Sprout Social
Sprout SocialReviews from AWS customer
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Lifesaver!!
What do you like best about the product?
Not only does Sprout Social save so much time from having to navigate different platforms, it is the most user friendly scheduling software I have used. It easily allows you to crop your photos, answer DMs, use all the features in captions, and more. It is great for visual people, as the calendar allows you to track what you have posted, and stay on task with social cadence.
What do you dislike about the product?
I wish there was a way to schedule IG & FB posts at the same time, with a feature to edit for each platform individually, since they can vary in their captions and photos.
Also, it frequently disconnects my accounts which is a little frustrating, but usually easy to fix.
Also, it frequently disconnects my accounts which is a little frustrating, but usually easy to fix.
What problems is the product solving and how is that benefiting you?
It is solving the issue of missing posts or scheduling at inactive times. It's a great tool to make sure we are staying relevant and in tune with our social audience.
Good platform, reporting could be a little more user friendly
What do you like best about the product?
Tagging feature for reporting is great. The posting calendar is super helpful. If we had a bigger team I think we would get more out of Sprout.
What do you dislike about the product?
The reporting is not very user-friendly and feels dated and not cohesive
What problems is the product solving and how is that benefiting you?
Reporting is where we are currently lacking, but the reporting functionality is not the best
Sprout Social streamlines our social media with easy scheduling and powerful analytics.
What do you like best about the product?
Easy to Use: The interface is intuitive, making it easy to manage multiple accounts.
Scheduling & Automation: Sprout’s scheduling and automation features save us time by posting at optimal times.
Social Listening: The listening tools help us stay on top of brand mentions and industry trends.
Reports: Detailed analytics let us track performance and refine strategies.
Great Support: Customer service is responsive and always helpful.
Scheduling & Automation: Sprout’s scheduling and automation features save us time by posting at optimal times.
Social Listening: The listening tools help us stay on top of brand mentions and industry trends.
Reports: Detailed analytics let us track performance and refine strategies.
Great Support: Customer service is responsive and always helpful.
What do you dislike about the product?
Pricing: It’s on the expensive side, which might be tough for smaller businesses.
Learning Curve: Advanced features like reporting and social listening take time to master.
Limited Integrations: Some niche platforms aren’t as well integrated.
Learning Curve: Advanced features like reporting and social listening take time to master.
Limited Integrations: Some niche platforms aren’t as well integrated.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the problem of managing multiple social media accounts efficiently. Its scheduling, automation, and analytics features save us time, improve engagement tracking, and help refine strategies for better performance.
Sprout Social helps me daily and makes my social media work so much easier.
What do you like best about the product?
I use sprout social daily and I love that I can schedule my content for multiple platforms beyond todays date so I can plan in advance. I can assign our student worker with social content work and I can easily review it on the platform before approving and scheduling it. My monthly reports are a breeze and I can do them all in one place, rather than toggling from various platforms to get the analytics I need to report on our monthly social activity. I also like that I can see what people are saying about us without having to tag us, which is so immensely helpful. This helps us engage with potential students, current students or listen if people are having issues.
Sprout social just has so many features all in one place, and it is easy to use and integrate into our evveryday work I would be lost without it.
Sprout social just has so many features all in one place, and it is easy to use and integrate into our evveryday work I would be lost without it.
What do you dislike about the product?
I wish that sprout social also had the capability to schedule content for BlueSky social media platform. We have started to post more on that account and that is the only one that I cannot schedule on sprout.
What problems is the product solving and how is that benefiting you?
Content planning, content scheduling, Reporting, Analytics, listening tool and as a form of engagement.
A strong & trustworthy tool
What do you like best about the product?
Having the smart inbox makes it incredibly easy for a social media manager to monitor and respond to all comments and mentions of your brand/business. It's a key part of how my company keeps engagement up with customers and industry professionals.
The reporting is also very helpful, and the ability to create custom reports that are tailored to what your business cares about most (in terms of goals/KPIs) is beneficial for efficient reporting on a monthly basis.
The reporting is also very helpful, and the ability to create custom reports that are tailored to what your business cares about most (in terms of goals/KPIs) is beneficial for efficient reporting on a monthly basis.
What do you dislike about the product?
It does pull in ad performance sometimes when I'm trying to isolate organic performance. I'd love it if that could be fixed.
What problems is the product solving and how is that benefiting you?
It's solving the two main tasks that can be overly time consuming...
1) Social mentions
2) Analytical reporting
1) Social mentions
2) Analytical reporting
Great program for social media
What do you like best about the product?
I love that sprout makes it easy to access all forms of social media for our company.
What do you dislike about the product?
the ability to mass hide messages would be helpful in certain situations.
What problems is the product solving and how is that benefiting you?
Sprout social allows us to respond to guests in a timely manner and manage messages efficiently.
Sprout Publishing + Sprout Advocacy User
What do you like best about the product?
Sprout is super user friendly, easy to learn. Plus, they are good about keeping the platform updated to reflect changes (new features, removed features, etc.) that the social platforms make that affect publishing/reporting/listening. Their upgraded listening and reporting features that come at an additional cost are well thought-out and highly useful, if you have the budget.
Their social Advocacy platform is one of the best I've ever used - easily right click on a live post from the Sprout Publishing Calendar to push it to Advocacy for editing and sharing - and the live post looks exactly like it would if you'd Reposted it natively (LinkedIn). Advocacy reporting is fairly robust as well, and love the e-newsletter option to keep Advocacy users engaged.
Their social Advocacy platform is one of the best I've ever used - easily right click on a live post from the Sprout Publishing Calendar to push it to Advocacy for editing and sharing - and the live post looks exactly like it would if you'd Reposted it natively (LinkedIn). Advocacy reporting is fairly robust as well, and love the e-newsletter option to keep Advocacy users engaged.
What do you dislike about the product?
Previews in the publishing view are often inaccurate. Cost of platform has increased significantly over the last two years, making it no longer an option for a lot of smaller social teams/orgs.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping me manage outbound content and it's ideal timing, as well as managing our employee advocacy efforts - and allocating a dollar value (earned media value) for our efforts to share with leadership.
Stellar Software
What do you like best about the product?
I love Sprout's ability to help me set up my entire social calendar with ease.
What do you dislike about the product?
I wish Sprout's reporting tools were more comprehensive.
What problems is the product solving and how is that benefiting you?
When to post my posts.
Sprout is great for team collaboration!
What do you like best about the product?
How easy it is to schedule posts and work together with other teammates on stuff!
What do you dislike about the product?
Being able to schedule stories with links would be my dream!
What problems is the product solving and how is that benefiting you?
Makes it easy to schedule posts and manage social accounts across our 4 different locations & team members.
Great Social Hub
What do you like best about the product?
I love all the features that are present in the platform. Great not only for social but reputation management and more for other avenues of growth, tracking and content.
What do you dislike about the product?
You can't search through old social posts with keywords & you cant pull reports from the reviews asepct of things.
What problems is the product solving and how is that benefiting you?
The content calendar is great for planning and helps us make sure we are hitting all our targets in a simple view.
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