Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
4,028 reviews
from
External reviews are not included in the AWS star rating for the product.
Sprout Social is a Scheduling Savior
What do you like best about the product?
I mostly use Sprout Social to schedule out social media, but the analytics reports are also incredibly useful. I am a visual person so having all the graphs and top performing posts in one report helps me visualize our progress.
What do you dislike about the product?
I don't particularly like the tasks feature though my team kind of phased out of using it, opting instead for a separate task management system (Asana). I also wish that the Instagram analytics were stronger. We used to use Iconosquare and I LOVED how you could track your top followers and other more in-depth, Instagram specific metrics.
What problems is the product solving and how is that benefiting you?
We only really launched our social media in the past few months so we haven't had time to tackle problems yet, but being able to schedule posts and track analytics has helped us immensely to grow our following and better define our target audience.
Easy to Use
What do you like best about the product?
Sprout Social is very user-friendly. This program saves time by allowing me to schedule posts on multiple social media platforms (event Instagram) weeks in advance. It's also convenient that my colleagues can see when I schedule posts, so they can work around mine.
What do you dislike about the product?
The reports do not always seem to be accurate.
What problems is the product solving and how is that benefiting you?
Sprout is hugely beneficial to the business I work for when keeping our members in the loop. The program makes it easy to communicate specials, events, news, etc. that might get forgotten about or lost otherwise.
Recommendations to others considering the product:
N/A
Reliable, but missing some features.
What do you like best about the product?
It was simple to use, and helpful for scheduling posts out for as far as I needed to. The interface was also very pleasant, I don't like when programs have a distracting look to them.
What do you dislike about the product?
When I used it, there was not an option to integrate Instagram in with the scheduling. With other programs, they may not autopost, but they send the content and a reminder at the scheduled time.
What problems is the product solving and how is that benefiting you?
When I previously used it, it allowed me the ability to create editorial calendars for social media monthly and schedule out the content I had recently written. This gave me more flexibility and consistency for posting, while being able to add to it if needed.
Recommendations to others considering the product:
If you are looking for a cost effective scheduling option, Sprout Social is reliable and has a great support team to help you navigate and improve your marketing skills through social media.
Great for Social Media Management
What do you like best about the product?
I like that the platform is easy to navigate and you can add multiple brands and accounts.
What do you dislike about the product?
I hate that you can not schedule multiple photos or video for Twitter or Instagram.
What problems is the product solving and how is that benefiting you?
We are solving our engagement with our ads. Being able to connect with users that are unhappy or dissatisfied with our services.
User-Friendly Platform With a Creative Touch
What do you like best about the product?
I love having a messages inbox where I can link all my social platforms and monitor across one page rather than jumping between pages/sites on Facebook/Twitter.
What do you dislike about the product?
How you have to physically click that you've viewed a comment/like/follow/retweet. I don't need to know retweets on a post, just want to see all the comments.
What problems is the product solving and how is that benefiting you?
Access to 30+ pages on one feed. This has taken time spent monitoring from over an hour to just 20 minutes a day now.
Social Media at your service
What do you like best about the product?
The intuitive user interface and well guided instructions to get results quickly
What do you dislike about the product?
Functionality a bit limited and no assurance that all relevant sites have been crawled
What problems is the product solving and how is that benefiting you?
Brand management : impact of communication actions
Recommendations to others considering the product:
The continued efforts of Sprout to support with technology solutions is a real sign of engagement and understanding of user needs but more sophistication is needed to be in the top class
Easy to use and great support
What do you like best about the product?
Sprout Social has everything I need to stay on top of incoming messages, schedule outgoing messages ahead of time, and then measure the effectiveness of our social media strategy and specific campaigns. It's very easy to use. The support team is also very responsive and helpful.
What do you dislike about the product?
Sprout Social has some outage issues and small bugs. However, any time there is an issue the support team is helpful.
What problems is the product solving and how is that benefiting you?
Social media is key to our brand awareness strategy, our efforts to build long term customer relationships, and to grow ROI.
Recommendations to others considering the product:
Make sure you have a clear strategy in mind for social media before you jump in to using Sprout Social. There are so many features and tools that are incredibly useful. Take the time to explore the platform and lean on your account manager to help guide you through the process.
Very Happy
What do you like best about the product?
The ability to post across multiple platforms at once.
What do you dislike about the product?
The reporting seems to sometimes be incorrect.
What problems is the product solving and how is that benefiting you?
The reporting sometimes doesn't match up with what Facebook and Twitter offer in their reporting. Not sure which is "accurate" and reliable for reporting to our clients.
Great Community Management & Scheduling Software
What do you like best about the product?
I love how easy it is to schedule tweets in advance. You can pick the exact date and time (down to the minute) that you would like the tweet/tweets to be posted. And it is an excellent tool for community management for brands with high activity and easy to narrow down searches combining hashtags and handle names.
What do you dislike about the product?
The only thing that I dislike is the inconsistency of analytics. The Twitter analytics and Sprout Social analytics do not always align, which makes it confusing when reporting to clients on which source in more accurate.
What problems is the product solving and how is that benefiting you?
The clients' main Twitter goals are to stay as the top luxury conversation on Twitter. Through Sprout Social Software this is possible using the search options for single hashtags, combined hashtags, and tagged handle content. For example- when monitoring for specific events, this software is a highly resourceful tool to aggregate the twitter conversations you are looking to monitor during that specific event.
Excellent product!
What do you like best about the product?
Sprout Social is very easy to use. What is really useful is how it updates in real time, so we can see if another team member is already responding.
What do you dislike about the product?
Sometimes there are little glitches where content reappears, but the technical team are quick to respond to any issues.
What problems is the product solving and how is that benefiting you?
Sprout helps us to see all our social media content in one place, this makes it quick and easy to see what is being said about the institution.
Recommendations to others considering the product:
Think about what you want to use the system for. Sprout is great if there are multiple people working in the digital marketing team. It's also great at publishing content out to your social channels.
showing 3,761 - 3,770