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Sprout Social

Sprout Social

Reviews from AWS customer

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External reviews

4,028 reviews
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External reviews are not included in the AWS star rating for the product.


    Higher Education

Using Sprout

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
I mostly like that I can see the analytics of our users as well as how our social media is performing over time.
What do you dislike about the product?
Honestly, there is not very much that I find dislikeable with Sprout. That's a good thing.
What problems is the product solving and how is that benefiting you?
We felt we needed to enhance our social media presence even more, and we knew we needed to track what was working and what was not, in terms of popular content and posting during ideal times of day. Sprout helped us with that.


    Information Technology and Services

Good

  • July 13, 2017
  • Review provided by G2

What do you like best about the product?
I like that it's easy to use and very effective.
What do you dislike about the product?
That they don't offer organic analytics in a pdf or add choose certain posts for analytics
What problems is the product solving and how is that benefiting you?
Who to reach and when to post. The benefits is that I can use the program easily.


    Kara G.

We enjoy Sprout Social

  • July 12, 2017
  • Review provided by G2

What do you like best about the product?
It's a simple and pretty seamless bridge between creating social content, scheduling, and posting.
What do you dislike about the product?
It does not have a seamless integration with Instagram. Although, I do not believe any software does at this point.
What problems is the product solving and how is that benefiting you?
Scheduling consist social content. Being able to edit and refine social posts before sharing. Creating awareness and engagement with social campaigns.


    Education Management

Sprout Social

  • July 11, 2017
  • Review provided by G2

What do you like best about the product?
I like that the mobile app is easy to publish posts to all of my social media accounts from one single spot.
What do you dislike about the product?
When scheduling an Instagram post through Meltwater Engage, a notification gets sent to my mobile device to publish through Sprout Social. I dislike that through this method, I cannot publish videos on Instagram.
What problems is the product solving and how is that benefiting you?
Managing multiple social media accounts in one spot.
Recommendations to others considering the product:
Test it out when shopping for a new monitoring platform. While we got into the Meltwater platform on desktop, we never had a trial period for the Sprout Social mobile app. Although it worked out, it would have been nice to have a trial of the mobile experience beforehand.


    Public Relations and Communications

Good tool for community management

  • July 10, 2017
  • Review provided by G2

What do you like best about the product?
Ability to draft posts separately and have another user approve and schedule. Able to use for multiple social channels and have multiple accounts setup (e.g., two separate Twitter accounts)
What do you dislike about the product?
Not able to schedule videos across all platforms. Could be easier to search and manage an account as well.
What problems is the product solving and how is that benefiting you?
We use Sprout Social to manage our own social media channels, which is helping us spread our thought leadership and drive traffic to our company website
Recommendations to others considering the product:
Very easy to use during events for conducting live engagement/management, but also very effective for every day social media management


    Information Technology and Services

Sprout Social - Review

  • July 06, 2017
  • Review provided by G2

What do you like best about the product?
Sprout is very easy to use, aesthetically pleasing and easy to navigate between different features. Their scheduling tool is a god send and love working with their team.
What do you dislike about the product?
The queue and the scheduling features have also confused me. I understand the difference now, but do not really see the point of the queue. Also, I believe most of the time their reporting is incorrect. Getting that accurate would be a huge help for analysis of campaigns, etc.
What problems is the product solving and how is that benefiting you?
We are using Sprout to get engagement from our community, as well as get the word out about different things ITA is doing and what our member companies are doing.


    Lateshia D.

Great for analytic reports

  • June 30, 2017
  • Review provided by G2

What do you like best about the product?
Sprout Social is the best platform I've used thus far to provide analytic reports to my clients, especially competitor data.
What do you dislike about the product?
The layout is a little busy and hard to navigate at first.
What problems is the product solving and how is that benefiting you?
I'm using analytics to to enhance social media strategies.


    Caitlin B.

Sprout Social was a game changer

  • June 29, 2017
  • Review provided by G2

What do you like best about the product?
Sprout gave us the ability to easily draft and schedule social posts across three continents. The reporting feature saves me, as manager, hours every month. I can run a report on any channel or all three in a few clicks
What do you dislike about the product?
There are small things like not being able to tag LinkedIn pages in posts, or not being able to schedule a retweet in advance without adding a comment. But they are minor issues.
What problems is the product solving and how is that benefiting you?
We are solving the issue of a team spread out across London, Pittsburgh, and Sydney, each operating in a separate time zone, trying to collaborate and work together.


    Rebecca W.

Great Social Media Tool

  • June 29, 2017
  • Review provided by G2

What do you like best about the product?
Ease of producing analytics reports and monitoring options
What do you dislike about the product?
Would love to see Pinterest here added as platform even if it's on a similar basis to schedule notification to post as instagram
What problems is the product solving and how is that benefiting you?
Time-saving, allowed me to grow the business


    Jennifer F.

Sprout Social review

  • June 29, 2017
  • Review provided by G2

What do you like best about the product?
What I like best about Sprout Social is that fact that you are able to pull reports for Facebook, Twitter and Instagram. You are also able to schedule post for multiple platforms at once.
What do you dislike about the product?
What I dislike is that you are not able to schedule Instagram or LinkedIn post. Also, only one person can be logged on at a time.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to provide better analytics reports to our clients. We are also able to schedule on there, so if the social platform is acting up, we can use sprout social to post.
Recommendations to others considering the product:
I really enjoy sprout social. I would recommend speaking with someone for more information.