Sprout Social
Sprout SocialReviews from AWS customer
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Easy, efficient tool
What do you like best about the product?
I like the scheduling tool best. It allows me to see my social media schedule and quickyl determine if I have a balanced publishing schedule. I can also quickly assess how various posts perform in order to adjust future posts as needed.
What do you dislike about the product?
I wish I could schedule the same message across two different platforms at different times.
What problems is the product solving and how is that benefiting you?
We are increasing our engagement with members through our news content. I launched a Twitter account just for our newsmagazine and have grown our followers to nearly 4,000 in a little over a year.
Makes Our Work Easier
What do you like best about the product?
It's great to have multiple platforms in one spot and to be able to save messages to reference later.
What do you dislike about the product?
I dislike the number of clicks it takes to like a message. Also, I dislike the limitation on number of messages that can be liked in a certain time period.
What problems is the product solving and how is that benefiting you?
We are better getting our team on the same page and able to better communicate about messages.
Great dashboard for multiple social media accounts
What do you like best about the product?
The ability to schedule updates on multiple platforms for multiple people at the same time. The ability to view and respond to messages for multiple accounts, hashtags and keywords. Sprout browser extension makes it easy to share links from any web page to any of your social media accounts. .
What do you dislike about the product?
Sprout sometimes signs me out for no reason, and I have to sign back in and lose whatever I was doing. Also, tagging people in Facebook doesn't work with the Sprout extension. Sprout is too expensive for some small companies.
What problems is the product solving and how is that benefiting you?
Schedule marketing emails and sharing blog posts from multiple accounts. The ability to keep our messages circulating by seeing what is tweeted and re-tweet it. Being able to see messages on Facebook and Twitter and respond to them or email them to a colleague or partner to respond. Saves us a lot of time and we get more regular messages out.
Recommendations to others considering the product:
Even though Sprout has an issue of logging me out, I still like the platform very much. It's very easy to use and customize the dashboard and reports. I find it much easier to use than Hootsuite which I used at my last company.
Marketing Communications Strategist
What do you like best about the product?
All of the social media mentions and interactions in one place with the ability to tag items to save for later
What do you dislike about the product?
The lack of interaction on reports. I would like to click on a spike in activity and see what caused it.
What problems is the product solving and how is that benefiting you?
I am finding when and where people are talking about the university, even when they don't hashtag or mention it directly. It helps us get a clearer picture of what people think about the university, what they like, what they don't like and helps us interact with those people for feedback.
Pretty good.
What do you like best about the product?
The ability to schedule multiple posts on multiple platforms in advance.
What do you dislike about the product?
I wish I could do more from my phone... I wish there was a way to save content when I'm browsing articles on my phone into a "stored library" kind of like Pocket app does.
What problems is the product solving and how is that benefiting you?
Social media mapping of content in advance
Makes editing, publishing and reporting easy
What do you like best about the product?
Sprout Social gives us more control in content creation and cuts our reporting time significantly.
What do you dislike about the product?
Can't replace an image without recreating the entire post.
What problems is the product solving and how is that benefiting you?
We see fewer mistakes and greater accountability; astronomical time savings in posting, approval and reporting.
Growing your Online Footprint is Easy with Sprout Social
What do you like best about the product?
The scheduling - being able to line up multiple days of content in one sitting, and then previewing those posts, is an excellent service.
What do you dislike about the product?
There are occasions when uploading images to accompany posts seem to stall the system. Though this might be due to file size, it would be helpful to have a guide on what size limits are in place.
What problems is the product solving and how is that benefiting you?
Expanding our reach in the social media environment. We've seen an increase of activity on our main Facebook page week-over-week that is encouraging from a business, as well as a "fun," standpoint.
A company that "gets it"
What do you like best about the product?
Best feature of Sprout is the asset library - upload it once, and can use it over and over - as a content creator with some common pictures (logos, etc) that I use, it saves me valuable time.
What do you dislike about the product?
I don't think there's anything that I dislike about it.
What problems is the product solving and how is that benefiting you?
Time is money - and Sprout allows me to schedule/draft more content in the same amount of time.
Sprout Social is easy to use and has great features!
What do you like best about the product?
The smart inbox is awesome! I use it every single day
What do you dislike about the product?
The feeds are not true to the algorithms
What problems is the product solving and how is that benefiting you?
We were missing tons of social media notifications when we were using HootSuite to monitor our accounts. Sprout has helped get every single notification, reply in a timely and efficient manner, and stay connected to our guests. We also use the reports to put together weekly and monthly reports for our social media team to monitor the success of our campaigns and identify trends for what's working and what's not
Recommendations to others considering the product:
Go for it! It has everything you need
An excellent Social Media platform for businesses
What do you like best about the product?
The smart inbox combines feeds from Twitter, Facebook, LinkedIn and Instagram into one place, allowing us to easily keep on top of new content from our followers and social community.
What do you dislike about the product?
Unfortunately Sprout does not yet do any wider media monitoring (websites, blogs, forums etc) so we have to purchase additional software for this.
What problems is the product solving and how is that benefiting you?
With Sprout Social, a small social media team is able to easily manage the social accounts of two of our brands and collaborate on tasks. The real-time indicators show who is working on what item at any time.
Recommendations to others considering the product:
Take it for a trial and see if it meets your needs. The platform is scalable and flexible.
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