Sprout Social
Sprout SocialReviews from AWS customer
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I Choose Sprout Social Over Anything Else
What do you like best about the product?
The ease of use for each integration, like smart inbox, reports, scheduling.
What do you dislike about the product?
Sometimes, the application can be slow and not work for hours at a time.
What problems is the product solving and how is that benefiting you?
Ease of use scheduling social posts through multiple different social media platforms.
Decent Platform for Scheduling Content on Multiple Platforms
What do you like best about the product?
It is easy to schedule a post across multiple platforms, with the ability to also customize these posts depending on the platform they will be posted on. I use Sprout Social on a weekly basis to schedule that weeks posts.
What do you dislike about the product?
Especially for platforms like LinkedIn certain metrics don't actually match what is shown on the platforms back end. In addition you're unable to easily see individual engagement metrics like engagements, comments and shares.
Many of the more advanced features are also locked behind additional paywalls.
They also haven't integrated in features like being able to bold or italicize text so I still need to use an additional platform for this formatting.
Many of the more advanced features are also locked behind additional paywalls.
They also haven't integrated in features like being able to bold or italicize text so I still need to use an additional platform for this formatting.
What problems is the product solving and how is that benefiting you?
Being able to pre-schedule posts for the upcoming week and analyzing post performance based on the time frame and tags associated with that post.
Pros and Cons of Sprout Social.
What do you like best about the product?
The software has made it easy to access multiple social media accounts in one space. This has been very helpful for direct messages coming from multiple platforms. I love how I can browse competition and get reports for any time to present to leadership.
What do you dislike about the product?
I wish I was able to schedule reels with music from Instagram. The scheduling content feature needs to be improved when it comes to all the errors I receive when trying to do it on sprout. Instagram allows me to use photos that sprout says is too big. Most of the time I just schedule through Instagram instead of sprout.
What problems is the product solving and how is that benefiting you?
Sprouts listening tool helps me with presenting issues with the team when it comes to the property.
Great for analytics and organization
What do you like best about the product?
I love the campaign feature and scheduling ability.
What do you dislike about the product?
I wish their educational opportunities (on the Arb) were housed inside of the Sprout platform all in one.
What problems is the product solving and how is that benefiting you?
Allows us to pull reports much faster, allows multiple people to be able to schedule and look at numbers without having to have everyone have the social logins on their phone/desktop.
Effortless Social Media Management with Sprout Social
What do you like best about the product?
I love how easy Sprout Social is to use, with its intuitive layout that makes digesting information and scheduling posts straightforward. The ability for my posts to be reviewed and approved by the social media team ensures accuracy and optimal timing, which I find very beneficial. I also appreciate the independence Sprout Social gives me to post on behalf of our foundations without needing to involve the local marketers system social media team. I find it laid out well and would recommend it over other tools I've used.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Sprout Social to post seamlessly across multiple social media pages, which simplifies our workflow and reduces dependency on local marketers.
Sprout Social is Convenient But Not Necessary
What do you like best about the product?
I like that is always us to see the best times to post something on social media each day. It also allows us to plan a lot of content and schedule it at one time instead of having to do it daily.
What do you dislike about the product?
Sprout Social is expensive and is something that could easily be done on your own. To me, Sprout Social is not a necessity, especially if you are on a tight budget.
What problems is the product solving and how is that benefiting you?
It is solving me having to use time daily to post on social media. I'm able to schedule out far in advance all at one time.
Shows potential but is still missing core functions that are fundamental to social media management.
What do you like best about the product?
The most valuable aspect is having all of my social calendars accessible to the team for streamlined approvals. The platform is well-organized and offers helpful resources.
What do you dislike about the product?
Key features are missing, including Reel scheduling with music, carousel boosting, flexible calendar notes, and more intuitive filtering/tagging (similar to Airtable). Post failures are frequent, and support resolution is not always timely.
What problems is the product solving and how is that benefiting you?
Sprout addresses the complexity of handling multiple accounts by consolidating them into one platform where I can map everything out effectively. It also enhances team collaboration through accessible content calendars and makes reporting more efficient.
Senior Social Media Strategist
What do you like best about the product?
I love how user-friendly the platform is, even with its advanced features.
What do you dislike about the product?
When working with your support team, if they go through email, it's hard to understand who you are speaking with.
What problems is the product solving and how is that benefiting you?
Bringing all the social media platforms through one tool.
Efficient, strategic social media management made easy.
What do you like best about the product?
The ability to cross-post my content across channels, and review and respond to inboxes (DMs and comments/tags) in one place. It makes managing our social channels incredibly easy and saves heaps of time. The 'optimal time' feature is really useful too - and seems to be working as our engagement rates have gone up.
What do you dislike about the product?
I wish you could re-post within the Sprout platform itself - we often get tagged and it would be nice to be able to re-post without having to go onto the external channels. I also wish you could create LinkedIn Articles within the platform.
What problems is the product solving and how is that benefiting you?
Social media performance (organic and paid) used to take me ages as I'd have to jump between platforms, gather data, and create graphs myself. Now I can see everything all together in one place.
The Marketer's Right Hand Tool
What do you like best about the product?
Sprout Social is a comprehensive marketing tool that supports social media management, campaign tracking and other marketing strategies that digital marketers use on a daily basis. I love the ability to schedule stories and social media posts far out in advance while using Sprout's tagging tools to track the campaign/posts' performance. The app combines the ability to schedule, post and track social media performance with a long list of other tools & app integrations that allow you customize your app experience to fit your needs. Customer support is also super helpful, thorough and responsive when running into software or in-app bugs.
What do you dislike about the product?
In software, you have the ability to edit and alter the images you are posting to various social media platforms. It's great that Sprout provides each individual platform's sizing guidelines to help you crop your content. However, the actual photo editing capabilities are not the best quality. The photo editing capabilities get the job done in a pinch, but I personally would prefer the addition of an external app to allow for better quality photo editing within Sprout.
What problems is the product solving and how is that benefiting you?
Sprout enables me to schedule social media posts and stories ahead of time for multiple clients. It allows me to complete work for multiple clients weeks out in advance.
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