Sprout Social
Sprout SocialReviews from AWS customer
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An exceptional social media marketing tool
What do you like best about the product?
Sprout Social is an all in one platform that allows you to run multiple accounts at an incredibly indepth level. The interface is user friendly and they are constantly listening to users and adding updates accordingly. They have fast and efficient customer support and put time and effort into helping you solve issues quickly.
What do you dislike about the product?
The only downside of Sprout Social is the cost. It is definitely one of the pricier social media sceduling platforms.
What problems is the product solving and how is that benefiting you?
Sprout Social is streamlining how we manage multiple client accounts. As an afgency it helps us keep client time to a minimum so we can work on content, scheduling and analytics (which also happens in Sprout Social).
System is easy to use but still difficult to navigate some times
What do you like best about the product?
The options to customize your viewing makes it easier to use
What do you dislike about the product?
The navigation isn't always easy to understand
What problems is the product solving and how is that benefiting you?
Allowing our queue to have more usable data
Sprout offers the best social management and listening platform in the industry, but a bit pricey.
What do you like best about the product?
I have used Sprout Social for two years as my social media management and listening tool for my university. The platform is extremely intuitive and user friendly. The publishing feature allows me to schedule posts in advance easily across Instagram, Facebook, X (Twitter), LinkedIn, Threads, and TikTok. The listening feature allows me to track what's being said about my university in an unparalleled way. The reporting feature allows me to collect and share data with my administration easily. I use Sprout every single day, multiple times a day. My Sprout rep has done a fantastic job supporting our needs and is always proactive about fixing issues before they happen.
What do you dislike about the product?
To be perfectly honest, the only downside of Sprout Social is the cost. If your budget allows it, I would reccomend Sprout. But be aware that they will raise your rates by about 7% each year. Because of this, my university has had to cut our contract with Sprout after the 2024-25 fiscal year. We've contracted with them for more than a decade, but as the rates have continually risen, we are no longer able to afford the cost of $25,000+ per year for their services.
What problems is the product solving and how is that benefiting you?
Sprout allows me to plan and schedule my university's social media content in advance, which is very helpful. It allows me to track mentions of the university, keywords, users, and hashtags. It also creates powerful analytics that I share with the university's administration quarterly.
LinkedIn Social Posting
What do you like best about the product?
The calendar feature and the comment function to talk with coworkers on a post
What do you dislike about the product?
Receive multiple email notifications when my account is tagged in a comment.
What problems is the product solving and how is that benefiting you?
LinkedIn posting
It has worked great for us and saved us a lot of time
What do you like best about the product?
Sprout Social is a helpful tool that has significantly streamlined our social media management. The ability to plan and schedule content across multiple platforms in one place has been a huge time-saver and helps us get a good overview of the content we've been creating. I also appreciate the integration of paid social ads performance data, providing a comprehensive view of our overall social media performance. The Sprout team has been very helpful and proactive, offering valuable insights and support.
What do you dislike about the product?
I find the search functionality for past and planned content a bit challenging find specific posts that use a certain phrase, for example. While the PDF reports are helpful, the layout can be confusing and difficult to navigate. The gaps in the design disrupt the flow of the story of the report and make it harder to extract key insights.
What problems is the product solving and how is that benefiting you?
Streamlining our content planning and scheduling so we can ensure each of our segments get's the exposure and social presence. It's a true time saver for us.
A top tool for social media managers
What do you like best about the product?
Sprout Social streamlines daily social media management tasks. The best part? It's super easy to use and doesn't take long to learn how to use the tool and its features.
What do you dislike about the product?
I've found very few reasons to dislike Sprout Social. Like any tool, you can run into bumps, but overall it's one of the best social media management tools out there.
What problems is the product solving and how is that benefiting you?
One of the most mundane parts about social media management is scheduling and publishing social media posts. Sprout Social makes it easy to do that all in one place. There are a few limitations when it comes to publishing content on certain platforms, but in my opinion, the tool still remains valuable.
Sprout Social Review
What do you like best about the product?
I like the ability to schedule posts and get brief insights on post performances
What do you dislike about the product?
The dashboard could be a little more user-friendly
What problems is the product solving and how is that benefiting you?
Connecting all of the platforms in one place for easy post scheduling. This tool also helps with collecting analytics for reports and recaps
Love Sprout Social for the analytics!
What do you like best about the product?
My favorite thing about Sprout Social is its powerful reporting and analytics features! The platform makes it easy to understand, in real-time, which content is performing best. Reporting to executives is quick and seamless, saving me time and effort. Plus, integrating Sprout into my daily social media routine was a breeze—logging in and getting started is as simple as it gets!
What do you dislike about the product?
I would love to see more insights from LinkedIn since that is our #1 social media network. For example, showing more of what competitors are sharing on LinkedIn. I think that would be super helpful!
What problems is the product solving and how is that benefiting you?
Showcasing what content/posts are performing well so that I can quickly adjust my social media strategy based on that data.
Sprout makes it easy!
What do you like best about the product?
Sprout makes it easy to upload social media content for use by other members of our team. I especially like the interface and the visuals of the asset library.
What do you dislike about the product?
I haven't encountered a downside. No complaints!
What problems is the product solving and how is that benefiting you?
Sprout allows us to collect content in one place for use by our team.
Sprout Social is the all-in-one social acceleration tool
What do you like best about the product?
As an agency, Sprout Social allows our team to manage many clients/account from a single interface.
What do you dislike about the product?
Using a third-party tool means occasionally you have to reconnect Sprout Social to the platform (Instagram, Facebook, etc.). If you have scheduled posts but have not reconnected your service, your posts may not publish.
What problems is the product solving and how is that benefiting you?
As an agency managing multiple clients' social media efforts, having a single interface with reporting, listening, publishing, and customer self service tools likely saves us on the order of 5-6 hours a week.
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