Sprout Social
Sprout SocialReviews from AWS customer
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#1 Social Platform!
What do you like best about the product?
I love that Sprout Social is our one stop shop for all things social as it relates to publishing, reporting, & CRM. The optimal posting time API has been one of the most useful tools my team has leveraged on a daily basis through the platform.
What do you dislike about the product?
The only thing I wish product team would tweak is the ability to pre-schedule & publish video content through the platform (IG Reels/TikTok)
What problems is the product solving and how is that benefiting you?
Sprout has an amazing feature that my team uses on a daily basis - the optimal posting time has been a game changer for our socials across all platforms.
Sprout is taking our social media to the next level!
What do you like best about the product?
It is pretty intuitive and easy to use. It helps me stay organized and get things done quickly so I can focus a majority of my time elsewhere.
What do you dislike about the product?
Some little details make it a little difficult to post content in batches or run simple reports. The reporting is very elaborate but it can be difficult to find simple data.
What problems is the product solving and how is that benefiting you?
Sprout is saving me a lot of time. I am able to schedule content quickly and efficiently. I am a one person department so time is everything.
Excellent Social Media Management Platform
What do you like best about the product?
Streamlined tools. Great app for monitoring on the go.
What do you dislike about the product?
I wish "social listening" features were included in price.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to schedule, post and monitor multiple channels across multiple platforms in one place. It's efficient, easy to use, and reliable.
convenient and well organized platform
What do you like best about the product?
it's easy to navigate, and it puts everything all in one place
What do you dislike about the product?
posts published natively don't populate in sprout immediately, which is annoying when trying to tag retroactively
What problems is the product solving and how is that benefiting you?
scheduled publishing, tagging content for year end data, inbox management
Sprout Social
What do you like best about the product?
Sprout Social is easy to use and has great customer support.
What do you dislike about the product?
Occasionally, our posts fail due to system error.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to post on multiple platforms at once, creates simple link in bio, and summarizes analytics.
Very pleasant, and intuitive
What do you like best about the product?
The Social Listening feature, as you have a lot of cool insights from it.
What do you dislike about the product?
I don't like how you can't edit content posted through the platform, if you want to fix a typo in a caption, for example.
What problems is the product solving and how is that benefiting you?
Salving time by scheduling posts in advance!
Easy to use
What do you like best about the product?
Great to see and control everything from social media in one place.
What do you dislike about the product?
None. I think they thought about everything to make it user friendly.
What problems is the product solving and how is that benefiting you?
Identify spam and how to get rid of it.
Excellent tool for both social media management and advocacy
What do you like best about the product?
Ease of use, reliable executions, detailed reports, and great advocacy platform. It has all the features that you want as a SMM. Customer support is also top notch!
What do you dislike about the product?
The only missing feature from Advocacy is being able to upload a carousel of images at once.
What problems is the product solving and how is that benefiting you?
Scheduling content and Advocacy are the 2 main areas of usage for our company. It delivers highly on both especially since we're a global company with posts going live in different time zones
A well-rounded but expensive social media tool
What do you like best about the product?
Reports - Pre-built reports are great and the visual aspects of them are very helpful for when I'm doing reporting to people who are not in SproutSocial
Smart Inbox - Makes replying to queries and questions easy (although, I do wish it was easier to like Instagram posts that we are tagged in)
Smart Inbox - Makes replying to queries and questions easy (although, I do wish it was easier to like Instagram posts that we are tagged in)
What do you dislike about the product?
Listening - Really wish that the capabilities of listening were stronger for platforms like LinkedIn. It basically monitors what is already being captured in my Smart Inbox and doesn't add much value to me as a social team of one.
What problems is the product solving and how is that benefiting you?
Being able to manage community, scheduling, and reporting in one place.
Sprout Social
What do you like best about the product?
Saved replies, ability to generate reports, tags
What do you dislike about the product?
Sometimes feels slow when batch marking "complete"
What problems is the product solving and how is that benefiting you?
Centralizing social media engagement
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