Sprout Social
Sprout SocialReviews from AWS customer
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Robust and intuitive
What do you like best about the product?
Sprout Social's UI is intuitive and reports are easy to analyze and share. Sproutlink is very helpful as well
What do you dislike about the product?
It is hard to schedule video posts due to size constraints
What problems is the product solving and how is that benefiting you?
It is solving Social Media reporting and analytics as well as linking posts. This benefits my reporting to superiors about social media results.
sprout has been a game changer
What do you like best about the product?
being able to post to FB, IG, and TikTok all at once has cut my time in half
What do you dislike about the product?
can't really think of any glaring negatives
What problems is the product solving and how is that benefiting you?
posting to all my accounts at CBS Sports
Thorough, multi-pronged tool that has great process flow for teams.
What do you like best about the product?
I had never used Sprout before coming to my current organization, and I was pleased with all the features that it offered and the depth of information that it was capable of sharing. The great thing about it is that you can use as much or as little of the info as you want without having to wade through anything. As a team of one that staggers social content creation and scheduling to just a handful of days per month, I can easily use what I need to use without trying to summarize or dig for those features. If I wanted to do a deep dive, the reports and information/stats are right there for me, too. Workflows seem like they would be very easy to implement, though we do not use that feature currently. I like that it is fairly painless to integrate the different social channels, and you can do pretty much anything you need to do within the interface / without needing to log in to one of the apps. All in all, it has been good for what our organization needs it for and I would recommend it if someone asked.
What do you dislike about the product?
I think that there may be too much there for organizations that are a Marketing (or whichever department) team of 1 or 2. Sprout is great for big teams and has a nice handle on helping with process flows, but there are just too many features for an individual user to make use of on their own (especially if they are not solely focused on social media and are responsible for other tasks / don't have the time to devote to digging in).
It was difficult to get customer service to help us with transferring ownership of our account to a new user after our previous account admin left the company and was not replaced for a period of time. Ultimately we figured out a work-around, but understanding that there are company hand-offs (in organizations that don't have robust teams managing social), there should be a simpler way to transfer ownership of the account.
It was difficult to get customer service to help us with transferring ownership of our account to a new user after our previous account admin left the company and was not replaced for a period of time. Ultimately we figured out a work-around, but understanding that there are company hand-offs (in organizations that don't have robust teams managing social), there should be a simpler way to transfer ownership of the account.
What problems is the product solving and how is that benefiting you?
It is helping us simplify and speed up the process of executing a social media strategy for our company. We have a small team that works on social, so speed is of the essence as they have other tasks to complete as well and don't have a ton of spare time to go in and out of various sites when posting content.
Intuitive and robust social media management
What do you like best about the product?
Sprout allows us to not only schedule our posts, but it also gives us insight into our social media post performance and social listening. Our team can collaborate, respond to followers, and ensure that we are responding to customers in a timely manner. We use Sprout daily.
What do you dislike about the product?
Currently we are having issues uploading videos for posting to social.
What problems is the product solving and how is that benefiting you?
It is allowing us to keep track of our social media from start to finish.
Time saving software
What do you like best about the product?
I use Sprout Social mostly for the social media manegemt. I run 80+ social profiles across Facebook, LinkedIn, Instagram etc. Sprout lets me manage these and saves me so much time.
What do you dislike about the product?
Reporting and Listening don't always operare how I would like. The reporting sometimes has issues because of Meta/Facebook which is more their issue than Sprouts but at times it can be unreliable because of this.
What problems is the product solving and how is that benefiting you?
Time management, social monitoring and reporting. Scheduling through sprout is so helpful, but also Sprout doesn't charge based on the amount of social profiles you link unlike other social management platforms. My company is growing and we are always creating new accounts and with prior companies this came with a hefty increase in our monthly payment. Sprout let's us connect as many as we want with no extra charge. I also use the smart inbox tool to monitor messages and commenting accross our accounts and use the reporting to pull my monthly reports in one place.
Sprout Social Review
What do you like best about the product?
I really like the calendar layout and the easy option to chose which platform you want to post content on.
What do you dislike about the product?
I do not like that when posting stories through sprout, it does not allow you to use the features like links, polls, etc like the instagram app allows. I also have issues with constantly having to reconnect my profiles.
What problems is the product solving and how is that benefiting you?
Its making me have the ability to schedule out for the entire month, pick which times are best, and post for more than one platform at once.
Sprout Social is Solutions
What do you like best about the product?
Provides a great overview of platform performance and data to help develop business strategies in all aspects.
What do you dislike about the product?
Barely any I would only say multi-factor authenticator but that also protects your account...
What problems is the product solving and how is that benefiting you?
N/a
Social Media Manager and professional in the nonprofit space
What do you like best about the product?
I like how intuitive and organized the platform is—it makes it easy to manage multiple accounts, schedule content, and monitor engagement all in one place. The reporting tools are also super helpful for pulling quick insights to share with stakeholders.
What do you dislike about the product?
I wish the platform allowed for more customization in reports and had deeper analytics for newer platforms like Threads, TikTok, and Bluesky. Sometimes the approval workflows can also feel a bit clunky for larger teams.
What problems is the product solving and how is that benefiting you?
Sprout helps streamline content planning, publishing, and reporting—saving me time and reducing the need to jump between platforms. It centralizes engagement and analytics, which makes it easier to track performance, respond to our audience quickly, and show ROI to stakeholders. It speeds up my workflow and improves my efficiency.
Powerful All-in-One Social Media Tool for Teams
What do you like best about the product?
Intuitive and user-friendly dashboard
Detailed analytics and reporting tools
Excellent customer support
Easy collaboration across teams
Detailed analytics and reporting tools
Excellent customer support
Easy collaboration across teams
What do you dislike about the product?
Higher price point compared to competitors
Limited customization on some reports
Occasional delays in publishing or syncing with certain platforms
Limited customization on some reports
Occasional delays in publishing or syncing with certain platforms
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline social media management by consolidating scheduling, engagement, and reporting into one platform. This eliminates the need to juggle multiple tools and logins, saving me hours each week. It also helps our team stay aligned with shared calendars and approval workflows, ensuring consistent and strategic messaging. The in-depth analytics give us clear insights into what’s working, so we can make data-driven decisions and improve performance across platforms.
A Must for Businesses
What do you like best about the product?
Sprout Social helps us keep an ear in our customers' conversations. It's a big help to be able see and respond to guest mentions on social media, as well as track our growth, engagement, and most successful posts. We login daily to utilize the features.
What do you dislike about the product?
When providing search keywords for our brand name, "pizza ranch" we often are shown messages from people talking about putting ranch on pizza - not content about our brand.
What problems is the product solving and how is that benefiting you?
Listening to conversations on Twitter and Instagram. It removes multiple steps that we'd have to take on our own and provides the content in one place to manage and analyze.
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