Sprout Social
Sprout SocialReviews from AWS customer
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Sprout is our favorite tool when it comes to Social Media posting, listening and planning.
What do you like best about the product?
The variety of features and ease of use.
What do you dislike about the product?
This isn't bad, but there are just so many features, it take time to acquaint yourself with everything and know when new features and tools are added and how to properly utiliize them.
What problems is the product solving and how is that benefiting you?
ability to schedule out, plan and listen to the public
The best social calendar!
What do you like best about the product?
I can see all posts from all my accounts that are going on a calendar and click to edit any from there. I'm a visual person so this is a must for me!
What do you dislike about the product?
Nothing-- love this and recommend to all.
What problems is the product solving and how is that benefiting you?
Helping me visually plan my content calendars.
Very user-friendly and helpful; sometimes slower to adopt new features
What do you like best about the product?
I use Sprout in my work frequently: every day, most often for scheduling and calendaring, and occasionally for metrics reporting or social listening. The platform itself is very useful, with a lot of features and tools--but it still manages to be user-friendly and easy to implement. Despite the plethora of features, it's not intimidating. And there are a lot of resources for users to get started, learn new features, address bugs, etc.
What do you dislike about the product?
In general, the Sprout team is responsive to bugs and issues but can take longer to implement changes and put things on the roadmap. Most recently, the example I can think of is Bluesky integration.
What problems is the product solving and how is that benefiting you?
Sprout is keeping abreast of API changes on platforms so that our workflows can remain (relatively) uninterruped despite new challenges.
Sprout is a great user-friendly platform for anyone working in social media management
What do you like best about the product?
I like that Sprout is so user-friendly. Publishing is very simple and I appreciate the suggested times. The analytics are also super helpful.
What do you dislike about the product?
The LinkedIn integration is pretty buggy.
What problems is the product solving and how is that benefiting you?
Sprout is making social media management more efficient.
Easy and efficient social media management
What do you like best about the product?
I love how I can schedule in advance on sprout and see it all laid out. It's easy to schedule, preview and adjust content, both organic and paid. I also like the social listening capabilities, especially getting a sentiment rating.
What do you dislike about the product?
While I like the AI capabilities offered, I feel they could be more robust.
What problems is the product solving and how is that benefiting you?
Sprout allows us to see what content is best resonating with our users and when. Knowing what times users are most active is key to engaging with them a the proper times. Plusr being able to schedule content in advance helps us use time more efficiently.
Sprout is a gamechanger
What do you like best about the product?
Sprout has been a game changer for our team. I find it to be very user friendly and intuitive to navigate, but with a really robust set of features that allow my team to do more and more of our work on just one platform. The customer support is just excellent, I get thorough and helpful responses from them very quickly. I can't imagine using another platform at this point.
What do you dislike about the product?
This isn't Sprout's fault, but TikTok still makes it difficult to schedule their content or schedule a link in bio.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy for me to analyze our performance and share out learnings.
Very solid and well built
What do you like best about the product?
The acess to unlimited accounts/profiles
What do you dislike about the product?
Unable to create seperate captions for seperate social medias
What problems is the product solving and how is that benefiting you?
We had problems managing a ton of accounts so having everything in one space is amazing
Industry-Leading Reporting, Seamless Setup
What do you like best about the product?
I find Sprout Social's reporting capabilities to be dramatically better and trustworthy, surpassing individual platform reports, which often seem biased. Setting it up was easy, and the ability to access reliable reports both for my traffic and competitors is invaluable. Their reporting truly stands out as a critical feature that keeps me with Sprout Social.
What do you dislike about the product?
I would prefer having access to every feature as a power user, so I can review them comprehensively.
What problems is the product solving and how is that benefiting you?
Sprout Social provides me industry-standard reporting that's unbiased, helping me manage my social media team effectively and keep track of both my and competitors' traffic.
Everything in one place, but it depends.
What do you like best about the product?
The Sprout platform is very effective for customer support management through social media. Being able to view all comments and private messages in one place, prioritizing the ones that came in first, makes the process more operationally efficient.
What do you dislike about the product?
There are some aspects of this integration that fall short. Frequently, comments appear with a delay, which negatively impacts our ability to meet response time goals. Additionally, the reporting section is not intuitive and lacks customization options; the information is spread across several tabs, and we constantly need to copy the data into a spreadsheet to create our own reports.
What problems is the product solving and how is that benefiting you?
Sprout makes operations smarter. Our team doesn't need to manage multiple social media windows, and we don't have to request separate access for each platform.
Sprout Social is solid all around.
What do you like best about the product?
Scheduling, reporting , and monitoring is made a breeze with Sprout.
What do you dislike about the product?
Sprout's subscription fee, while competive with similar platforms, is high. Not necesarrily the fault of Sprout, but the continued issue of price gouging in the US.
What problems is the product solving and how is that benefiting you?
Reporting to my team is made very easy with Sprout. Scheduing and creating posts takes significantly less time.
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