Sprout Social
Sprout SocialReviews from AWS customer
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Does what it needs to do at a basic level
What do you like best about the product?
I like that I can leave notes for my teams. I also like that I can see all reviews and social posts in one platform and respond directly within the platform. I like being able to review social posts before they go out and approve them.
It is easy to use for the most part and easy to implement. Just connect your social networks and go!
I also like that they give us lots of seats. We can have many different people across the organization signed in.
It is easy to use for the most part and easy to implement. Just connect your social networks and go!
I also like that they give us lots of seats. We can have many different people across the organization signed in.
What do you dislike about the product?
I wish there were ways to exclude keywords from the smart inbox more effectively. I already exclude them but they still show up. I also wish we could actually click into reviews within the platform and it would take me to that site, the way we can for social posts.
If I'm sharing a duplicate post across all social networks, I wish I could select the best time for each individual social platform.
There are some features I just do not understand, but I know if I look further into them I can understand.
If I'm sharing a duplicate post across all social networks, I wish I could select the best time for each individual social platform.
There are some features I just do not understand, but I know if I look further into them I can understand.
What problems is the product solving and how is that benefiting you?
Sprout Social allows my team and me to have get a complete picture of what is being said online about our brands in one place.
Sprout Social Is a comprehensive optimized workflow social media management platform.
What do you like best about the product?
1. The comprehensive nature of Sprout makes it one of the best platforms to sue for social media management. There are literally so many options to choose from in every area: publishing, the instagram feed preview, competitor analytics etc. While being comprehensive it is not too difficult to learn. Within one or two weeks I was using a majority of the features and within a month nearly all.
2. The Workflow: the approval process workflow is great for my use because it allows my team to plug and play and then I can simply review and edit and then approve!
3. The Competitor Analysis is quite comprehensive. I can see exactly which of their posts are performing well and which ones aren't at a moment's notice. I can choose to view one competitor at a time or a collection or them all.
4. Integrations: Sprout integrates fairly well with our project/team management software.
5. Segmentation: It is easy to assign one person to only one account and ensure the safety of other accounts. Managing a team that is assigned to different accounts and folders is a breeze. The business plan we are using allows everyone who needs it to have a seat.
6. It's Plug n Play. We don't have time to sit there and figure out what exactly we need. Sprout is a great plug-n-play comprehensive product. It takes 5 minutes to add a team member or account and you have near instant access to a wealth of data.
Comparison: I have used a few different platforms in the past and Sprout is by far my favorite. I know I keep saying it, but you really can't replace its comprehensive nature. I turn to sprout before I turn to the internal platform metrics.
2. The Workflow: the approval process workflow is great for my use because it allows my team to plug and play and then I can simply review and edit and then approve!
3. The Competitor Analysis is quite comprehensive. I can see exactly which of their posts are performing well and which ones aren't at a moment's notice. I can choose to view one competitor at a time or a collection or them all.
4. Integrations: Sprout integrates fairly well with our project/team management software.
5. Segmentation: It is easy to assign one person to only one account and ensure the safety of other accounts. Managing a team that is assigned to different accounts and folders is a breeze. The business plan we are using allows everyone who needs it to have a seat.
6. It's Plug n Play. We don't have time to sit there and figure out what exactly we need. Sprout is a great plug-n-play comprehensive product. It takes 5 minutes to add a team member or account and you have near instant access to a wealth of data.
Comparison: I have used a few different platforms in the past and Sprout is by far my favorite. I know I keep saying it, but you really can't replace its comprehensive nature. I turn to sprout before I turn to the internal platform metrics.
What do you dislike about the product?
Some of our accounts repeatedly get disconnected. And it does take a while to learn how to use it due to its comprehensive nature.
What problems is the product solving and how is that benefiting you?
The Social Media listening is actually really helpful because I can see it in one place without having to switch platforms. Before it was hard to know exactly what hashtags and conversations were happening that we might be able to benefit from.
I had no idea, before Sprout, how my competitors were doing unless I went in and did the math myself (this can take dayssss). With Sprout, I can see it and check it daily against my own accounts and see how and where we might can benefit or even capitalize on what they are doing well and avoid what isn't going well.
I had no idea, before Sprout, how my competitors were doing unless I went in and did the math myself (this can take dayssss). With Sprout, I can see it and check it daily against my own accounts and see how and where we might can benefit or even capitalize on what they are doing well and avoid what isn't going well.
Incredibly useful and accessible.
What do you like best about the product?
Posting across social
Auto generation of transcripts
Viewability of posts
Co-collaboration with teammates
Auto generation of transcripts
Viewability of posts
Co-collaboration with teammates
What do you dislike about the product?
Reports should show all posts within a tag
What problems is the product solving and how is that benefiting you?
