Sprout Social
Sprout SocialReviews from AWS customer
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Seamless Social Management with Outstanding Usability
What do you like best about the product?
I appreciate Sprout Social's access to platforms and responsive analytics, enhancing my ability to manage social media efficiently. I love the calendar tool which provides a clear overview of posts across multiple accounts. The approval process is fantastic for ensuring brand consistency and compliance. Setting up Sprout Social is incredibly easy, even for team members new to the software, and the onboarding process is tailored to our team's needs. The drag-and-drop calendar view simplifies managing multiple platforms. I also love how easy communication and visual planning are with team functions, allowing for smooth collaboration. The platform’s user-friendly interface and intuitive navigation make it easy to share with tech-savvy and non-tech-savvy clients and colleagues alike. Lastly, I highly value the ability to see and plan social media campaigns with digital sticky notes and color coding.
What do you dislike about the product?
I would love to see more app integration with native platforms. As a social media manager, this is a common desire due to the restrictions imposed by platform owners like Meta and TikTok. I think Sprout does its best within these limitations, but having features like trending audios, polls, stickers, and scheduling stories directly accessible in Sprout would be ideal.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage multiple social media platforms seamlessly, simplifying approvals and maintaining legal compliance. Its intuitive calendar and team functions enhance visual communication and streamline workflow across our team.
Effective but room for growth
What do you like best about the product?
I like that all the comments are in one place and you can respond to different message types.
What do you dislike about the product?
The lack of ability to associate sounds to reels or carousel posts within the platform - we have to do this in-app on IG.
What problems is the product solving and how is that benefiting you?
Helps to keep the comments all in one place so that responses aren't being missed and concerns are not falling on deaf ears. It is tracking improvements and top performing posts all in one place.
Efficient and useful
What do you like best about the product?
It saves me hugely on time when bulk-scheduling content. I also use it regularly for reporting on our organic engagement. The smart inbox and listening tools are also really helpful for maintaining our brand health.
What do you dislike about the product?
There are very occasional bugs but that's usually the fault of the platforms and get resolved quickly
What problems is the product solving and how is that benefiting you?
It's putting everything in one central location instead of having to trawl through each of the platforms which hugely saves us on time as a small organisation with limited resources.
Helps streamline, but does come with a cost
What do you like best about the product?
Sprout Social has made it much easier for us to manage multiple social channels across our organization, while also adding in videos, collaborators, etc.
What do you dislike about the product?
The cost can be hard to justify. We can't afford some of the upgrades that would make it easier for us to manage our presence, and there are few options for discounts, even for non profits.
What problems is the product solving and how is that benefiting you?
Allowing to schedule multiple messages across multiple platforms easily and with few issues.
Great Social Tool
What do you like best about the product?
I use Sprout every day at work as a social media manager, and it saves me so much time. It is so nice to be able to handle everything for my multiple clients in one place.
What do you dislike about the product?
Nothing at this time.I really enjoy the current features.
What problems is the product solving and how is that benefiting you?
It is saving me so much time being able to manage multiple clients all in one place.
Helps us stay on top of brand mentions
What do you like best about the product?
Sprout Social has proven to be a very useful tool for our team. It makes it easy to track all mentions of our brand and social handles, helping us stay on top of what the market is saying. The scheduling features are straightforward and save us a lot of time.
That said, the platform is on the expensive side, especially since we’re not yet using its full range of features. It would be extremely valuable if Sprout offered weekly or monthly highlight emails showcasing how other users take advantage of its advanced functions—this would help us unlock more of its potential.
Overall, Sprout Social is reliable, intuitive, and powerful. While the cost is higher than some alternatives, the functionality it provides makes it a strong choice for serious social media management.
That said, the platform is on the expensive side, especially since we’re not yet using its full range of features. It would be extremely valuable if Sprout offered weekly or monthly highlight emails showcasing how other users take advantage of its advanced functions—this would help us unlock more of its potential.
Overall, Sprout Social is reliable, intuitive, and powerful. While the cost is higher than some alternatives, the functionality it provides makes it a strong choice for serious social media management.
What do you dislike about the product?
The platform is quite expensive, especially since we don’t use all of its advanced features. It would be helpful if Sprout provided regular tips or examples of how other users maximize the tool, so we could unlock more value. Some areas also feel a bit overwhelming without more guidance.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the challenge of keeping track of all our brand mentions and social handles across different platforms in one place. Instead of manually searching or missing important conversations, we now have a clear pulse on what the market is saying. It also streamlines our social media scheduling, saving us time and helping us stay consistent with posting. Overall, it gives us better awareness of customer sentiment and improves efficiency in managing our brand presence.
Great way to see social media analytics
What do you like best about the product?
Sprout is a great way to see social media analytics.
What do you dislike about the product?
It could improve it’s search experience for users.
What problems is the product solving and how is that benefiting you?
Analyzing my social media strategy
Great Social Tool
What do you like best about the product?
the thing I like about the most is how easy it is to publisha nd schedule posts. Another thing I love is their smart inbox and the way you can set up automated rules to filter out conversations.
What do you dislike about the product?
The downsides of Sprout is that for posting there is a certain character limit for post captions.
What problems is the product solving and how is that benefiting you?
Sprout is helping me filter out conversations using automated rules for me to engage with.
All Metrics In One Place
What do you like best about the product?
Even though I haven't used Sprout Social for long, it's been a great tool that helps with efficiency. Not having to jump from page to page to manage and report on all of our social media accounts is great.
What do you dislike about the product?
Connecting accounts was a little complicated, but that's more Meta's fault.
What problems is the product solving and how is that benefiting you?
Centralizing social media scheduling and metrics.
Sprout makes scheduling easy
What do you like best about the product?
It's very easy to upload and schedule in Sprout, and they are always updating to provide new features that make it even simpler. I also like the tagging and reporting capabilities.
What do you dislike about the product?
Features sometimes take a bit of time to catch up with social media trends, such as the ability to add document carousel PDFs directly into Sprout, a new feature, although document carousels have been popular for around a year.
What problems is the product solving and how is that benefiting you?
Sprout makes it very simple to upload and schedule social posts in one place. I appreciate being able to quickly filter by tag to see how that type of content is performing.
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