Sprout Social
Sprout SocialReviews from AWS customer
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We love Sprout!
What do you like best about the product?
I love everything about Sprout, so much so that I really pushed for it when I made the move from my old job to my current one. The interface is really easy to use, it looks really nice, and we're able to really have an almost "one stop shop" so social post scheduling. I use it every day, multiple times a day.
What do you dislike about the product?
One thing I do really wish I could do with Sprout would be to edit the post copy for multiple channels at once when scheduling a post. Currently, I just "schedule and duplicate" each post, but it would be nice to just be able to just adjust the copy for each post in one go.
What problems is the product solving and how is that benefiting you?
We have four social media channels that we regularly post on, and Sprout makes it easy to schedule out content on all of them in one spot.
Social Media Manager
What do you like best about the product?
How easy it is to use and the awesome new features they are always rolling out.
What do you dislike about the product?
Sometimes it takes a while for the data to populate.
What problems is the product solving and how is that benefiting you?
It's helping save time and making things easier for our team.
Sprout is a great tool for content creators managing many accounts!
What do you like best about the product?
I like the ease of switching between accounts. I also enjoy the grid preview feature. I think it is easy to learn and use day to day.
What do you dislike about the product?
I wish you could toggle off certain features that I don't use regularly. UI/UX interface could be better.
What problems is the product solving and how is that benefiting you?
The Smart Inbox is GREAT! Being able to view all comments and messages in one place is awesome.
Great analysis tool
What do you like best about the product?
To measure organic but also paid media performance
What do you dislike about the product?
I like it in general...maybe would like to see more in organic companies and job tittles engaged with those posts.
What problems is the product solving and how is that benefiting you?
To understand general performance from my paid and organic campaigns.
Sprout is a helpful tool for teams of one
What do you like best about the product?
Scheduling and reports, hands down. Also big fan of their webinars
What do you dislike about the product?
Lack of ease in contacting Sprout for help and delays in accessing new platforms, such as the long time to get access to LinkedIn and Bluesky still missing
What problems is the product solving and how is that benefiting you?
As a team of one, being able to schedule and edit several posts at a time - and easily reschedule or pull if needed - is an immeasurable benefit.
All-in-one social media management
What do you like best about the product?
Sprout provides complete social media management via one comprehensive platform. I love that you can publish posts, run reports, respond to comments all from one place. And even though it's so robust, it's easy to use. My team uses it daily for publishing and weekly/monthly for reporting.
I also appreciate that they stay on top of the latest updates so you can report on the different features the social platforms release or publish content in different formats. The constantly seek to improve their software and meet the needs of social media teams, whether that's one person at a small B2B company or a huge enterprise.
I also appreciate that they stay on top of the latest updates so you can report on the different features the social platforms release or publish content in different formats. The constantly seek to improve their software and meet the needs of social media teams, whether that's one person at a small B2B company or a huge enterprise.
What do you dislike about the product?
Sprout is expensive and there are certain premium features like Listening that come as an add-on. I believe you get what you pay for but haven't evaluated other social management platforms in a while.
What problems is the product solving and how is that benefiting you?
Sprouts allows our team to easily manage our company's social presence from one place. We're able to schedule, publish, report, and get insights all from one platform. Not only does this save us time, it gives us visibility so we're not doubling up on posts or working over each other. Sprout saves us time and helps us track/report on our work.
I've really enjoyed my experience with Sprout and would recommend to others in the social space!
What do you like best about the product?
I like the different ways to toggle on the side depending on publishing, community engagement, etc
What do you dislike about the product?
I used Sprinklr in the past and found the listening dashboards easier to use since you could see more on a page at a time, versus having to scroll for each widget.
What problems is the product solving and how is that benefiting you?
It's a one stop shop for a handful of our brands. We use it mostly for scheduling posts for multiple brands/channels and for also listening on those brands to engage with consumers
Easy to use and does everything we need
What do you like best about the product?
I've used Sprout at 3 different companies, I love how easy it is to use. It makes scheduling posts across multiple platforms super simple and gives good data insights on our performance over time. The team is also very proactive and supportive with any questions or renewals we have.
What do you dislike about the product?
No complaints really, I haven't used some of the newer more advanced features.
What problems is the product solving and how is that benefiting you?
Makes it easy to coordinate/schedule posts in advance and gain insights on performance.
It has already helped free up capacity that has been needed
What do you like best about the product?
The scheduling and the reports. The scheduling has been so needed to plan anything.
What do you dislike about the product?
The dashboard could be a lot more useful, in my opinion. It could also be a lot more user friendly. Also, collaborating with private IG accounts.
What problems is the product solving and how is that benefiting you?
Right now we are brand new to the platform. It is helping us when it comes to building our capacity within the department. It is SO needed to plan and prepare.
user friendly with lots of options
What do you like best about the product?
Once accounts were connected, the website was easy to use.
What do you dislike about the product?
The initial setup was a little annoying, connecting accounts, but that could have been user error.
What problems is the product solving and how is that benefiting you?
the site is allowing my team to seamlessly monitor social media and get pulse ad understand the brand sentiment.
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