Sprout Social
Sprout SocialReviews from AWS customer
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Scheduling and multiple profiles
What do you like best about the product?
The ability to schedule posts is extremely helpful! It is also great that we can have multiple profiles within 1 instance.
What do you dislike about the product?
The search/listening feature could use some updating.
What problems is the product solving and how is that benefiting you?
We had multiple company profiles among 3 different social channels. We needed a place to consolidate all of our accounts and create a calendar of postings.
LOVE, LOVE, LOVE My Marketing Social Life with SproutSocial!
What do you like best about the product?
Everything! Seriously, it's so easy to use, set up and manage multiple accounts for a variety of customers (I'm an agency). And the reporting is amazing!!!!!! You can also designate approval processes for those clients that want to see things before they post.
What do you dislike about the product?
The price is a bit high for a small business, but the customer service and tools you get make it easy to understand the price points.
What problems is the product solving and how is that benefiting you?
I am able to manage social postings and reporting for a large number of clients all in one place.
Recommendations to others considering the product:
For any small business looking for an all-in-one, reliable social media platform, THIS is the one! Tools and features are amazing, it's incredibly reliable (I set everything up once a week and it runs like a champ), you can have multiple team members/accounts/approval paths, and their customer support is extremely impressive!
The Best Platform around
What do you like best about the product?
It's easy to use and always coming up with new features. Plus, their customer support is fantastic!
What do you dislike about the product?
There are occasional bugs, but these are OCCASIONAL, and they get fixed pretty quickly.
What problems is the product solving and how is that benefiting you?
We use Sprout for all of our social media accounts, customer support via social, and social scheduling. We also use it for social analytics.
Recommendations to others considering the product:
You cannot go wrong using this platform, especially if you have a small, agile team. Everything you could possibly need in a platform, sprout has.
Sprout Social puts the power of social in your hands
What do you like best about the product?
Unlike some other social scheduling tools Sprout gives you the ability to really plan posts into the future whether it be for a specific event or reoccurring messaging.
What do you dislike about the product?
After having worked with Hootsuite for a big I transitioned to Sprout for better analytics and easier reporting but I wish Sprout had a friendlier and easier to use interface like Hootsuite
What problems is the product solving and how is that benefiting you?
I used to be a social media manager where I would run various social media accounts on behalf of clients, so the software allowed me to keep everything organized as well as easily prove out ROI with reporting and analytics
Recommendations to others considering the product:
Definitely take a few minutes to get used to the user interface which can be confusing at times. I really like the reporting but have never gotten use to the pre-built reports although for beginners this may be a great place to start!
Easy to Use Social Media Management
What do you like best about the product?
Sprout social helps manage our social channels in an easy-to-navigate platform.
What do you dislike about the product?
There are many moving parts within the platform and changing from brand to brand can sometimes be confusing.
What problems is the product solving and how is that benefiting you?
Without some kind of tool, managing five or more social channels can be really complex. Sprout takes this already complicated system and makes it easy for a variety of team members to use, regardless of experience and history.
Simple and Powerful Service
What do you like best about the product?
Easy scheduling for planning social media in advance. It's also very easy to monitor our social media platforms and engage when appropriate.
What do you dislike about the product?
Bugs when they appear every now and then.
What problems is the product solving and how is that benefiting you?
Sprout allows me to quickly and carefully plan out social media for the week rather than having to plan every platform separately. It's easy to stay organised and it's a fun interface to work with.
Recommendations to others considering the product:
The amount of time saved by using Sprout is an enormous boost to productivity.
Why I love Sprout Social
What do you like best about the product?
Sprout Social makes creating and posting my social media messages, links and photos easy. I can track how my posts are doing and look at daily reports.
What do you dislike about the product?
There is nothing about Sprout Social I dislike.
What problems is the product solving and how is that benefiting you?
We need to reach a variety of audiences with social media and have issues reaching out to people beyond our location, so social media allows us to do that and solve that issue. The benefits are engaging people and hopefully obtaining new donors to provide funds to the children and families we serve.
Recommendations to others considering the product:
I highly recommend this product. Makes my life so much easier and allows me to post quality messages with total visibility.
Sprout Social Review
What do you like best about the product?
It's a seamless software which allows us to manage large numbers of incoming social interactions on multiple platforms across different clients and pages.
What do you dislike about the product?
Due to the fact they work with social media API's there are intermittent lapses in the service, but the support is really good and they usually have it fixed quickly.
What problems is the product solving and how is that benefiting you?
Sprout allows us to manage large numbers of incoming social messages on behalf of our clients. It allows us to monitor these where we can respond to every message if necessary and the way we are set up the task feature makes escalating to a team leader a lot easier.
Recommendations to others considering the product:
Use it to it's full capability - take advantage of the in depth reporting metrics and the other benefits it offers.
Super Easy to Use // Great for Reporting
What do you like best about the product?
I love how easy it is to see what content is working and what content isn't working.
What do you dislike about the product?
I'm not a big fan of navigating and editing the content calendar. Additionally, I wish Instagram was integrated.
What problems is the product solving and how is that benefiting you?
We're using Sprout to help A/B test what's working and what isn't via their' reporting and analytics tool.
Recommendations to others considering the product:
Sprout is an investment, this being the case you are going to get a full suite of reporting and analytics tools as well as the ability to linky many MANY social media accounts. it's a lot, but if your company is focusing on social, Sprout is the way to go.
Enjoy Sprout and think it's a great platform with a few things added.
What do you like best about the product?
I really like the inbox how we can filter everything thing in.
What do you dislike about the product?
The cap on the number of tags. I'd like to have unlimited tags so we can keep our data.
In the inbox when you select twitter mentions, I wish you could filter out certain phrases. We run sweepstakes and it'd be nice to be able to filter out any of the auto tweets, so I can focus on the other stuff first and then go back to those.
BULK TAGGING -- WE NEED THIS NOW. I tag a lot of things a day and use on average over 10000 tags a month. It would be super nice if I could select 10 things in the inbox and then tag them all at one time with the tags.
In the inbox when you select twitter mentions, I wish you could filter out certain phrases. We run sweepstakes and it'd be nice to be able to filter out any of the auto tweets, so I can focus on the other stuff first and then go back to those.
BULK TAGGING -- WE NEED THIS NOW. I tag a lot of things a day and use on average over 10000 tags a month. It would be super nice if I could select 10 things in the inbox and then tag them all at one time with the tags.
What problems is the product solving and how is that benefiting you?
Social listening and outreach.
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