Sprout Social
Sprout SocialReviews from AWS customer
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Great product!
What do you like best about the product?
I like that it integrates all of my social networks into one feed so that it makes it easy to respond to our community and to keep track of what has been taken care of.
What do you dislike about the product?
I dislike that it doesn't post content direct to Instagram and the high fee to add other users.
What problems is the product solving and how is that benefiting you?
We are using Sprout Social to distribute organic content, and report on our social network success. It has helped us do this easily with it's automation tools.
Great for Community Management
What do you like best about the product?
The smart inbox makes responding to comments and messages for multiple pages a breeze. I love that I can go through and just hit the "c" button to mark things that don't need a response as complete.
What do you dislike about the product?
I wish there was an "undo" button - sometimes I'm going through and accidentally hit "c" when I didn't mean to.
What problems is the product solving and how is that benefiting you?
Makes community management easy with an all-in-one hub.
Love Sprout Social!
What do you like best about the product?
There are several things that I like best about Sprout, but mostly the ability to publish or schedule content to multiple channels including Instagram, and the RSS feed which provides me truly applicable content to my industry (this is an area that I have experienced shortcomings with the other service I previously used.) I am a one-woman show for my employer, so time doesn't allow me to dig into the analytics and reports as much as I'd like, but when I do have the time, I love them! They are really insightful!
What do you dislike about the product?
I had to give this some thought because nothing easily came to mind. I think maybe some follow-up training to help me use more aspects of the app, and use it more efficiently.
What problems is the product solving and how is that benefiting you?
Finding applicable content for Twitter, publishing to multiple channels effectively, finding industry leaders to engage with, tracking interactions with our followers (which is huge).
Recommendations to others considering the product:
Sprout Social will help you effectively manage your brand, while costing less some other options. Yes, it is more money than some other options, too, but those less expensive options will not give you the power that Sprout Social will. For us, it was a perfect balance.
Love Spoutsocial for SMM
What do you like best about the product?
I really enjoy how much data I am able to get from Sprout Social reporting. It helps me understand what content does well and why it is doing so well. :)
And the scheduling is so easy to use for all levels of users so it makes collaborating with teammates super easy.
And the scheduling is so easy to use for all levels of users so it makes collaborating with teammates super easy.
What do you dislike about the product?
I am not sure I have much to dislike about Sprout Social; however, I would love it if more features were offered without being behind a pay wall.
What problems is the product solving and how is that benefiting you?
I am using it to manage our full ecomm presence on social media.
Strong, but Getting Pricey
What do you like best about the product?
Sprout Social is one of the best platforms for engagement and moderation. Easy and simple to use, but lots of powerful things under the hood.
What do you dislike about the product?
A few UI things need to be updated from their older version but I know they're working on it. :) Their content publishing section is a bit confusing and non-intuitive. We only use it for the reports and engagement side, not publishing.
What problems is the product solving and how is that benefiting you?
Helps us manage the E&M for our clients.
Sprout Social Wins with Clean UI and Simple Usability
What do you like best about the product?
When considering all the social media management platforms we decided on Sprout Social because of it's clean UI and its simplicity to use. We never worry about clients being able to use and understand Sprout Social quickly.
What do you dislike about the product?
Sprout Social is more expensive than most of the other social media management solutions, but we feel the cost is justified.
What problems is the product solving and how is that benefiting you?
We manage and monitor all of our clients social media using Sprout Social. We also produce monthly reports using their internal analytics.
Recommendations to others considering the product:
Don't let the higher price point scare you. The reporting alone is well worth it (and included).
Easy to use, good reporting, easy to edit quickly, good app.
What do you like best about the product?
I love the view all accounts or just one or two to see what is scheduled and the stats. I have an account that brings in 7 client accounts and all of their social venues for tracking and posting. Super handy way to make sure I'm not duplicating or cramming too much in one time period.
What do you dislike about the product?
I don't like that it has to be 24 hours between scheduling a post. Some accounts are super active with several people contributing and we have the need to sometimes post the same item 2-3 times within 24 hours. I can create unique posts to solve it, AND that's probably a good thing. Sometimes I get lazy and want to get it done. So negative, but really more because I have moments of laziness in scheduling to get the message out. Doesn't happen often... but you wanted me to come up with a negative. I can't think of any other negatives. I'm sure there are some irritations, but none come to mind at the moment. I have been using this for two years.
What problems is the product solving and how is that benefiting you?
Delegating, saving time and avoiding embarrassment by duplicating efforts. Central location for me and my team to manage scheduled posts, allowing us more time for more thoughtful original, unique posts. It fills the gaps and helps when we have a project we want to promote, such as a conference. We use Sprout Social to give shout outs to sponsors, speakers and more. They love it.
Recommendations to others considering the product:
Plan it out and don't forget to make use of the reporting. Upgrade your account to white label the reports and have options for more venues for each client.
Great multi-functional tool!
What do you like best about the product?
Sprout social does it all! We love using it to look at quick analytics and to schedule posts. We use it for scheduling Twitter and Instagram posts. We also have a super helpful account manager that is always willing to help and answer any questions.
What do you dislike about the product?
The PDF reports are kind of simple compared to other social tools we have that are more robust.
What problems is the product solving and how is that benefiting you?
Scheduling social posts are saving us a lot more time than having to post it live and it's also quick and easy to use.
Recommendations to others considering the product:
Very helpful and easy to use social tool
Excellent Social Media Management Tool
What do you like best about the product?
The drafts feature is great for composing posts ahead of time. Easy layout and easy to navigate interface.
What do you dislike about the product?
Doesn't synch with my outlook calendar. Can't tag in LinkedIn
What problems is the product solving and how is that benefiting you?
Great to keep an eye on social feeds and conversation. Let's me build engagement with my fan and followers.
Great Product
What do you like best about the product?
Ease of use, great visuals, helps consolidate all of the management of social media
What do you dislike about the product?
Reporting could be stronger. Adding other social media sites.
What problems is the product solving and how is that benefiting you?
Social media management and reporting
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