Sprout Social
Sprout SocialReviews from AWS customer
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A Reliable and Time-Saving Platform for Social Media Management
What do you like best about the product?
What I appreciate most about Sprout Social is how seamlessly it helps us manage and schedule content across multiple social platforms. The post scheduling feature is incredibly intuitive and allows us to plan our content calendar weeks in advance, which keeps our team organized and aligned. I also really like the AI-powered tools—especially the automatic ALT text suggestions for images, which save time and improve accessibility without extra effort.
What do you dislike about the product?
One area I find a bit frustrating is tagging people in LinkedIn posts. The search functionality for finding profiles to tag isn’t always accurate or responsive, which makes the process slower than it should be. It’s a small thing, but when you're managing multiple posts, it can add up and affect efficiency.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us stay organized and consistent with our social media strategy. Before using it, managing multiple profiles, scheduling posts, and tracking performance felt scattered and time-consuming. Now, we can plan content weeks in advance, monitor engagement, and collaborate as a team—all from one platform. It’s also reduced the manual effort needed for tasks like writing ALT text or analyzing post performance, which saves us time and helps us focus more on strategy and creativity.
Good analytics
What do you like best about the product?
It's great to be able to compare our competitor accounts right there in our analytics.
What do you dislike about the product?
I don' t think Sprout has any control, but I hate when I have to reconnect my accounts and forget to.
What problems is the product solving and how is that benefiting you?
We manage multiple accounts on my team, so being able to look at all of the accounts in one place is super helpful.
Wonderful tool for all things social media
What do you like best about the product?
Sprout Social is incredibly powerful for all things social media-related. From robust scheduling tools to gleaning insights and being rooted in data, Sprout Social is the ultimate tool that all companies and brands should use.
What do you dislike about the product?
I wish there were rights requesting! If this is an additional feature, I think Sprout would do it all.
What problems is the product solving and how is that benefiting you?
Sprout helps us understand the social media landscape and cater to our customers through its scheduling capabilities.
Sprout has significantly enhanced our social media campaigns and workflows
What do you like best about the product?
Analytics are by far the strong suit. Easy to implement.
What do you dislike about the product?
Lack of grid planning for Instagram specifically in current plan, it feels like this should be a baseline feature. Pricing structure is hard for small nonprofits to scale team members if volunteers are in place.
What problems is the product solving and how is that benefiting you?
Allowing an effective workflow for media scheduling and release.
A Powerful Social Media Management Tool
What do you like best about the product?
I’ve been using Sprout Social for a while now, and it’s been a game-changer! The platform’s intuitive design makes managing multiple social media accounts a breeze. I love the analytics feature—it gives me deep insights into engagement and performance, helping me fine-tune my content strategy. The support team is also friendly and responsive. If you’re looking for an all-in-one social media management solution, Sprout Social is definitely worth checking out!
What do you dislike about the product?
One thing I dislike about Sprout Social is that some of the advanced reporting features are only available in higher-tier plans, which can be a bit expensive for small businesses or individual users.
What problems is the product solving and how is that benefiting you?
Easy to schedule posts in advance to multiple platforms. Saves a bunch of time!
Using Sprout is a breeze
What do you like best about the product?
Scheduling and reporting are so, so easy with Sprout. The reports are detailed and provide good insight that my managers love. I use it all day, every day. Sprout's customer support team is very communicative and helpful.
What do you dislike about the product?
I wish it was possible to connect Bluesky accounts, and sometimes post failures can be vague in terms of what caused it. Posting scheduled videos to Instagram always gives me problems as well if they are over 1 minute long.
What problems is the product solving and how is that benefiting you?
Sprout saves me hours per day by allowing me to schedule content instead of manually posting, in addition to allowing me quick access to really valuable data about our social performance.
Sprout Social is user friendly, but not very easy to integrate with other analytical tools
What do you like best about the product?
Clear interface, easy to navigate and pull the data on the posts, filtering options are great
What do you dislike about the product?
I am missing the information how to pull and integrate the data in other reporting platforms (other than Sprout Social), we cannot use the data from Sprout Social except in the Sprout Social itself and it's not comparable to other data (for instance, to GA4 data)
What problems is the product solving and how is that benefiting you?
The platform provides a user-friendly way for non-data-focused teams to easily assess performance.
User friendly Tool
What do you like best about the product?
I used Sprout Social for Community Management. It is a very easy to use tool. Also they have a great support team, that responds quickly and friendly to inquiries.
What do you dislike about the product?
It would be even more user friendly, if I could see full conversations as one flow.
Also it would be nice to have a more easy function to tag certain profiles longterm (vs. having to create a rule for that with every new category).
Also it would be nice to have a more easy function to tag certain profiles longterm (vs. having to create a rule for that with every new category).
What problems is the product solving and how is that benefiting you?
Seeing where we are mentioned across all Social Media Channels.
Solid Social Management Tool with Room for Smarter AI
What do you like best about the product?
Sprout Social’s scheduling tools are intuitive and reliable, which makes content planning seamless. The reporting features and labels are easy to understand and really help with organization and performance tracking. Their customer support is also a standout—quick responses and the live chat option is super helpful.
What do you dislike about the product?
The demographic data could be more detailed—right now it feels a bit surface-level compared to what’s available on native platforms. I also wish the AI could do more heavy lifting, like automatically recognizing and labeling content without manual input.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline social media management by centralizing scheduling, publishing, engagement, and reporting across platforms. It saves me significant time by letting me plan and publish content in advance. The built-in reporting tools make it simple to extract insights and share results with stakeholders—without needing to build custom reports from scratch. It also helps keep our team organized and aligned by allowing us to label, assign, and track posts and messages more efficiently.
Great
What do you like best about the product?
The categories to search for content for our social team
What do you dislike about the product?
I don't have anything specific that I don't like
What problems is the product solving and how is that benefiting you?
Having to sift thought everything after already transferred to salesforce
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