Sprout Social
Sprout SocialReviews from AWS customer
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Solid, but lacking some basic features
What do you like best about the product?
It's easy to use and helpful for scheduling posts, and it's useful for pulling reports and comparing metrics across platforms and accounts
What do you dislike about the product?
-limited to 3 collab invites for Instagram, instead of 5 when you post directly on IG
-no Bluesky integration
-Threads posts often fail to post for no reason
-can't edit X posts after posting via Sprout
-Sprout metrics for X accounts don't always line up with metrics from X
-no Bluesky integration
-Threads posts often fail to post for no reason
-can't edit X posts after posting via Sprout
-Sprout metrics for X accounts don't always line up with metrics from X
What problems is the product solving and how is that benefiting you?
helpful for posting on multiple platforms and scheduling posts in advance
User-friendly and easy to learn
What do you like best about the product?
Being able to post to multiple platforms at once. Saves a lot of time
What do you dislike about the product?
Nothing. The app is great! Only suggestion would be to be able to automatically tag on certain apps
What problems is the product solving and how is that benefiting you?
Saves time on posting to multiple platforms
Sprout social is a great website, it makes the job efficient. I highly recommend Sprout social!
What do you like best about the product?
The ability to oversee many things, the layout is very organized. There are a lot of great features which makes working on things easier.
What do you dislike about the product?
I don't have any feedback about any dislikes for Sprout social.
What problems is the product solving and how is that benefiting you?
The accuracy of information that it gives, makes it easier to work on things.
Great social media employee advocacy capabilities
What do you like best about the product?
Spout made it easy for employees to schedule curated posts to their social media.
What do you dislike about the product?
Customer support isn't always well versed, it is hard for employees to tell what has been posted, and metrics for post reach aren't accurate/real -- miscalculated.
What problems is the product solving and how is that benefiting you?
It is amplifying our company brand, voice, and recognition through employee usage on social media.
Great all-in-one platform for all your social needs
What do you like best about the product?
Being able to see all the analytics on the platform has saved our team so much effort. Before Sprout Social, we were using multiple platforms (Meta Business Suite, LinkedIn's platform, posting directly on X) after switching to Sprout, it's since saved us hours and hours of time. The UI is also easy to use and intuitive, which made it easy to quickly onboard new team members using the tool.
What do you dislike about the product?
I don't see any downsides at the moment.
What problems is the product solving and how is that benefiting you?
Sprout Social saves my team and I copious amounts of time. Instead of figuring out what posts go where on different platforms, we're able to schedule everything out in one defined platform and focus on ideating, creating, and other ways to grow our business.
Makes social media management so much easier
What do you like best about the product?
Scheduling posts and running reports are the best
What do you dislike about the product?
Too expensive, customer support is iffy sometimes
What problems is the product solving and how is that benefiting you?
scheduling and managing multiple accounts in one place
Great platform but even better support and collaboration
What do you like best about the product?
Definitely the team behind the tool who are so keen to make sure the program is as good as it can be. Sprout Social was a seamless onbaording process and we have had such fantastic ongoing support and a very responsive customer service team. The frequent updates about industry and software improvements have also been fantastic. Very fun UI and lots of opportunity on the platform as well.
What do you dislike about the product?
Nothing more beyond the usual issues we have with these platforms with API limitations
What problems is the product solving and how is that benefiting you?
Streamlining our social media management, improving customer engagement and providing insights and analytics.
Sprout Social is the ultimate tool for social media managers
What do you like best about the product?
Sprout is the ultimate all in one tool! I love how user-friendly the interface is and the customer support that's available. Having every social media management tool I need in one place makes my job sooooo much easier. Plus the onboarding made our implementation seamless.
What do you dislike about the product?
I honestly don't dislike anything! If I had to pick something then I'd say it can be a little pricy.
What problems is the product solving and how is that benefiting you?
Sprout Social had allowed us to centralize our social media efforts across our university, increase collaboration and give more people access to time-saving tools.
Sprout is great
What do you like best about the product?
What I like about sprout Social the most is the reporting tool. It is easy to navigate and gives me the exact information I am looking for. It is very easy to pull the reports that you are specifically looking for and they are very easy to read and understand. The team at Sprout Social constantly communicated with my team to see how we can better utilize the different tools they offer.
What do you dislike about the product?
I find Sprout Social to be a bit on the expensive side for the tools or services they offer. We tried the listening tool for a while and found out that it was a tool that would not work for us due to our small targeting and audiences areas and spaces.
What problems is the product solving and how is that benefiting you?
With Sprout Social we are able to post in multiple platforms but only doing the work once. It has saves us time to be able to focus on other areas of our work. Pulling reports has also became much easier since it also pulls reports from different platforms but only doing the search once.
Easy to use
What do you like best about the product?
its easy to navigate and use, plus easy to use the search feature
What do you dislike about the product?
it doesn't always pull what we need so it can be hard to find things
What problems is the product solving and how is that benefiting you?
it pulls multi0ple accounts
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