Sprout Social
Sprout SocialReviews from AWS customer
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Love Sprout
What do you like best about the product?
This product has made my life as a social media manager for a major brand so much more efficient. Publishing, social listening and pulling analytics reports are all simple. Our business was an early adopter and have never looked back.
What do you dislike about the product?
Sprout has done some great work making continual improvements. If there was any criticisms I have, it would be that it remains difficult to tag other brands when scheduling posts on G+, FB and Instagram.
What problems is the product solving and how is that benefiting you?
Producing easy to understand graphs of analytics for upper management, social listening on a budget. I have recommended this product to colleagues because at this price point, Sprout is the best product on the market.
Highly recommend
What do you like best about the product?
The ease of posting and analytic capabilities
What do you dislike about the product?
I do not like that I am not able to post to Instagram directly
What problems is the product solving and how is that benefiting you?
This is extremely helpful in helping me schedule out posts and to see how those posts are successful through analytics
Couldn't work without it
What do you like best about the product?
Very intuitive and robust. If I'm looking for something I can typically find it within a matter of seconds.
What do you dislike about the product?
I wish adding users wasn't so expensive. I'd have my whole team on it with me!
What problems is the product solving and how is that benefiting you?
Sprout plays an integral part of our overall content strategy. It allows us to quickly measure and report on what's working and what's not. We can also connect deeper with our audience.
Recommendations to others considering the product:
Do it.
Great software for managing multiple platforms and multiple pages.
What do you like best about the product?
Sprout has a great system to make sure you don't miss a beat on the several social media channels social media managers are responsible for overseeing.
What do you dislike about the product?
It is extremely expensive. Working in the public sector we have a huge responsibility to be interactive with public inquiries, which is why we love sprout, but our budget is so minimal, it is hard for us to keep this program.
What problems is the product solving and how is that benefiting you?
This allows a team workflow process in handling all requests and inquiries across multiple social media channels. Allows for scheduling of marketing materials in an organized manner.
Recommendations to others considering the product:
Great program for other who are looking for an easier way to manage a wide array of accounts. It is much easier to navigate everything in one place rather than go to each platform natively.
Sprout is beyond helpful for higher ed social media
What do you like best about the product?
The clean look of the site and ease of use in scheduling and checking messages. Love having all messages in one place.
What do you dislike about the product?
I wish I could block more keywords to keep spam out.
What problems is the product solving and how is that benefiting you?
Sprout saves time on social media scheduling and the benefits of having all messages in one place let's me stay on top of engagement.
Sprout Social Works
What do you like best about the product?
I have been using sprout social for a few months now and I am very impressed. The platform produces excellent reports and the customer service is very responsive.
What do you dislike about the product?
I wish there was a way to better post through Instagram, currently, it is not easy to post through Sprout. Adding multiple photos on Facebook is not possible, and it is not possible to tag on LinkedIn. All of these issues cause me to go to each social account and publish manually.
What problems is the product solving and how is that benefiting you?
We have been able to create full reports of social performance which benefits our team.
Sprout Social is Super!
What do you like best about the product?
Personalization and friendly, fast customer service. We love working with our rep, Kelsey!
What do you dislike about the product?
It would be nice to have more capabilities with IG and LinkedIn. They are on their way, and have made so many great updates, but I'm waiting for the day we can post directly to IG from the platform.
What problems is the product solving and how is that benefiting you?
We're solving the problem of multi-tasking, time managing and organizing the 'chatter' online around our institution. The benefits are endless. We have hands-on help from the staff, a mobile App to use when we're on the go, and the ability to respond (like, comment, RT etc) right from the program.
Recommendations to others considering the product:
The best SM management tool out there, with the coolest staff and friendliest customer experience!
Great Platform to Organize Posts and See
What do you like best about the product?
I love the fact that I can post and schedule posts on our social media platforms as well as find different curated posts that others are posting out on social networks - with the keywords that we are looking for.
What do you dislike about the product?
The Instagram scheduling can be difficult and confusing to new users. It is nice that they feature is on Sprout Social - but the scheduling portion is different that the Twitter/Facebook/Google + scheduling.
What problems is the product solving and how is that benefiting you?
Scheduling has become easier because you can do it in one place. Because of this it is allowing us to free up time for other tasks in the office. You don't have to jump around from one network to another to get your word across to your customers.
Intuitive Content Scheduling
What do you like best about the product?
It's a simple, self-teaching product that anyone can understand
What do you dislike about the product?
Inability to schedule on Instagram, better analytics on best posting times
What problems is the product solving and how is that benefiting you?
It helps with content calendar planning and helps me use my time more efficiently
Recommendations to others considering the product:
Easy to use
Everything all in one place.
What do you like best about the product?
I really enjoy the calendar like features. Being able to see everything in that format makes it simple and ready to use.
What do you dislike about the product?
It's kind of pricey. Especially if you want to add another person.
What problems is the product solving and how is that benefiting you?
Being able to post everything at once and schedule it is a time saver. Also - the reporting is great. Super accurate and I don't have to go to each platform to get it.
Recommendations to others considering the product:
Make sure you do your research and use all of the features.
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