Sprout Social
Sprout SocialReviews from AWS customer
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Sprout is the best scheduling and monitoring social tool!
What do you like best about the product?
Sprout Social has everything our team needs in one place. It's easy to use, allows us to efficiently communicate across team members, and bonus points for the sales process being very easy and flexible too! We were up and running pretty quickly, and needed little support in the process.
What do you dislike about the product?
If you do need onboarding help, there was a bit of a wait for that. Customer support, however, is very responsive and the help articles are indeed helpful.
What problems is the product solving and how is that benefiting you?
The Smart Inbox allows our team to pick up customer service issues, comments and concerns seamlessly. We also love the publishing tool which suggests the best time of day to post.
Most efficient tool I have used for a while but costly
What do you like best about the product?
The ease of the platform, its easy to navigate and pretty straight forward to use. I think there are lots of helpful features on the more premium plans that I used to use a lot in my old job which I don't have access to now because of budgets
What do you dislike about the product?
Tagging companies on Facebook can be quite clunky. The cost is extortionate, even for a basic plan. I can't seem to differentiate stats on reports for FB as organic vs. paid (maybe thats a feature for a different plan). Creating and editing posts across multiple channels can be quite cumbersome, hootsuite for instance allows you to create one main post and then switch between channels to edit which is great.
What problems is the product solving and how is that benefiting you?
Scheduling mostly, and having reporting in one place.
The publishing calendar improvement and report
What do you like best about the product?
It's convenient for publishing workflow.
What do you dislike about the product?
The publishing calendar has limited options. Not a lot of space to work with. Cannot link X to company profile, post only from individual profile which isn't the purpose of managing company's account. Difficult to integrate with Google analytics.
What problems is the product solving and how is that benefiting you?
Provide better user friendly for Google Analytics and connect X to company profile not personal.
Great Social Media Platform
What do you like best about the product?
Great insights, easy use & wonderful customer service!
What do you dislike about the product?
The only downside to sprout is their higher price point, however it is justifyable.
What problems is the product solving and how is that benefiting you?
Scheduling - its making my life super easy!
Great for approvals and data. is top notch.
What do you like best about the product?
We love the tagging capabilities to see what campaigns worked, what content to create, and what our community. wants to see.
What do you dislike about the product?
Sprout is great for many things. One thing that could improve work flow would be a gallery to see the main feed grid.
What problems is the product solving and how is that benefiting you?
Social media approvals to stay on brand and consistent marketing messages.
Totally a GameChanger!
What do you like best about the product?
What I love about Sprout is that it's super easy to use and helps you see and handle all your social messages in one place, even if it costs a lot (still worth it though). Also, I love to visit reviews section! It’s pretty neat to see feedback from all interactions from different platforms—right in your dashboard. Good job, team!
What do you dislike about the product?
It's a little pricey, but still, it's worth it!
What problems is the product solving and how is that benefiting you?
It allows me to connect with customers in acknowledging their concerns, suggestions and feedbacks on the service provided.
Game Changer!
What do you like best about the product?
**Sprout Social Has Transformed Our Marketing Strategy**
As a Corporate Marketing Director, efficiency, clarity, and strategic insight are essential to my daily workflow—and Sprout Social has delivered on all fronts. Since integrating it into our marketing operations, it has become an indispensable tool for managing our brand’s social presence.
What I appreciate most is the intuitive dashboard that brings all our social channels into one place. It’s streamlined our content scheduling, improved team collaboration, and allowed us to maintain a consistent brand voice across platforms. The **analytics and reporting features** are especially powerful—providing actionable insights that help us refine our campaigns and demonstrate ROI to stakeholders with confidence.
Sprout’s Smart Inbox has also been a game-changer. It ensures we never miss a message or mention, allowing us to engage with our audience in real time and build stronger relationships.
Overall, Sprout Social has not only saved us time but has also elevated the quality and impact of our marketing efforts. I highly recommend it to any marketing team looking to scale their social strategy with intelligence and ease.
