Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social is very reliable, strong, and customer-focused.
What do you like best about the product?
The best part about Sprout Social is that you can report, publish, and talk to people all from the same place. I also love the smart inbox because it lets me keep track of every brand mention and respond without having to log into a lot of different accounts. Also, the tags and campaign tracking let me keep track of very specific themes and events for my clients.
What do you dislike about the product?
Sprout Social’s mobile app isn’t as user friendly as the desktop version, and I often prefer working on my laptop for a smoother experience. It can also feel a bit overwhelming at the beginning, but once you get a live session with support, the learning curve eases up quickly.
What problems is the product solving and how is that benefiting you?
Sprout Social saves me an incredible amount of time by consolidating publishing, engagement and analytics in one place and I don’t need to jump between tools anymore. My clients especially value the post approval workflow, which gives them peace of mind before content goes live. Compared to alternatives like eClincher, which I’ve also used, Sprout feels more polished and structured, especially when handling large teams and multiple campaigns at once.
provides comprehensive social media management
What do you like best about the product?
their support team, and robust analytics reports on post performance, audience engagement and more
What do you dislike about the product?
wide array of features were overwhelming at first, especially for us coming from TalkWalker which was a limited social media analytics tool
What problems is the product solving and how is that benefiting you?
dashboard is easy to understand for our managers. we also like the notifications about recent post activity as we sign in to the account
Robust Scheduling for Socials!
What do you like best about the product?
There are a number of different features, making scheduling easier and more efficient. The ability to schedule custom posts for individual platforms under one post is huge for me.
What do you dislike about the product?
I wish you could integrate VidIQ with it as it's something we use with our YouTube videos; therefore, we have to schedule our YouTube videos separately. Also, the cost for additional users is outrageous to me.
What problems is the product solving and how is that benefiting you?
Allowing us to schedule most of our platforms all under one, making it more time efficient.
Very detailed Platform
What do you like best about the product?
I can really appreciate how many tools Sprout has fit into their platform while still making it very intuitive. I don't usually have much issue finding what I'm looking for despite the many option. I also appreciate the amount of support I've recieved during onboaring. The team has really focused on making sure I'm using the platform to its potential and it's been very easy connecting all our social media accounts to the platform. I pretty much use Sprout every day now.
What do you dislike about the product?
I haven't been using Sprout long enough to really find anything that I dislike about it. The only thing I have to compare it to is Hootsuite, and even though I still really like Hootsuite, Sprout is much more beneficial for what I need from this type of platform.
What problems is the product solving and how is that benefiting you?
Sprout is making it much easier for me to understand the industry my company is in with its social listening skill. I wasn't very familiar with the industry before, and what is important to our audience, but now I have a better idea and can keep watch on any important news or trends.
Comprehensive and Dynamic Social Media Control App, Though Financially Demanding
What do you like best about the product?
Sprout Social has an impressive and diverse analytical capabilities
The program aggressively manages multiple social media accounts and monitors all engagements
The tool has a brilliant listening tool, that gives us an accurate brand sentiment
We assign various digital roles through the assistance of this app
The program aggressively manages multiple social media accounts and monitors all engagements
The tool has a brilliant listening tool, that gives us an accurate brand sentiment
We assign various digital roles through the assistance of this app
What do you dislike about the product?
Sprout Social is exceptional in performance, but highly premium
Any additional features calls for extra subscription amount
Any additional features calls for extra subscription amount
What problems is the product solving and how is that benefiting you?
Sprout Social helps us bring multiple social media platforms in a central space, where we manage them successfully
We make different posts in our social sites through the assistance of Sprout Social
All brands that we have are closely connected by this app, assisting us to gain information about customers insights
We make different posts in our social sites through the assistance of Sprout Social
All brands that we have are closely connected by this app, assisting us to gain information about customers insights
Sprout Social has the potential to change the game for my organization!
What do you like best about the product?
The customer service has been top-notch. From my sales rep to support chat, everyone is there to help and it is so refreshing.
What do you dislike about the product?
It is not as intuitive as I would have originally thought, so there is a bit of a learning curve. I really appreciate all of the detailed articles and walk-throughs of the site, though!
What problems is the product solving and how is that benefiting you?
Sprout is freeing up capacity for me with scheduling tools. Also, sprout's analytics will be next-level when I start regularly pumping out content.
Sprout Social - ease of use, no problems and great help team
What do you like best about the product?
How easy it is to schedule content, how you can track and analyse data within the platform, i like the look and feel of the platform in comparison to other social media scheduling tools
What do you dislike about the product?
Would be good if you could schedule 1 piece of content across multiple pages at the same time.
What problems is the product solving and how is that benefiting you?
Being able to schedule social media posts days, weeks and months in advance in little to no time. Much quicker than logging on via meta itself and scheduling.
Using Sprout Social Every Day: What It's Like
What do you like best about the product?
Sincerely, I adore Sprout Social, which I've been using for about eight to nine months. The tool is quick, simple to use, and lets you manage all of your social media accounts from a single location. Tracking engagement, likes, and other data is super simple, which makes handling everything so much easier.
What do you dislike about the product?
There really isn't much to dislike. Sometimes the pricing feels a bit high compared to other tools, and the learning curve in the beginning can take some time. Aside from that, my experience as a whole has been excellent.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me manage all my social platforms in one place. It saves a lot of time by organizing engagement, likes, and messages so I don’t have to jump between apps. Additionally, reporting and tracking are made much simpler by the Salesforce integration. In general, it speeds up, runs more smoothly, and reduces stress in social management.
A Must-Have Tool for Social Media Strategy
What do you like best about the product?
I appreciate Sprout Social's intuitive interface and seamless setup, aided by an excellent onboarding team. The platform efficiently unifies social media management, supporting a high volume of clients with effective workflows for review and publishing. Its comprehensive analytics and reporting tools allow me to view performance across channels, aiding in planning and competitor monitoring. I particularly value the publishing tools like Optimized Send Time as well as the Smart Inbox, which enhances my customer interaction and allow for easy handoff with other team members when comments and messages need to be addressed.
What do you dislike about the product?
I found the previous inability to upload PDF documents to LinkedIn through Sprout Social limiting. Before its implementation, this was a feature I really wished for, as it greatly enhances the ability to create solid carousels on LinkedIn, which are crucial for effective job content on the platform. But it's live now — so there's nothing I dislike!
What problems is the product solving and how is that benefiting you?
I find Sprout Social simplifies social media management across various platforms, enhancing strategy planning, content scheduling, community interaction, and competitor monitoring, all while providing intuitive analytics to improve audience engagement.
Not intuitive and somewhat frustrating
What do you like best about the product?
I do like that Sprout Social helps to format images for Instagram.
What do you dislike about the product?
frequently disconnects SM accounts from the tool
If you're not in this regularly, you may have trouble finding things you need again.
clunky. When posts fail, there's rarely help about why provided.
no options for 'workflow"--I don't have to send my posts through anyone else...
If you're not in this regularly, you may have trouble finding things you need again.
clunky. When posts fail, there's rarely help about why provided.
no options for 'workflow"--I don't have to send my posts through anyone else...
What problems is the product solving and how is that benefiting you?
helping to connect with current students, graduate students and alumni; hoping to build better development oppourtunities.
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