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Sprout Social

Sprout Social

Reviews from AWS customer

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External reviews

4,028 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Essential social media tool

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Sprout Social makes managing multiple social media accounts easy and actionable. The insights I gather from the platform inform what type of content I create, what our customers are saying, and perhaps most importantly, what activities we should stop doing. It is easy to use and a tool I access every day.
What do you dislike about the product?
The basic features are excellent, but many of the larger modules are expensive add-ons that I find can be cost prohibitive. Navigating through the platform, you will encounter many areas that are not included in the subscription.
What problems is the product solving and how is that benefiting you?
Tracking all the social media conversations that are relevant to our brand and capturing them in one place so we can engage with our customers and tell our story more effectively.


    mirabella C.

Our pictures often times post blurry and we are troubleshooting with sprout employee.

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that the platform is easy to navigate
What do you dislike about the product?
The unsureness of posting makes it unreliable.
What problems is the product solving and how is that benefiting you?
They have put us in contact with a customer service


    Regina B.

Great cross-post platform

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Ability to cross-post across different social platforms
What do you dislike about the product?
It can be costly, especially considering there are free platforms to choose from
What problems is the product solving and how is that benefiting you?
Saving time to cross-post


    Sydney B.

Perfect for a one person social media team

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Sprout Social is the social media manager coworker we all need. I love the reports feature the most. It makes it super easy to report data to my higher ups.
What do you dislike about the product?
I dislike that I don't have access to all the features since the upgrades are all out of my departments budget.
What problems is the product solving and how is that benefiting you?
Time management . As a team of one, I don't have time to pull native analytics and schedule posts all in one day.


    Transportation/Trucking/Railroad

Easy to use, happy to have it!

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
it's easy to use and we love the features that it has!
What do you dislike about the product?
nothing really.. maybe get the reports features more friendly user for all membership
What problems is the product solving and how is that benefiting you?
everything is at one place!!! so we dont have to go through multiples plateforms to do our posting


    Charlotte W.

Highly Recommend Sprout Social

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and post over several platforms. It is easy to gather statistics of posts. We use it several times a week to schedule daily posts.
What do you dislike about the product?
Having to get Instagram approval every few months.
What problems is the product solving and how is that benefiting you?
It allows us to schedule in advance and pull charts that are beneficial for board review.


    Media Production

Sprout Social Review

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Great dashboard, easy to use with all information needed for reporting and analyzing data.
What do you dislike about the product?
Sprout Social pulls social and paid stats as total - no real difference between.
What problems is the product solving and how is that benefiting you?
Fast and easy way to report social media stats and manage ongoing posts


    Kala B.

Sprout is a great business tool

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Sprout has made my team more efficient and makes reporting easy.
What do you dislike about the product?
I do think they could build out the reporting features a bit more.
What problems is the product solving and how is that benefiting you?
The inbox makes it easy to respond to customers. The publishing features make it easy to schedule across multiple channels and coordinate with multiple internal teams.


    Public Relations and Communications

ALL IN ONE BEST EVER

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
I love the ease of use and number of feaures. The data points that it provides are such a value add in so many ways!
What do you dislike about the product?
Hard to think of anything... honestly nothing at the moment!
What problems is the product solving and how is that benefiting you?
Sprout Social is solving time constraints for me. Due to all of the features it provides, I'm able to compile the metrics I need quickly and showcase our value to our clients!


    Andy P.

The Crème de la Crème

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
Sprout allows me to have everything social related right at my fingertips - community management, reporting, publishing, listening, and more. I can stay very organized.
What do you dislike about the product?
There is very little I dislike about Sprout, honestly. Pretty much every feature I wish they offered, I later found out they did, and I simply hadn't seen it.
What problems is the product solving and how is that benefiting you?
Reporting has been made easy through custom templates
Our executive team wants to see content by channel and by campaign and I'm able to provide interactive calendars with them that allow them to filter as they please.