Sprout Social
Sprout SocialReviews from AWS customer
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Effortless Multi-Platform Posting with an Intuitive Interface
What do you like best about the product?
The interface is very easy to use in my day-to-day work. I use Sprout every day to post content to a variety of social media platforms. It's also been a simple tool to integrate and implement among my team of social media producers.
What do you dislike about the product?
There are so many features it sometimes becomes hard to sift through. However, that's just me speaking personally!
What problems is the product solving and how is that benefiting you?
Time management is the biggest problem-solver of Sprout. We have large amounts of content to post on social media each day, so Sprout makes that process much easier -- especially in a crunch!
Effortless Scheduling and Powerful AI Are a Big Plus
What do you like best about the product?
Compared to other systems I have used, I find Sprout to be really easy to use with robust features that are easy to understand. I particularly like the AI assistance and the ability schedule in advance.
What do you dislike about the product?
Expense compared to other solutions. But features and ease of use are superior.
What problems is the product solving and how is that benefiting you?
Resource and time management with its robust scheduling. Assistance with generating ideas from links and previous top posts is also a big help.
Reliable for Managing Multiple Social Accounts
What do you like best about the product?
I appreciate how Sprout Social never crashes or has errors when posting across multiple accounts simultaneously. This reliability is crucial for smooth community management and maintaining an overview of multiple social profiles for my clients. I love that Sprout Social simplifies managing multiple accounts and streamlines the overall reporting process, eliminating the need for cumbersome platforms like Meta Business Manager. Furthermore, I find the initial setup of Sprout Social to be very easy, which made the transition to using this tool seamless for me and my team.
What do you dislike about the product?
Sometimes the authentication process between the accounts is a bit slow and bugs out.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for community management, simplifying reporting across multiple accounts without using Meta Business Manager, and it never crashes or errors with multi-account posts.
Effortless Scheduling and Insightful Analytics with Sprout Social
What do you like best about the product?
I appreciate being able to schedule all my content ahead of time, which means I don't have to stress about missing a posting deadline. The suggested posting times are genuinely useful. I'm also pleased that I can view all my analytics in one place, as this really simplifies reporting.
What do you dislike about the product?
Overall, I really enjoy using Sprout Social, though I do feel that a few features are missing that would make it even more useful. For example, I wish it were possible to tag people on Instagram and LinkedIn directly through the platform. This might be asking a lot, but when uploading covers for reels, I would also appreciate the ability to adjust how the cover appears on the Instagram profile feed.
What problems is the product solving and how is that benefiting you?
Sprout Social has been a valuable tool for managing our content creation, and the analytics feature gives us insight into what is effective and what could be improved. The Social Listening tool is especially useful when conversations about us arise due to specific issues. However, I do wish it could retrieve more messages from a wider range of platforms. In my experience, it mainly pulls messages from X and Reddit. Additionally, the need for specific hashtags makes it difficult to gather messages from Instagram, since not everyone includes hashtags in their posts.
Effortlessly Manages Our Social Media
What do you like best about the product?
I love how user-friendly and easy it is to navigate Sprout Social. It saves me a lot of time, particularly when it comes to posting to all of our social media for an apartment complex. The platform makes it easy to create multiple posts and post to multiple sites at once, which significantly reduces the effort and time required for social media management. I find these features incredibly beneficial for streamlining my workflow and ensuring efficient management of our social media presence.
What do you dislike about the product?
I think an AI bot would be pretty cool. Maybe one that can give us ideas on how to improve our posts.
What problems is the product solving and how is that benefiting you?
I love how Sprout Social makes it easy to post to multiple social media sites at once, saving me time with its user-friendly navigation.
A great time-saver
What do you like best about the product?
The ease of post scheduling across multiple accounts. This is especially helpful when working in an organization that has multiple divisions.
What do you dislike about the product?
Sometimes a profile or two on our account will randomly get disconnected. There's never been a reason given as to why this happens, and it can be frustrating and a bit of an obstacle when I'm busy or in a rush (which is often).
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule social media posts across multiple profiles, saving time with its AI Assist ALT text feature and optimum send time suggestions, enhancing efficiency and control over my marketing tasks.
Great for Finding Creators, But Reporting Needs Improvement
What do you like best about the product?
I really enjoyed the creator identification service. I used it a lot to find similar creators.
What do you dislike about the product?
The reporting feature was not easy to understand. Authenticated creators would still not pull through IG Stories and the information would be nicer if laid out in a report form.
What problems is the product solving and how is that benefiting you?
It is great for influencer identification when trying to source creators for my clients.
Simplifies Social Media Management, Smooth Setup
What do you like best about the product?
I use Sprout Social to communicate directly with customers online via various social media platforms, which is incredibly effective for resolving their issues seamlessly. I appreciate that it supports multiple social media platforms such as TikTok, Instagram, Facebook, Twitter (X), and more, all integrated into a single system, making it convenient to manage diverse channels effortlessly. I enjoy the simplicity of the application, which ensures a smooth user experience, and the detailed instructions provided with updates prevent any confusion, facilitating a clear understanding of new functionalities. Furthermore, the ease of initial setup was remarkably straightforward, with well-laid-out steps that were easy to comprehend, allowing for a hassle-free implementation of the software. Overall, these elements enhance the usability and efficiency of Sprout Social, making it a robust tool for social media management.
What do you dislike about the product?
Sometimes the site glitches when trying to respond to a customer, which can delay communication. It would be helpful if there was a system in place to automatically detect these glitches and quickly log users out and back in, allowing for more timely responses.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to communicate with customers efficiently on all social media platforms, solving their issues directly. It simplifies the interaction process and provides clear updates, enhancing my workflow.
Weekly Recap Feature Makes Usability a Breeze
What do you like best about the product?
The weekly recap provides a clear and concise overview of recent activity, making it easy to follow and understand.
What do you dislike about the product?
So far, I have not encountered any significant problems and do not have any negative feedback to share at this moment.
What problems is the product solving and how is that benefiting you?
Sprout Social offers a reliable way to gather feedback, thanks to its stable platform that doesn't constantly change.
Comprehensive Social Media Management with Outstanding Features
What do you like best about the product?
The plethora of encompassing features that help manage social media for our entire enteprise.
What do you dislike about the product?
The quality and timeliness of the support feature have dropped recently. That used to be one of the best parts of Sprout.
What problems is the product solving and how is that benefiting you?
We have a lot of properties and a lot of team members who need access. Sprout offers it all in once place.
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