As a Corporate Marketing Director, efficiency, clarity, and strategic insight are essential to my daily workflow—and Sprout Social has delivered on all fronts. Since integrating it into our marketing operations, it has become an indispensable tool for managing our brand’s social presence.
What I appreciate most is the intuitive dashboard that brings all our social channels into one place. It’s streamlined our content scheduling, improved team collaboration, and allowed us to maintain a consistent brand voice across platforms. The **analytics and reporting features** are especially powerful—providing actionable insights that help us refine our campaigns and demonstrate ROI to stakeholders with confidence.
Sprout’s Smart Inbox has also been a game-changer. It ensures we never miss a message or mention, allowing us to engage with our audience in real time and build stronger relationships.
Overall, Sprout Social has not only saved us time but has also elevated the quality and impact of our marketing efforts. I highly recommend it to any marketing team looking to scale their social strategy with intelligence and ease.
What do you dislike about the product?
Sprout Social can be quite expensive, especially for smaller teams or businesses. The cost increases significantly as you add more users or need access to premium features, which can be a barrier for scaling.
While the reporting tools are robust, there’s sometimes a lack of flexibility in customizing reports exactly the way I want. More granular control over metrics and layout would be a welcome improvement.
While the reporting tools are robust, there’s sometimes a lack of flexibility in customizing reports exactly the way I want. More granular control over metrics and layout would be a welcome improvement.
What problems is the product solving and how is that benefiting you?
t’s streamlined our content scheduling, improved team collaboration, and allowed us to maintain a consistent brand voice across platforms.
A Great Tool For Social Media Marketers
What do you like best about the product?
you can schedule any post or video across all the platforms and you can make it feel unique to that channel or campaign. Also its very good for what the rice offers, one seats allows you an unlimited amount of social profiles, total worth the price
What do you dislike about the product?
it needs to do some updates on the social medias that are allowed to connect with the platform. You can't connect to Reddit, Bluesky, and all the new social media. I hope they can updates and make sure to have these avenues as well
What problems is the product solving and how is that benefiting you?
It allows to have a center for all the social media and its great for management of mid or big enterprises
Amazing customer service team and flexible terms!
What do you like best about the product?
I loved everything from the initial call with Ang to working with her to finalize our agreement. We landed on a deal that works for us and it was so nice to have someone like Ang to deal with. She is so smart and always answered my numerous questions and provided screenshares and another free trial week so my manager could take a peak at the platform before we committed. Ang is amazing.
What do you dislike about the product?
Nothing! I loved how genuine Ang was and how she always followed up and was super professional without being pushy, and she didn't hesitate to pick up the phone and check in with me while we were working on our deal.
What problems is the product solving and how is that benefiting you?
Mostly listening across the web and reddit/youtube, along with finding out who our People are and what their activities have been.
Great sidekick for the solo marketer
What do you like best about the product?
As a smaller company with a solo social marketer, Sprout enables us to scale our social presence with purpose and ease. The unified inbox is a game-changer - I'm able to see all mentions, comments, and messages across all of our platforms and it saves hours. Implementation was easy, reporting is professional grade and the interface is intuitive.
What do you dislike about the product?
The biggest drawback of Sprout Social is the price. The base cost is already on the higher end, and then crucial features like social listening are locked behind an even more expensive add-on. This is frustrating, because listening is essential for proactive strategy, but it feels like it’s priced for enterprise budgets only.
For a tool that does so much right, it’s disappointing that such a core feature isn’t included or available at a more accessible tier. So we have to maintain a separate, more affordable tool to fill that gap.
For a tool that does so much right, it’s disappointing that such a core feature isn’t included or available at a more accessible tier. So we have to maintain a separate, more affordable tool to fill that gap.
What problems is the product solving and how is that benefiting you?
Lack of time/bandwidth - it's helping us to automate scheduling, and centralizing engagement and reporting to we can do more in less time.
Unifying strategy/content - bringing it all together under "one roof" helps keep strategy and purpose clear across platforms.
It truly allows us to maintain a consistent presence across platforms.
Unifying strategy/content - bringing it all together under "one roof" helps keep strategy and purpose clear across platforms.
It truly allows us to maintain a consistent presence across platforms.
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