Sprout Social
Sprout SocialReviews from AWS customer
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One of the top demanding Social media management platform, I used to manage my all social profiles.
What do you like best about the product?
The most and best thing I liked about Sprout Social is that once I have linked all my social profiles, like Facebook page, Twitter handle, Instagram Account, and LinkedIn page to Sprout Social, then later on I don't need to log in to all the social platfrom to do posting, check post analytics, weekly analytics, monthly analytics and the post reach was awesome while using this platofrm.
What do you dislike about the product?
The most disliked thing about this platform is that I have faced an issue with linking my social profile to Sprout Social, but I was unable to link that profile to the admin panel until I got help from the support.
What problems is the product solving and how is that benefiting you?
My agency and my agency saved a lot of time while using this platform called Sprout Social. I have been using Sprout Social for my 3 Social media projects to schedule all my social media posts. The major issue social media agencies are facing to getting the OTP from the client while logging in to social media platforms, but by using Sprout Social, I have been login once and connecting all my social profiles to one place, and later on, just click on a few steps and everything is plug and play here at Sprout Social. Thanks.
Great Software
What do you like best about the product?
I like best that we're able to post across platforms
What do you dislike about the product?
I disklike that we're unable to edit once a post has been published.
What problems is the product solving and how is that benefiting you?
It's allowing agency to post across platforms with a number of account holders making it efficient for social media management.
Easy to use
What do you like best about the product?
I can manage multiple accounts without the need to have the password for each one, and also I have it all in one place.
What do you dislike about the product?
The only thing I'm having a problem is when searching for emojis to my posts. The platform should have the option for most used emojis, or most recent.
What problems is the product solving and how is that benefiting you?
I can manage multiple accounts in one place. I only have to switch to the profile I want to manage and I cand send a post.
Sprout Social helps us keep a pulse on generosity.
What do you like best about the product?
The social listening function on Sprout Social helps us find unique, local stories of generosity and helps us keep brand health on track. By having the ability to listen in on conversations around kindness and generosity, we are better able to shape our internal and external messaging to better align with current themes and sentiment.
What do you dislike about the product?
We don't currently use Sprout's scheduling function for social media, as we have another tool that suits our needs better.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping us keep a pulse on the sentiment around our brand and find ways to better engage with key audiences.
Switched to Sprout Social for their superior analytics compared to other platforms!
What do you like best about the product?
Easily the analytics. I have to report on stats to the Director of Marketing, and of course, I want to clearly and reliably understand performance. Other platforms we tried had unreliable data and unintuitive or hard-to-use dashboards. Not a problem with Sprout.
What do you dislike about the product?
The only thing is the UI is sometimes a bit cluttered or feels outdated. But that doesn't take away from the fact the data is reliable and the platforms works well and is (for the most part) easy to use.
What problems is the product solving and how is that benefiting you?
Other platforms had poor dashboards and unreliable data. Sprout is reliable and the dashboards are easy to use (they give me all the views into our numbers that I need).
A great 'all in one platform' for social media
What do you like best about the product?
its easy for posting and copying posts to other platforms
What do you dislike about the product?
the reports when manual editing sometimes crash
What problems is the product solving and how is that benefiting you?
easy to get analytics and sentiment for our brand
User Friendly and Analytics Galore
What do you like best about the product?
I love that you are able to be able to post to multiple platforms at once and see a detailed view of the analytics of each post.
What do you dislike about the product?
Tagging for individual platforms seems to be an issue. You cannot tag a certain person on all platforms.
What problems is the product solving and how is that benefiting you?
We are able to share our impact on the community and see people's reactions to our content and stories.
Great all-in-one social tool, but the price can be a blocker
What do you like best about the product?
It’s very easy to use and quick to set up — onboarding was smooth, and the team could get started right away. The range of features is solid, from publishing to analytics, and the reporting tools are among the best I’ve used. Customer support was always responsive and proactive, which made a real difference. We used it daily without friction, and it integrated well with our workflows.
What do you dislike about the product?
The main drawback is the cost. For our needs, it became hard to justify the spend over time, especially once we found a more affordable alternative that still covered the essential features
What problems is the product solving and how is that benefiting you?
Sprout Social allowed us to centralize listening, publishing, and analytics in one place, which saved a lot of time and simplified our processes. The listening tools helped us stay on top of brand mentions and trends, the management features kept our social calendars organized, and the analytics gave us clear insights to share with clients. Overall, it improved team efficiency and made it easier to deliver actionable insights quickly.
Supports All That I Need
What do you like best about the product?
The reporting functionality--being able to generate benchmark reports is huge for me.
Also, the continuous development of the product to keep up with the new platforms that come out.
Finally, the social listening aspect is another important tool.
Also, the continuous development of the product to keep up with the new platforms that come out.
Finally, the social listening aspect is another important tool.
What do you dislike about the product?
Priced at the higher level vs. competition.
What problems is the product solving and how is that benefiting you?
I appreciate the competitive and benchmark reports.
Sprout is great!
What do you like best about the product?
It's very user friendly. The ability to connect all social platforms and create/schedule posts in one place is a huge time saver. Customer support has been good, when needed.
What do you dislike about the product?
Very large/long YouTube videos will give me an error message when I try to post them, so I have to do it natively. Also, you cannot turn on monetization for YouTube videos when scheduling on Sprout, so those must be scheduled natively as well.
What problems is the product solving and how is that benefiting you?
We use it for creating/scheduling social media posts. It is great to have every platform connected and in one spot, saving us time. I like being able to duplicate posts rather than copying and pasting all the time to post natively.
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