Sprout Social
Sprout SocialReviews from AWS customer
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Very helpful for reporting and social metrics
What do you like best about the product?
I like the structure of the platform itself and how you can easily access reports and data for your client accounts. I always recommend Sprout for social accounts at the agency.
What do you dislike about the product?
Nothing, I would say Sprout is user-friendly and is set up nice.
What problems is the product solving and how is that benefiting you?
Sprout is solving our problem of keeping up with follower growth not only organically but paid as well.
Social Media Creator using sprout to monitor the community and schedule posts.
What do you like best about the product?
My favorite feature on sprout is being able to schedule posts to send to my phone and alert me when it is time to post. This is really helpful with taking videos from my compute and sending them to my phone to post directly on social.
What do you dislike about the product?
I dislike that there is no way to group select comments and hide them.
What problems is the product solving and how is that benefiting you?
Sprout helps me keep all of my social content organized.
Easy to Use, Great Reporting
What do you like best about the product?
Useful for the whole team, whether its myself checking reporting, my CS team answering comments, or content scheduling across multiple platforms. Little down time or failed posts as well, which is so important when choosing a scheduling tool
What do you dislike about the product?
We've been on Sprout a while and are currently on a legacy plan. If we weren't, it has gotten pricey overtime, even without use of some of their more add-on features
What problems is the product solving and how is that benefiting you?
Aggregate Inbox, Scheduling across platforms, and social media analytics
I've been using sprout social for three years
What do you like best about the product?
I like that you can see all messages across all platforms in one inbox
What do you dislike about the product?
the UI is sometimes a bit confusing and there are clitches
What problems is the product solving and how is that benefiting you?
Its saving me time posting
Expanding my Business
What do you like best about the product?
Sprout has played a significant role in helping me grow my business rapidly. As someone running everything on my own, I needed efficient support, and Sprout delivered just that. It kept me organized and ensured I stayed on schedule with all my clients as my business expanded. Using Sprout felt like having an extra team member by my side. Whenever I encountered an issue or had a question, customer support responded promptly. I truly believe I couldn't have achieved such fast growth without Sprout's scheduling, tagging, and multiple account features.
What do you dislike about the product?
I wish there were a way for my clients to edit posts more easily when I send them a calendar link. They often ask if it's possible to type directly into the calendar view, so having an editor note section would be really helpful.
What problems is the product solving and how is that benefiting you?
Sprout allows me to stay logged in to all my clients' accounts on my phone, making it easy to respond to comments and direct messages quickly and efficiently. The scheduling feature is also very helpful, as it lets me plan my posts in advance and frees up time during my day to focus on other projects. Additionally, I can send calendar links to my clients so they can review the month's content, and at the end of each month, I provide them with an analytics report. I also make use of the listening feature to notify my clients whenever articles are published about them or when new comments appear.
Positive, multi-faceted experience with Sprout
What do you like best about the product?
Easy usability for scheduling and publishing. Lots of customization available for building reports and setting up listening queries.
What do you dislike about the product?
Can be buggy from time to time, sometimes there are issues with scheduled posts being delivered.
What problems is the product solving and how is that benefiting you?
Ease of scheduling multiple posts on different platforms, Sprout makes it easy to duplicate posts and easily access a content calendar. It provides ease with building out reporting analytics.
Social Media Manager 4+ years using Sprout Social
What do you like best about the product?
Sprout Social has made my job so much easier — it helps me seamlessly collaborate with my team, ensure timely and approved social posts, and gives me everything I need in one platform.
What do you dislike about the product?
Nothing! It’s been great. The only thing I wish is that we could export a social calendar for executives to see a full view of everything going out each week, since it can be hard to illustrate the volume to those not in the platform.
What problems is the product solving and how is that benefiting you?
Everything! I can report easily!
Sprout Social Review
What do you like best about the product?
I like how simple and easy it is to use the platform and has all the features I need to sucessfully do my job.
What do you dislike about the product?
I really do not have anything that i dislike about Sprout.
What problems is the product solving and how is that benefiting you?
I am a user where Sprout is run by my corporate social media team so I am unsure of what problems Sprout could be solving.
Comprehensive Tool that Continues to Evolve
What do you like best about the product?
For the past 10 years, we have partnered with Sprout to manage creating content, tracking sentiment and responding in real time to our guests. With 50 social media profiles, we value the continued focus on innovation to ensure we have an enterprise tool for present and future needs.
What do you dislike about the product?
The cost may be higher than other platforms but we have found value.
What problems is the product solving and how is that benefiting you?
In our business, we want to ensure we can track the impact of our content and respond to customer needs efficiently.
Sprout Social Review: Powerful but Pricey
What do you like best about the product?
If I had to pick a single thing I like best, it would be that Sprout combines the monitoring + engagement + measurement pieces in a clean, integrated way. You can see what people are saying, respond, publish, and then evaluate — all in one place, with fewer workarounds.
What do you dislike about the product?
While Sprout Social is a powerful platform, there are several downsides worth considering. The most common complaint is its high cost, especially for small businesses or solo marketers. Plans start at a premium price, and essential features like advanced analytics, social listening, and more user seats often require expensive upgrades. This can make the platform feel overpriced compared to alternatives like Buffer or Hootsuite.
What problems is the product solving and how is that benefiting you?
Sprout Social helps solve several key problems in managing social media across multiple platforms. It centralizes everything—publishing, monitoring, engagement, and analytics—into one platform, which saves time and reduces the need to jump between different tools. The Smart Inbox is especially helpful, allowing me to manage messages and mentions from all channels in one place, ensuring I never miss important interactions.
The content calendar and scheduling tools simplify planning and help maintain a consistent posting schedule, while the analytics and reporting features provide valuable insights into what’s working and what’s not. This allows for data-driven decisions and helps prove ROI to stakeholders.
The content calendar and scheduling tools simplify planning and help maintain a consistent posting schedule, while the analytics and reporting features provide valuable insights into what’s working and what’s not. This allows for data-driven decisions and helps prove ROI to stakeholders.
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