me and my team are able to plan ahead, stay consistent and focus more on quality content rather than logistics.
intuitive and user-friendly
What do you like best about the product?
What I like best about Sprout Social is how intuitive and user-friendly it is. It brings all social media management tasks like scheduling, monitoring, analytics into one platform, which saves a lot of time and helps me focus on creating meaningful engagement rather than juggling multiple tools.
What do you dislike about the product?
The limit to upload/schedule only 10 images on instagram.
What problems is the product solving and how is that benefiting you?
I like how it consolidates multiple social platforms into one unified workflow.
Sprout Social makes posting to social media super easy! Love it
What do you like best about the product?
I like that I can schdule post and see how they would look on Instagram quick and efficiently
What do you dislike about the product?
Some glitches with it disconnecting to my platform and having to connect with facebook to log back in
What problems is the product solving and how is that benefiting you?
Scheduling posts and seeing what is popular and when is the best time to post
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