Sprout Social
Sprout SocialReviews from AWS customer
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Effortless Social Media Management in One Place
What do you like best about the product?
Being able to connect and manage multiple social media accounts and postings all in one place makes it easy to stay on top of social media engagements. This also allows staff the ability to focus on other tasks because they don't have to spend as much time managing multiple social media accounts.
What do you dislike about the product?
Some of the reporting features need improvement. There have been improvements in this area, but certainly room to grow.
What problems is the product solving and how is that benefiting you?
Being able to manage all social media accounts in one place reduces the workload for social media focused staff.
Intuitive Interface and Powerful Reporting Make Social Management a Breeze
What do you like best about the product?
What I like best about Sprout Social is its intuitive and user-friendly interface. It makes it easy to navigate the platform, plan content, and view upcoming social media posts. I also find the reporting features especially valuable for tracking key metrics and comparing performance year over year.
What do you dislike about the product?
I appreciate all of the features Sprout Social offers; however, I wish there were more robust options for team collaboration and commenting within the platform.
What problems is the product solving and how is that benefiting you?
Sprout Social allows my team to centralize our social media planning and easily generate quarterly reports. These features help eliminate miscommunication, streamline our workflow, and enable us to plan our social media calendar more efficiently and proactively.
Effortlessly Manages Social Media with Stellar Scheduling
What do you like best about the product?
I love using Sprout Social for managing our social media because it offers an easy way to schedule posts and respond to comments. As a marketing agency, the ability to plan our content two weeks ahead is indispensable. Sprout Social allows us to write content, send it out for approval, and engage with the community seamlessly, which is extremely valuable for our operations. Moreover, the initial setup of Sprout Social was very easy, adding to its convenience and making our transition smooth. Despite considering other options like Hootsuite, repeated evaluations have confirmed that Sprout Social remains the superior choice for our needs.
What do you dislike about the product?
I wish we could tag people in the first response when engaging the community, and that their ad tech tool was more robust.
What problems is the product solving and how is that benefiting you?
I find Sprout Social essential for scheduling, responding, and monitoring social media, streamlining our content planning and community engagement.
Easy to use and efficient in customer service
What do you like best about the product?
I find Sprout Social easy to use, and this user-friendliness makes it extremely beneficial for daily work. I appreciate how quick and straightforward it is, which allows us to increase our work efficiency without any delays. This speed and simplicity are crucial factors that make Sprout Social an excellent tool for our team.
What do you dislike about the product?
so far everything is fine
What problems is the product solving and how is that benefiting you?
I use Sprout Social for customer support and to handle customer complaints. The tool is easy and quick to use.
Simplifying Social Media with Smart Design and Powerful Features
What do you like best about the product?
I really like how Sprout Social supports the creative side of content planning. Its clean design, post preview feature and easy integration with media libraries make it simple to design, schedule and visualize posts before publishing. It’s intuitive, visually appealing, and makes creating great looking content effortless.
What do you dislike about the product?
There’s honestly not much to dislike, but one limitation I’ve noticed is that Sprout Social currently only allows up to 10 images per Instagram post. It would be great if there were more flexibility for carousel posts, especially for brands or creators who like to share more visual content. Other than that, the platform works really smoothly and continues to improve with updates.
What problems is the product solving and how is that benefiting you?
One of the features I find most valuable about Sprout Social is how well it supports content design and creativity. The platform makes it so easy to plan, preview and schedule visually appealing posts and you can actually see how designs will look across different platforms before publishing.
Flawless Experience—Exceeded All Expectations
What do you like best about the product?
Honestly, I really appreciate how easy Sprout Social is to use. The platform feels intuitive right from the start whether I’m scheduling posts, tracking analytics or responding to messages, everything flows smoothly. Sprout Social offers a great mix of powerful features without feeling overwhelming.
Their customer support team also deserves a shoutout as they’re always quick, friendly and genuinely helpful whenever I have a question.
Their customer support team also deserves a shoutout as they’re always quick, friendly and genuinely helpful whenever I have a question.
What do you dislike about the product?