Capacity challenges and time spent on reporting and data analytics
A Powerful Tool That Streamlines Our Social Strategy
What do you like best about the product?
We've been using Sprout Social at P3 Health Partners and it’s been a great asset to our team. It helps streamline our scheduling across platforms, making it easy to plan ahead and stay consistent. One of our favorite features is the tagging system—it allows us to track campaigns and pull detailed reports effortlessly. It’s made organizing our content and measuring impact much more efficient. Highly recommend!
What do you dislike about the product?
The only downside is the price, but with all the robust features and insights it provides, we feel it's justified. Overall, Sprout has made a big difference in how we manage and measure our social media efforts.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping us solve several key challenges in social media management. It streamlines our scheduling process across multiple platforms, which saves time and keeps our messaging consistent. The tagging feature is especially helpful—it allows us to organize content by campaign and easily generate reports to measure performance. This has made it much easier to track what’s working and share results with stakeholders. Overall, it’s improved our workflow, increased efficiency, and given us better visibility into our social media impact.
Sprout has been very helpful for our social media planning!
What do you like best about the product?
I like the ability to schedule posts ahead of time.
What do you dislike about the product?
I do not like that you have to pay double for more than one person to use Sprout.
What problems is the product solving and how is that benefiting you?
The ability plan out our social media campaign.
Convenient and Accessible
What do you like best about the product?
What I like best about Sprout Social is its user-friendly interface combined with powerful analytics and reporting tools. It makes scheduling content across multiple platforms seamless, and the unified Smart Inbox helps keep all conversations organized in one place. The ability to tag and categorize messages, track performance metrics, and collaborate with team members has made social media management much more efficient and insightful for our team.
What do you dislike about the product?
While Sprout Social is a robust platform, one thing I dislike is that some of the more advanced features—like in-depth reporting or competitive analysis—are only available on higher-tier plans, which may not be accessible for smaller teams or budgets. Additionally, the lack of native support for certain platform-specific features (like Instagram Stories scheduling or some TikTok functionality) can occasionally limit workflow efficiency.
What problems is the product solving and how is that benefiting you?
Sprout Social helps solve the challenge of managing multiple social media accounts and platforms in one centralized place. It streamlines content scheduling, monitors engagement, and provides insightful analytics—all within a single dashboard. This has saved our team a significant amount of time and improved collaboration, ensuring we stay consistent with our messaging and responsive to our audience. The Smart Inbox, in particular, makes it easy to track conversations and respond promptly, which has enhanced our overall customer experience and engagement.
Great app to manage socials
What do you like best about the product?
Comprehensive social media solution for out marketing needs
What do you dislike about the product?
Kinda clunky interface and not modern. Wish it had more modern UI
What problems is the product solving and how is that benefiting you?
How social posts are performing
LOVE SproutSocial
What do you like best about the product?
Sprout makes my job as a social media manager so much easier. Everything is in one place, it is user friendly, and they have the nicest customer service.
What do you dislike about the product?
It doesn't pull Pinterest analytics, so I have to pull those manually in Pinterest.
What problems is the product solving and how is that benefiting you?
I can do almost everything in Sprout and it is so user friendly.
Making Social Media easier
What do you like best about the product?
Sprout's publishing and reporting capabilities make it a one stop shop for efficient and effective social media.
What do you dislike about the product?
There are still some sites I would like to see included in the social listening and competitive reporting such as threads and tiktok.
What problems is the product solving and how is that benefiting you?
It allows a comprehensive picture of performance for our organic social media.
Streamlined Social Media Management
What do you like best about the product?
Sprout Social's greatest strength lies in its unified platform. The intuitive interface makes it easy to schedule posts across multiple networks, monitor brand mentions, and engage with followers. The reporting features provide valuable insights into social media performance, allowing for data-driven optimization of strategies. The platform's comprehensive nature, encompassing publishing, engagement, listening, and analytics, streamlines workflow and improves team collaboration.
What do you dislike about the product?
While Sprout Social offers a robust feature set, the cost can be a barrier for smaller businesses or individual users. Some users may find the advanced features to have a steeper learning curve. Also, while the platform integrates with many major social networks, some users may find that it lacks full integration with some niche platforms.
What problems is the product solving and how is that benefiting you?
Sprout Social addresses the challenges of disorganized social media management by centralizing essential functions like scheduling, engagement monitoring, and performance analytics into a single platform. This unified approach boosts efficiency, allowing users to schedule content across multiple networks, actively participate in conversations, and gain valuable insights through reporting. Consequently, this leads to benefits such as improved consistency in online presence, stronger audience relationships cultivated through proactive engagement, and the ability to make data-backed decisions to refine social media strategies, ultimately streamlining workflows and enhancing overall effectiveness for individuals and teams managing social media.
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