Sprout Social
Sprout SocialReviews from AWS customer
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Love Sprout, but some things could be better 🧐
What do you like best about the product?
My team loves how involved the Sprout team has been in our success as an agency and taking the time to walk us through step-by-step how to use our tools and get results for our clients.
What do you dislike about the product?
As with everything there are platform limitations and some tickets we have sent through tend to move slow.
What problems is the product solving and how is that benefiting you?
Brand awareness for smaller accounts.
Good for daily use
What do you like best about the product?
Easy layout, like the side panel and ability to collapse if needed
What do you dislike about the product?
sometimes it doesnt let me create a case
What problems is the product solving and how is that benefiting you?
it's helping us monitor public mentions about our company on a daily basis, which then allows us to follow up or escalate as needed
Sprout is great!
What do you like best about the product?
Sprout has made it much easier to manage our socials and gather data as a small team. Being able to create a large amount of content and schedule it ahead of time has been a great resource during the busy season. We regularly use Sprout, it's very straightforward and intuitive.
What do you dislike about the product?
The only thing that I would say I "dislike" about Sprout is that we have to regularly reauthorize our accounts. We had a time last year where one of our team members was out of town and we were not able to reconnect our accounts to successfully post our social content, so we had to manually do it.
What problems is the product solving and how is that benefiting you?
Content management: Making it easier to post content to multiple platforms all in one place.
Scheduling: Being able to schedule large amounts of content all at one time.
Analytics: Being able to gather and sort data from each platform and present it in an easy to understand format.
Scheduling: Being able to schedule large amounts of content all at one time.
Analytics: Being able to gather and sort data from each platform and present it in an easy to understand format.
Easy to use interface with sophisticated reporting tools
What do you like best about the product?
Ease of use, secure sign-in methods, sophisticated reporting tools and how effectively multidisciplinary teams can collaborate from any location in the world.
What do you dislike about the product?
Sometimes the system can be a bit slow. This is not very often though...
What problems is the product solving and how is that benefiting you?
Sprout allows me to submit all of my social media content for corporate approval, and all teams can communicate efficiently from all four corners of the globe through just using sprout.
Smooth user-experience, but is it an all-in-one tool (yet?)
What do you like best about the product?
It is super easy to navigate and has a great interface--every one on your team can use it with ease.
What do you dislike about the product?
There seem to always be a "oh you can't do that" with Sprout for different platforms (such as no PDF document uploads for LinkedIn--to name one).
What problems is the product solving and how is that benefiting you?
Pulling all of the data in an easy to use function.
Good but focused on upsell
What do you like best about the product?
It's helpful to have everything housed in one platform.
What do you dislike about the product?
Unless you're paying premium, there are too many limitations. Every call or meeting with your account rep is focused on the upsell, instead of trying to help you maximize the capabilities you have now.
What problems is the product solving and how is that benefiting you?
Helps us schedule our content in advance.
Great Scheduling Tool!
What do you like best about the product?
Sprout has been amazing for scheduling posts when you have 5+ clients to manage. They also have a good reporting element that we provide to clients to see channel performance.
What do you dislike about the product?
The reporting analytics provided could be a little more robust.
What problems is the product solving and how is that benefiting you?
We no longer have to manually upload posts for clients.
Great for work and statistics
What do you like best about the product?
I like how accurate the stats are with each of the accounts I manage
What do you dislike about the product?
Sometimes there are a lot of bugs and glitches
What problems is the product solving and how is that benefiting you?
They make my monthly reports so accurate!
Enhanced Social Media Management with Effortless Tagging
What do you like best about the product?
I absolutely love the tag feature in Sprout Social. It stands out as my favorite because it dramatically enhances my ability to organize and manage social media posts by allowing me to tag them with different names. This functionality not only streamlines the content management process but also significantly improves my reporting capabilities for clients, enabling me to provide them with more detailed and organized insights. Additionally, the ease of the initial setup was pleasantly surprising, making transitioning to Sprout Social a smooth experience. I'm highly satisfied with its performance, so much so that I would recommend it to others without hesitation, as reflected in my likelihood to recommend score of 10.
What do you dislike about the product?
none
What problems is the product solving and how is that benefiting you?
I use Sprout Social for tagging to organize posts, improving reporting for clients and easing social media content publishing.
Great platform for finding creators
What do you like best about the product?
Their discovery and signals tools are very helpful in finding creators for our brands.
What do you dislike about the product?
Some data requires an opt in process from the talents end, not super feasible to have creators opt into the platform for all programs - making data pulling manual.
What problems is the product solving and how is that benefiting you?
Ability to find creators and demographics for our brands.
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