Sprout Social
Sprout SocialReviews from AWS customer
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Best Bang For Your Buck
What do you like best about the product?
I love Sprout Social's dashboard and analytics tools because it is very user friendly without sacrificing components.
What do you dislike about the product?
It's limited channels compared to some other platforms
What problems is the product solving and how is that benefiting you?
Consolidating all of our brands' social channels on one platform.
Recommendations to others considering the product:
A great tool whether you work with many brands or you're launching a social presence for a brand.
It works but the layout is confusing.
What do you like best about the product?
Scheduling posts to go out on several profiles at once.
What do you dislike about the product?
The layout is confusing. There should be a more clear way to organize everything.
What problems is the product solving and how is that benefiting you?
The software allows me to update our salespeople's profiles without them having to do anything, and is a benefit to them to stay updated in the social sphere.
Recommendations to others considering the product:
It gets the job done, but there are some kinks the company is working out. Video posting is difficult. But overall it's a good product.
Using Sprout Social for Powerful Social Media Analytics
What do you like best about the product?
I enjoyed the visuals involved in reporting. My team was able to take data and show it to clients in a way that was aesthetic and easy to read.
What do you dislike about the product?
At the time when I used sprout, I don't think there was a robust "share of voice" widget that we could monitor and share with clients. This is an important aspect of my work.
What problems is the product solving and how is that benefiting you?
The biggest business problem was being able to share ROI on social media content, so we learned that click-through rates were very important to clients, more so than follower acquisition.
Easy to use
What do you like best about the product?
Sprout social is easy to use. Coming from someone who has never used the platform, it was easy to pick up on and figure out how to work. The best part about it is that I was able to get great analytics!
What do you dislike about the product?
I dislike the fact that you cannot schedule on Instagram without going into the app. This is more of Instagrams fault, but it's inconvenient. I also don't like how Sprout doesn't measure sentiment
What problems is the product solving and how is that benefiting you?
I can pull analytics for clients who ask for more in-depth explanations as to why certain campaigns worked, and others didn't
Recommendations to others considering the product:
It is a great platform to measure analytics!
Sprout Social
What do you like best about the product?
I love how easy it is to schedule posts on Sprout, how the reporting is easy to export and send to clients with great readability, and how you can pull in keywords to find mentions of your brand.
What do you dislike about the product?
The main thing I dislike about Sprout Social is that it doesn't pull in sentiment analysis in reports.
What problems is the product solving and how is that benefiting you?
Solving problems regarding efficiently engaging with users and scheduling future posts.
Simple, easy tool
What do you like best about the product?
Our social media team uses this tool to plan, manage and reporting on our social campaigns. It is very user-friendly and provides great, clean reports that are easy to read even for the greenest clients.
What do you dislike about the product?
We wish you could schedule Instagram, but this isn't their fault!
What problems is the product solving and how is that benefiting you?
Productivty, clean and robust reporting
Sprout Social Review
What do you like best about the product?
Workflow for monitoring and engagement, reporting features are really nice, RSS integration for creating new posts, historical analysis of profiles
What do you dislike about the product?
We have an enterprise account with multiple large units connected. The SmartInbox does not separate completed messages within our internal silos. If we mark something complete, it marks it complete for other groups. This is not always helpful because of how our human resources are structured.
What problems is the product solving and how is that benefiting you?
Allows us to distribute content and monitor user engagement well, gauge the effectiveness of past posts and campaigns
Easy to Use but Nothing Special
What do you like best about the product?
Sprout Social is a great software for scheduling posts on social media. However, there isn't anything about it that stands out compared to other similar softwares (such as Hoot Suite). It gets the job done.
What do you dislike about the product?
There are not seminars/webinars or anything to help users learn to use the software more effectively. It would be helpful if I could learn about more of the other features by someone teaching me rather than me just messing around with different tabs and areas of the website. I'm sure that Sprout offers more than I realize, I just don't know what all it can do.
What problems is the product solving and how is that benefiting you?
This software saves time. By being able to sit down and schedule all of the social media posts at one time in on place, I don't have to worry about it through out the day or week. It seems simple, but by not having to think about social media every couple hours I am able to focus on other important tasks and accomplish more in other areas.
Recommendations to others considering the product:
Great for managing multiple platforms and pages at once.
Tourism & hospitality experience with Sprout Social
What do you like best about the product?
Easy to use. Self explanatory. Cross post among multiple platforms.
What do you dislike about the product?
There is nothing I disliked about this platform.
What problems is the product solving and how is that benefiting you?
It saves us time on our social strategy.
Pretty much everything you could need for social media marketing
What do you like best about the product?
Very user friendly and easy to navigate as well as train on.
What do you dislike about the product?
There are some hiccups in the technical department every now and then but the support team is very helpful.
What problems is the product solving and how is that benefiting you?
This solution gives our team the ability to manage all clients in one place and counts down on the hassle of logging in and out, etc.
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