Honestly, couldn't fault it. I don't think it's
What problems is the product solving and how is that benefiting you?
I love that I can manage multiple accounts in one place, dive into detailed report and collaborate with teammates seamlessly.
Worth the Cost: Stellar Scheduling and Analytics
What do you like best about the product?
I really appreciate Sprout Social for its cross-scheduling abilities, which save me a tremendous amount of time by enabling me to schedule posts across multiple platforms, such as X, Facebook, and Threads, simultaneously. The inclusion of a duplicate feature and an in-app 'preview' further enhances my efficiency and editing capabilities. Moreover, the use of emojis in scheduling offers a personal and engaging touch to my posts. The platform's custom analytics are highly valuable, providing insightful data that accommodate the nuanced analytics needs of each platform I manage. This has been incredibly beneficial for capturing the unique performance metrics of different social media platforms all within the same interface. Overall, Sprout Social's comprehensive set of features makes it superior to other tools I have used previously, like Hootsuite and Buffer, and justifies its cost in terms of the value and time savings it provides. It has been an essential tool in my toolkit since 2018.
What do you dislike about the product?
I miss having the Inbox feature for manually responding to every follower gained on X and driving them to the website. I understand this was due to an API change from X and not an issue with Sprout Social itself. Additionally, the pricing is a bit high, which might be a concern for some users, although I find it worth the investment.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to automate content scheduling across multiple platforms, saving significant time and providing comprehensive analytics, which enhances my social media management efficiency.
Effortless Multi-Platform Scheduling with Sprout Social
What do you like best about the product?
I most like the ease of scheduling posts and integrating them across multiple platforms. The scheduling calendar makes it easy to see what is in the works, and also copying past posts for reposts.
What do you dislike about the product?
I haven't experienced anything other than wonderful things about Sprout Social.
What problems is the product solving and how is that benefiting you?
Originally, we were visiting each social media platform separately and creating the same post on each. Sprout Social saves us time by doing all the legwork for us. One and done!
Effortless Social Management with Powerful Analytics
What do you like best about the product?
I really like how easy Sprout Social makes it to handle everything in one place. Scheduling posts, checking messages, and tracking performance all feel super organized and smooth. The analytics are clear and actually useful, which helps a lot when I need to report results. I also love how simple it is to collaborate with my team — it keeps everyone on the same page without endless back-and-forths.
What do you dislike about the product?
It’s honestly a great tool, but it can get a bit pricey, especially for smaller teams. Some of the reports take a while to load, and I wish there were more options to customize the data view. The mobile app works fine, but it could be a little more flexible for editing or scheduling posts on the go.
What problems is the product solving and how is that benefiting you?
Sprout Social makes managing our social media so much easier. Instead of jumping between different platforms, everything’s in one place — scheduling posts, replying to messages, and checking analytics. It saves a ton of time and helps our team stay organized and consistent. Plus, the insights we get help us understand what’s working and improve our overall strategy.
Sprout Social: Reliable, Intuitive, and Essential for Agencies
What do you like best about the product?
I’ve been using Sprout Social for over 15 years, starting when I worked at a social media agency and continuing through the past decade running my own. It’s been one of the most reliable and intuitive platforms I’ve used for managing multiple clients, scheduling content, and reporting on performance. The interface is clean, the customer support has always been responsive, and the reporting tools make it easy to showcase value to clients.
What do you dislike about the product?
The past couple of years I’ve noticed what seem like increasing discrepancies in Meta analytics data, particularly when comparing Sprout’s numbers to native platform insights. It’s not a dealbreaker, but it does make campaign reporting a little more complicated. Also, I am NOT convinced that "best posting times" is accurate in any sense. It would be great to see some real data to back that up.
What problems is the product solving and how is that benefiting you?
I use it for scheduling posts across multiple platforms, monitoring engagement, and responding to comments efficiently. The Instagram tools are especially helpful, as I rely on the grid view to plan cohesive feeds and the link-in-bio feature to drive traffic directly to key content. Having all of this organized within a single dashboard saves me hours each week and gives me a clear, consistent view of performance across accounts.
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