Sprout Social
Sprout SocialReviews from AWS customer
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I like sprout social, it saves lot's of time and headaches but has limitations.
What do you like best about the product?
Out of all the softwares I tested, Sprout was the best when it comes to logging into multiple clients social media accounts and keeping the accounts organized by clients.
What do you dislike about the product?
The price is astronomical for small business owners and also there are some software limits but that is likely just due to the social media network limitations.
What problems is the product solving and how is that benefiting you?
I have numerous clients and Sprout Social allows me to login to my clients accounts without having to save passwords and log in and out constantly.
Effortless Social Management with a Minor Limitation
What do you like best about the product?
I've really enjoyed using Sprout Social—the interface is clean, intuitive, and incredibly user-friendly. It makes managing multiple accounts feel seamless and efficient. Overall, a great tool for social media management!
What do you dislike about the product?
One area for improvement: Instagram now allows up to 20 photos in a carousel, but Sprout still limits uploads to 10. I’d love to see that updated so we can take full advantage of Instagram’s features. I would also love to be able to add music for instagram natively in the sprout platform!
What problems is the product solving and how is that benefiting you?
Sprout allows me to see all of the content I have scheduled across multiple platforms all in once space. It is beneficial to me so that I don't have to run through multiple platforms. I also tend to post the same content on multiple platforms so I really enjoy the duplicate feature.
Great Social Media tool
What do you like best about the product?
I love that Sprout Social makes it easy to schedule and post, but more importantly, the intuitive reporting capabilities are what make this program stand out.
What do you dislike about the product?
Honestly, there are no downsides to Sprout Social itself. I have used other programs such as Hootsuite and I by far prefer this program.
What problems is the product solving and how is that benefiting you?
It makes it easy to respond to all customers in a timely manner in one place. The report tools also make it easy to update upper management by having automated reports sent directly to them.
An overview about my Sprout Social Experience
What do you like best about the product?
What I like about Sprout Social is that it makes scheduling social media posts easy- such as managing different timeframes, identifying the best times to post, and viewing data on impressions, engagement, and performance by month, year, and content type.
I use Sprout Social everyday. Customer support is great. The ease of implementation for connecting social media profiles is easy.
I use Sprout Social everyday. Customer support is great. The ease of implementation for connecting social media profiles is easy.
What do you dislike about the product?
What I dislike about Sprout Social is that it now requires one/two-factor authentication, and sometimes posts fail to publish due to errors, even after being scheduled.
Training and Support would be great to learn the full Sprout Social options it has to offer. The ease of integration for Tiktok could be better due to not having the option to connect it without being a business profile.
Training and Support would be great to learn the full Sprout Social options it has to offer. The ease of integration for Tiktok could be better due to not having the option to connect it without being a business profile.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping by having the opportunity to view our competitors posts, viewing our data and being able to compare, scheduling post in advance.
Live Love Sprout Social
What do you like best about the product?
I really appreciate the ease of managing all my client accounts in one place. I know that's the point, but I want to specifically touch on the competitor reports and tag reports. I love being able to tag incoming items to come back to later and how Sprout will compile everything into a report for me that's easy to share.
What do you dislike about the product?
I recently had an issue with ad sets becoming disconnected from Sprout. This was super frustrating for me, as well as a client, as it led to missed opportunities for customer support and frontline engagement. I did receive quality customer support from Sprout Social, but it is just frustrating that this would be an issue suddenly with no warning.
What problems is the product solving and how is that benefiting you?
Sprout Social is allowing me to keep a pulse on all of my clients at the same time even when they are across so many different industries. The platform makes it easy to recall specific engagement instances, pinpoint increases/decreases in traffic and report findings to my team and the client.
Great Social Media Analytics Software for Business
What do you like best about the product?
Sprout has developed APIs for reporting, reducing the time necessary to map data and build dashboards and reports with easy implementation. Compared to other software, integration with third-party tools is relatively simple. The KPIs are comprehensive but not overwhelming, allowing users to extract meaningful insights more efficiently. Sprout’s team is highly customer-focused, receptive to suggestions, and committed to innovation in technology, tools, and user retention. Additionally, Sprout enables faster, more frequent deployment of social media posts across multiple platforms within one single software, in addition to frequently accessible analytics tools for monitoring performance, so it's a frequently used software for multiple roles.
What do you dislike about the product?
Not really a fault of Sprout, but the 3rd party social media platforms sharing data aren't always equal in KPI's and metrics. Some of this could be regulations in countries and privacy caused on the platforms as well. But the varying KPI's and visibility of the performance on these platforms is hard to compare and tell what works best for users, without some trial and error not always visible in the data itself.
What problems is the product solving and how is that benefiting you?
Seeing social media performance results faster and with more clarity to make decisions.
Very seamless. Super insightful.
What do you like best about the product?
Helps me stay super organized and track my analytics.
What do you dislike about the product?
Posted my video twice on the same platform once.
What problems is the product solving and how is that benefiting you?
Posting time optimization
Best Social Media Planning & Reporting Tool for Business
What do you like best about the product?
Sprout Social has been a fantastic tool for managing our social media planning and reporting. It makes it easy to schedule posts across all our channels, stay organized with a clear calendar view, and collaborate as a team.
We especially love the reporting and analytics — the insights are clear, actionable, and make it simple to track performance and share results with stakeholders.
We’ve been so happy with Sprout that we’re now exploring their Employee Advocacy module to help our team amplify our brand message. Highly recommend Sprout Social for anyone looking to streamline their social media strategy.
We especially love the reporting and analytics — the insights are clear, actionable, and make it simple to track performance and share results with stakeholders.
We’ve been so happy with Sprout that we’re now exploring their Employee Advocacy module to help our team amplify our brand message. Highly recommend Sprout Social for anyone looking to streamline their social media strategy.
What do you dislike about the product?
We haven't found any big downsides. Occasionally we have challenges with uploading images, especially video, that seem different across team members, but in general, we're really happy with the tool.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy for us to batch social, planning in advance, as well as tag, and quickly report on effectiveness.
Sprout Social is the best all in one social tool
What do you like best about the product?
Every mention, comment, and message from all platforms can be found in one space. I like the saved response feature, which makes messaging so easy. Sprout continues to update and add features that only improve the service. I use this user-friendly tool every single day. They are always considering feedback and making improvements.
What do you dislike about the product?
I wish that Sprout included social media listening. Our team has to use a different platform/tool for this.
What problems is the product solving and how is that benefiting you?
Sprout recently solved the issue of LinkedIn not being included in direct messages. It's super easy to respond to LI messages now.
Have used Sprout Social now for 2 years and it has been nothing short of exceptional.
What do you like best about the product?
I love how the platform is intuitive and easy to navigate. Communication with the Sprout Social team has been great. Any questions or concerns i ever have are answered very quickly.
What do you dislike about the product?
As of now, there are no dislikes about the platform.
What problems is the product solving and how is that benefiting you?
With using Sprout social we are able to have several team members all work collaboratively on one platfrom. Our customer service team uses the smart inbox feature for all the customer service needs. I, the social media manager use a lot of the other features to manage 6 different brands accounts on 3 different platfroms. 18 accounts total and using sprout makes it manageable.
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