Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Review
What do you like best about the product?
Social Listening provides a nice insight!
What do you dislike about the product?
There’s a few limitations when scheduling short form videos
What problems is the product solving and how is that benefiting you?
Helping us listen to our audience
Sprout Social provides the information I need with ease of use.
What do you like best about the product?
I find the social listening feature, Smart Inbox, very valuable. It allows me to save time and engage easily. Obviously, post-scheduling is also a huge plus, especially with send time optimization.
What do you dislike about the product?
It's difficult to see engagement soon after posting. I can't gauge how well a post is doing without going directly to the website. I also have difficulty replying to tagged posts other than a simple "like."
What problems is the product solving and how is that benefiting you?
Scheudling and social listening.
Excellent tool to obtain overviews and trends on social media
What do you like best about the product?
What I like most about Sprout Social is that it provides general overviews of social media across time and channels, allowing me to compare numbers and trends from year to year. It is also easy and user-friendly, which is essential in my fast-paced environment.
What do you dislike about the product?
Probably the cost is the only downside about Sprout Social.
What problems is the product solving and how is that benefiting you?
It helps me to provide important data and social media analytics that measures the impact of my campaigns and informs future ones.
Good way to manage multiple accounts
What do you like best about the product?
I love how intuitive and efficient Sprout Social is for managing multiple accounts. The scheduling tools make it easy to plan and publish content across platforms quickly, and the reporting features provide clear insights that help guide strategy. The interface is clean and user-friendly, making social media management feel seamless rather than overwhelming.
What do you dislike about the product?
There’s not much to dislike, but if I had to pick one thing, it would be the pricing. While the platform offers great features, it can be a bit expensive compared to some other tools. Additionally, I wish there was an option to schedule videos to Pinterest, as that would make content planning even more seamless. That said, the functionality and ease of use make it a worthwhile investment.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me efficiently manage multiple accounts and schedule content in advance, saving me a lot of time. Instead of juggling different platforms, I can handle everything from one dashboard, which streamlines my workflow. The reporting tools also provide valuable insights into post performance and audience engagement, helping me make data-driven decisions to improve our social strategy. Overall, it makes social media management much more organized and effective.
Streamlining Social Media Scheduling
What do you like best about the product?
Sprout is very helpful for combining multiple accounts and platforms. It's nice that you can schedule to post one or multiple channels and I love that it gives you a preview of each. I also love that you can pull in directly from Canva without having to switch between software. I also really like their reporting, but don't have access to the full use of it.
What do you dislike about the product?
A lot of the features are limited behind a paywall so I'm not able to experience the full use of the platform, but that's a standard to be expected nowadays.
What problems is the product solving and how is that benefiting you?
Before Sprout, I was having to save each post individually, taking up space in our cloud storage and my time. I also had to resize/repost for each channel and this cuts down that time.
Streamlined Social Media Management with Detailed Insights
What do you like best about the product?
I find Sprout Social to be an essential tool for my part-time job as a college student, significantly aiding my social media marketing and planning strategy endeavors. It helps in organizing and managing communications and ideas effectively, resulting in a more productive and organized team. I love that Sprout is easier to use compared to similar apps, and its overall functionality as a tool is impressive. Ease of use was evident from the start, as setting it up wasn't difficult for me due to its self-explanatory features and my previous experience with similar tools. One of the main benefits of Sprout Social is how it has streamlined team communication, helping us handle post and idea approvals with ease, while also aiding our post-scheduling to enhance audience reach and engagement. The analytics feature is particularly beneficial, providing insights to measure the effectiveness of posts and optimize posting times for maximum impact. Data visualizations from Sprout Social are incredibly insightful, giving us a comprehensive understanding of content performance. I also appreciate the workflow approval process, ensuring that content reflects the company's standards by having multiple approvals rather than relying on a single person. This aspect enhances professionalism and quality control in content management. Ultimately, Sprout Social provides a stress-free environment for managing social media activities, with its detailed analytical feedback through graphs helping visualize post performance effectively.
What do you dislike about the product?
I find the support for high-quality content uploads in Sprout Social restrictive. Sometimes, when I'm trying to upload pictures and videos, the limitations on pixels or megabytes make it challenging to schedule high-resolution content efficiently. This requires me to handle some tasks manually when the format isn't acceptable. Additionally, I feel that the integration of AI tools, particularly for writing captions or offering grammar assistance, would enhance the overall functionality and ease of creating engaging posts.
What problems is the product solving and how is that benefiting you?
I find Sprout Social essential for organizing social media strategies, enhancing communication, and optimizing post schedules. It simplifies team approvals, improves audience reach, and provides insightful analytics, boosting our overall productivity and efficiency in managing our brand's online presence.
Super streamlined for social platforms and has great reporting options.
What do you like best about the product?
The access to our GBP information is excellent to have right on our social platform for immediate post notifications!
What do you dislike about the product?
It can be a bit tricky to navigate on your own without proper training.
What problems is the product solving and how is that benefiting you?
Reporting! We've been able to find a report that works for us to get our ROI.
Easy to use and very insightful!
What do you like best about the product?
I love how easy it was do learn and willing the employees are to help. I use it a few times a week to schedule posts and am excited to learn more about the tools.
What do you dislike about the product?
I'm still learning all of it's capabilities. Right now, there's nothing I don't like!
What problems is the product solving and how is that benefiting you?
It is so helpful to schedule out posts and also get a quick look at what seems to be working and what isn't.
Terrible customer service and always issues with correct reporting and analytics
What do you like best about the product?
Can preview instagram content in grid form
What do you dislike about the product?
The customer service doll for Sprout Social is shocking. The only time I could get to speak to an actual person was if there was some form of financial benefit for them i.e adding additional profiles or renewing.
The analytics and reporting are also very questionable.
The analytics and reporting are also very questionable.
What problems is the product solving and how is that benefiting you?
They helped me upload and schedule content. Plus using competitive analysis
It has been a new learning experience for me.
What do you like best about the product?
Most Helpful: shows how well your content is doing and your positives/negatives
Upsides: very specific in what content needs to be improved and what aspects
Upsides: very specific in what content needs to be improved and what aspects
What do you dislike about the product?
Least Helpful: with some things you need to be very specific and in other cases you need to be very broad in your information
Downsides: system glitches and sometimes affect the effectiveness
Downsides: system glitches and sometimes affect the effectiveness
What problems is the product solving and how is that benefiting you?
The problem that Sprout Social is solving is what I can do to improve my content, and it is benefiting me by causing my engagement rates to rise
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